Subway in Tyler

“Kristin goes above and beyond to make sure you are happy It was an absolute very enjoyable experience that I had with her today I highly recommend stopping in and doing business with them outstanding above and beyond friendliness and customer service“

“I came in last week to a packed house. A school sports team was there. Two workers were behind the counter, one of them was a young lady that I believe to be new to the job. The other employee behind the counter was a gentleman by the name of Chris. The look of panic on the young ladies face said panic, but Chris’ look was cool, calm, and collected. I knew I was in good hands. In the craziest of times, Chris showed no fear. He made everyone’s sandwich in record time, and to absolute perfection. If the apocalypse should come during my time, I will head to subway to join forces with Chris. He will lead us to victory.
In all seriousness though, he was awesome. I had a wonderful experience, and will definitely be back for more.“

“It was a fun experience, Carlos L. really brighten my day up. He was a joy to talk with, he made mine and my friends sandwiches perfectly and had amazing customer service. He is working hard. I heard he had a kid on the way he definitely deserves a raise. The smile never leaves his face.“

“I came to this location to pick up my order that I previously ordered before arriving and upon arrival Ms. Bessie announced to me and other customers that the oven was out so sandwiches could not be toasted. I proceeded to see if I could receive a refund and she called to see what options she could do. Despite the feedback provided to her I opted to go ahead and get my sandwich, she went above and beyond to make sure I was satisfied even without being able to get my sandwich toasted. Please make sure she is compensated and given the utmost respect because she definitely deserves it.“

“The guy working the counter was quite busy, but even though I experienced the best customer service I've ever received at Subway! The young man was so skillful that he carried on a conversation while not missing a beat on his work! I don't remember his name, but excellent customer service!!“

“Today at the Gentry location in Tyler Texas Shae had excellent customer service very pleasant very accommodating I really really good visit. I don't go to Subway very often and I don't think I've ever had as good experience as I had today.“

“I came in for a Footlong Tuna Sub. A girl named Montana made my sandwich. As she made the sandwich she was so nice about it. Not mean, or rude. She acted like she really enjoyed making it and waiting on me. Most workers don't make you feel welcome like she did me. She is definitely a keeper. I hope she is there when I come back. Another worker Jacob was there. He was really nice too. Thanks to both of you for making my experience one to remember.“

“Came in at 8:45 pm on 06/08/23 and received the most outstanding service. I didn’t get the name of the gentleman helping me, but I found out at checkout that I needed to pay with smaller bills. He was incredibly helpful and patient as I went to grab correct change. He was very joyful and kind, as well as giving me some extra cookies. Just a simple late night order made my night! Hopeful that gentleman is able to see this.“

“The guys there today were very welcoming. I loved their attitude and they put me in a better mood after I was angry about my new diet limitations! ❤️

Dietary restrictions: Cardiac diet options - wheat bread , fresh veggies, chicken“

“There is a new girl working at Subway on Grande. Thats nothing really new considering this locations history, but not gonna lie. I've started going back to this location since she has been there, the restaurant seems MUCH cleaner than it used to be. She is always very pleasant and makes a great (not sloppy) sandwich and actually makes you feel welcomed! However everytime I go, she is staffed alone!! She handles it well though, honestly I believe she should be the store manager, if all of the employees followed her lead ( including the current rude manager) they could possibly get a good reputation again!!! I dont know about the day shift but I know just about every eveing Jessica is there, store is always clean, and im always greeted when I enter! HIRE MORE OF HER!“

“Stopped by Walmart, and needed a quick bite. A short line but both of the girls working there kept it moving. We had a great sub, and great service. Denne is great. Service was with a smile, the gals were friendly. It’s been a long time since we went to Subway. We will be back!“