I stopped here on a roadtrip to Laredo. Do not waste your time stopping in. They don't even have the integrity to make right what they did incorrectly. I was given a burger without a bottom bun in the drive thru. When I called the store to let them know, their suggestion was to drive back to their location to show them. I called corporate to advise them and they sent my complaint to a local manager. That manager emailed me today with lots of words and no actions. Apparently me not completely taking my burger out of its wrapper before I left the Drive Thru to make sure McDonalds employees did their job correctly is part of being a customer. I have not received a refund or any attempt to correct the issue.
Atmosphere: 1
Food: 1
Service: 1
Ivansanchez0206@Gmail. Com Sanchez 0206
I go in to work at 4am never had problems through drive thru. I always get my coffee before 4am on app . Seems like on Tuesday they receive the truck they started closing both drive Thur lanes for a coffee so asked the lady at window if could get coffee. She looked mad and she said no that the order will not get charged.I asked her if I could speak to the shift manager she said she was. She also said she could close the drive Thur when she wanted to. I mentioned to her you have a HUGE sign that says 24 hrs. This was my favorite place for coffee now I go to the restaurant in front pay more but better service they also have a huge sign 24 hrs.
Service: 1
Roel Vela
It was almost empty when I got there and the person that took our order was so nice and the place was super clean thanks to the older gentleman who was cleaning everything from the windows to the parking lot. One of the most clean McDonald's I've been in
Atmosphere: 5
Food: 5
Service: 5
Irene Marquez
McDonald's looks clean the only thing I don't like is when you I like to order and the computer is messed up or whatever I like to talk to somebody in person not to the computer
Atmosphere: 5
Food: 5
Service: 4
Anthony Foster
This is the slowest McDonalds in the world.
Atmosphere: 3
Food: 4
Service: 1
Carlos Delgado
Need to be more people friendly
Atmosphere: 3
Food: 3
Service: 2
Yolanda Torres
Great service! Manager was very helpful in helping to look for the specific Happy Meal toys I wanted.
Atmosphere: 5
Food: 5
Service: 5
mickwazowski
every single time i want mcdonalds i go to this one cause they just give everything so fresh and fast and the interior is always so fresh and clean
Atmosphere: 5
Food: 5
Service: 5
Ramiro Almager
Made my regular purchase at the kiosk. I got it. I asked the lady for an extra cup and she said we don’t give away cups. I told her to sell me a cup and she sold me a cup of ice for the price of a Dr Pepper. Worst service bad energy. She should have charged me just for ice. Never going back. If that’s the way you treat travelers. Whataburger has more options I want a refund
Why do they insist in putting people who dont speak english or who refuse to speak it, taking orders at drive thru. Nothing against spanish but if you re taking orders, learn to speak english, they have messed up orders before because of it
Atmosphere: 4
Food: 4
Service: 2
Ig G
Ate a nasty bug or fly that was in it. Nasty! And I’m pregnant. They didn’t want to give refund which is crazy.
Jj Navarro jr.
They did not put barbecue and they gave me 7 nuggets and sted of 6 nuggets
Atmosphere: 1
Food: 5
Service: 1
Elizabeth Watts Chelton
We just had ice cream here. Lot's of children in here so it was pretty noisy. Staff were friendly and the store was clean.
I stopped here on a roadtrip to Laredo. Do not waste your time stopping in. They don't even have the integrity to make right what they did incorrectly. I was given a burger without a bottom bun in the drive thru. When I called the store to let them know, their suggestion was to drive back to their location to show them. I called corporate to advise them and they sent my complaint to a local manager. That manager emailed me today with lots of words and no actions. Apparently me not completely taking my burger out of its wrapper before I left the Drive Thru to make sure McDonalds employees did their job correctly is part of being a customer. I have not received a refund or any attempt to correct the issue.
Atmosphere: 1
Food: 1
Service: 1
I go in to work at 4am never had problems through drive thru. I always get my coffee before 4am on app . Seems like on Tuesday they receive the truck they started closing both drive Thur lanes for a coffee so asked the lady at window if could get coffee. She looked mad and she said no that the order will not get charged.I asked her if I could speak to the shift manager she said she was. She also said she could close the drive Thur when she wanted to. I mentioned to her you have a HUGE sign that says 24 hrs. This was my favorite place for coffee now I go to the restaurant in front pay more but better service they also have a huge sign 24 hrs.
Service: 1
It was almost empty when I got there and the person that took our order was so nice and the place was super clean thanks to the older gentleman who was cleaning everything from the windows to the parking lot. One of the most clean McDonald's I've been in
Atmosphere: 5
Food: 5
Service: 5
McDonald's looks clean the only thing I don't like is when you I like to order and the computer is messed up or whatever I like to talk to somebody in person not to the computer
Atmosphere: 5
Food: 5
Service: 4
This is the slowest McDonalds in the world.
Atmosphere: 3
Food: 4
Service: 1
Need to be more people friendly
Atmosphere: 3
Food: 3
Service: 2
Great service! Manager was very helpful in helping to look for the specific Happy Meal toys I wanted.
Atmosphere: 5
Food: 5
Service: 5
every single time i want mcdonalds i go to this one cause they just give everything so fresh and fast and the interior is always so fresh and clean
Atmosphere: 5
Food: 5
Service: 5
Made my regular purchase at the kiosk. I got it. I asked the lady for an extra cup and she said we don’t give away cups. I told her to sell me a cup and she sold me a cup of ice for the price of a Dr Pepper. Worst service bad energy. She should have charged me just for ice. Never going back.
If that’s the way you treat travelers. Whataburger has more options I want a refund
Atmosphere: 1
Food: 1
Service: 1
Must of the times McDonald's will be guarantees.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Why do they insist in putting people who dont speak english or who refuse to speak it, taking orders at drive thru. Nothing against spanish but if you re taking orders, learn to speak english, they have messed up orders before because of it
Atmosphere: 4
Food: 4
Service: 2
Ate a nasty bug or fly that was in it. Nasty! And I’m pregnant. They didn’t want to give refund which is crazy.
They did not put barbecue and they gave me 7 nuggets and sted of 6 nuggets
Atmosphere: 1
Food: 5
Service: 1
We just had ice cream here. Lot's of children in here so it was pretty noisy. Staff were friendly and the store was clean.
Atmosphere: 4
Food: 5
Service: 5
Very nice peple
Loading...