I got my order wrong two times and I had ordered a frappe and usually it comes frozen but this time it was just liquid…. I had also ordered a chocolate croissant and it came stale not only that but the drive through lady was very moody and I didn’t like the way she talked towards me…
Atmosphere: 1
Food: 2
Service: 1
Cynthia Lozano
There’s this overweight guy with glasses working there that kicked my out the outside area because I wasn’t ordering anything.
Service: 1
Maiytess
Very sloppy my drink very annoying I won't ho again
Atmosphere: 1
Food: 1
Service: 1
Nora Coleman
Usually, this Starbucks is on its game, but today they got my order wrong 😑
martin cadenas
Very good attention from your staff
Parking: Good space
Atmosphere: 5
Food: 5
Service: 5
Victoria Perez
Terrible service, drive thru girl should learn some patience and chill with the attitude. No need for some negativity today lol
Atmosphere: 1
Food: 1
Service: 1
Phrank
Stop asking drivers to confirm orders, thats not in your company policy
Atmosphere: 1
Food: 1
Service: 1
Forest Rowley Jr
Excellent service that we have come to expect from Starbucks everywhere!
Atmosphere: 5
Food: 5
Service: 5
Laura Lopez
I dnt like coffee but my wife loves it . Service is ok . What, like, there is the croissant. But today, they didn't have any . But this won't stop us from going
Atmosphere: 5
Food: 5
Service: 5
Sofia Medina
Terrible service, they serve you forcefully and they still make excuses saying that they can't make a decaf frappucino when all the Starbucks know how to do it and without refusing, I won't come back.
Customer service is trash! Girl at drive thru needs to step down from that position and give someone else an opportunity. Someone that will talk to you with patience, respect and gratitude pretty much the Starbucks standard. This lady didn’t even bother to look at me while asking for my card and when she gave me my order she just closed the window and left to the back. No “Thank you” or “Have a great day”! Literally just slammed the window and left. Management should reevaluate employees that work the drive-thru, especially at a prime location. I would name drop the employee but she didn’t even bother to give me my receipt.
Atmosphere: 1
Food: 2
Service: 1
Natalia Valadez
My favorite Starbucks location. They make the BEST iced brown sugar oatmilk shaken espresso. The service is great too!
Atmosphere: 5
Food: 5
Service: 5
Mayra Cazarez
Girls on the drive thru window are so rude!! Asi from getting order wrong and charging extra they still give attitude ? very poor customer service nothing compare to the great employees from the mall and Saunders...att manager please lead your workers to give better service because they are the face of the establishment.
Atmosphere: 1
Food: 1
Service: 1
Ernesto Alvarado Jr MSED DV
It's really difficult for me to justify a $7.00 cup of American black coffee.
I got my order wrong two times and I had ordered a frappe and usually it comes frozen but this time it was just liquid…. I had also ordered a chocolate croissant and it came stale not only that but the drive through lady was very moody and I didn’t like the way she talked towards me…
Atmosphere: 1
Food: 2
Service: 1
There’s this overweight guy with glasses working there that kicked my out the outside area because I wasn’t ordering anything.
Service: 1
Very sloppy my drink very annoying I won't ho again
Atmosphere: 1
Food: 1
Service: 1
Usually, this Starbucks is on its game, but today they got my order wrong 😑
Very good attention from your staff
Parking: Good space
Atmosphere: 5
Food: 5
Service: 5
Terrible service, drive thru girl should learn some patience and chill with the attitude. No need for some negativity today lol
Atmosphere: 1
Food: 1
Service: 1
Stop asking drivers to confirm orders, thats not in your company policy
Atmosphere: 1
Food: 1
Service: 1
Excellent service that we have come to expect from Starbucks everywhere!
Atmosphere: 5
Food: 5
Service: 5
I dnt like coffee but my wife loves it . Service is ok . What, like, there is the croissant. But today, they didn't have any . But this won't stop us from going
Atmosphere: 5
Food: 5
Service: 5
Terrible service, they serve you forcefully and they still make excuses saying that they can't make a decaf frappucino when all the Starbucks know how to do it and without refusing, I won't come back.
Restaurantji Recommends
Love coming here whether it's inside or drive threw.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mocha Frappe, Chocolate Chip Cookie
Customer service is trash! Girl at drive thru needs to step down from that position and give someone else an opportunity. Someone that will talk to you with patience, respect and gratitude pretty much the Starbucks standard. This lady didn’t even bother to look at me while asking for my card and when she gave me my order she just closed the window and left to the back. No “Thank you” or “Have a great day”! Literally just slammed the window and left. Management should reevaluate employees that work the drive-thru, especially at a prime location. I would name drop the employee but she didn’t even bother to give me my receipt.
Atmosphere: 1
Food: 2
Service: 1
My favorite Starbucks location. They make the BEST iced brown sugar oatmilk shaken espresso. The service is great too!
Atmosphere: 5
Food: 5
Service: 5
Girls on the drive thru window are so rude!! Asi from getting order wrong and charging extra they still give attitude ? very poor customer service nothing compare to the great employees from the mall and Saunders...att manager please lead your workers to give better service because they are the face of the establishment.
Atmosphere: 1
Food: 1
Service: 1
It's really difficult for me to justify a $7.00 cup of American black coffee.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Scone, Cheese Danish
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