it is RIDICULOUS that they turn off being able to USE the APP an hour and 20 minutes before close… this is CRAZY. Some of us work LATE and want DEALS. Guess customer service is DEAD.
Darling
This Sonic has amazing customer service!! They are fast too. My husband Brent works nearby and uses the app to order ahead and the order is always ready and the order is always correct. These ladies working during happy hour are saints. I have been there probably about 10 times in the last few weeks and have not been disappointed at all. They deserve raises or and bonuses!!
Atmosphere: 5
Food: 5
Service: 5
Abigale Murphy
My family loves Sonic’s slushies. I be getting slushies with nerds in them and everytime I’ve order a slushy with nerds I found out that they didn’t put nerds in my slushy same with my boyfriends slushy and I paid the extra 67 cents or what it was for the nerds.
Atmosphere: 5
Food: 2
Service: 5
Jason Grizzell
Waited 15 min with 2 cars other than me. 3 employees walk by me at the front door. Red button says it’s active and nobody ever answers. But they have time to talk to each other. 0 customer service. Can someone else take this location over that cares. Geesh what a joke. And it’s not the first time. I had to talk myself into pulling in from the fear of the last time I tried to do business here. Just close the doors already. It’s sad 😞
Elliana
I always come to this location for years and never had my order wrong, til TONIGHT. I got the number 3 and wanted lettuce on my burger, turns out when I get home there is no lettuce, And got a number 11 and wanted to add cheese she said yes they can do that. When I get home there is no cheese on it, and no I wasn't going back it was midnight I just got off work and was tired. But I DID call them like 10 times , nobody answered, so here is your review. I WILL not come back to this location
Atmosphere: 1
Food: 1
Service: 1
Sal
Sonic is Sonic
Atmosphere: 5
Food: 5
Service: 5
Saris Valadez
Came here after work to get me a drink at 5:50pm. JUST A DRINK. I pushed the red button just to be told that they were not taking any orders because it was only 2 of them on shift. I understand being short staffed but refusing service because of being understaffed is a huge red flag for the management of this location. The GM and hire supervisors need to be held accountable for allowing this location to run with 2 employees and telling customers they are not taking orders at this time because of being understaffed and backed up. It’s annoying and frustrating to go out of my way to stop here before heading home just to be told to leave. Management needs to be fired or punished absolutely ridiculous never coming here again
Atmosphere: 1
Food: 1
Service: 1
Micheal corvin
I love sonic. Nice location fast service
Atmosphere: 5
Food: 5
Service: 5
Kelly Kona
Nice young gentleman working did a great job getting our order to us quickly. Came pretty late so not a lot of employees. Did a wonderful job especially considering this. Hot food and tasted good.
There's a reason for this place not having customers! Staff is weird and did not want to bring out a door dash order because I backed into a parking spot. Workers lounge out in their cars till some poor sap shows up to order. Not a good sonic.
Atmosphere: 1
Food: 1
Service: 1
EDWARD VILLALOBOS
I had ordered some popcorn chicken or chicken bites n literally every single chicken bite was burnt ,hard as a Rock , like come on. Laziness !!! Probably dropped them back in the greaser n screwed me. Smh
pauline edwards
The staff was friendly. The order was accurate and hot.
Atmosphere: 5
Food: 5
Service: 5
Allen Hurst
Took nearly 30 minutes to get two drink, this location is extremely poorly managed and staffed
Atmosphere: 1
Food: 2
Service: 1
Michael Stone
Usually experience spme sort of issues with the ordering mechanism- speaker wasn't working well today, nor was the tap to pay and took about 1 minutes for my payment to register. Easy fun food at reasonable prices.
it is RIDICULOUS that they turn off being able to USE the APP an hour and 20 minutes before close… this is CRAZY. Some of us work LATE and want DEALS. Guess customer service is DEAD.
This Sonic has amazing customer service!! They are fast too. My husband Brent works nearby and uses the app to order ahead and the order is always ready and the order is always correct. These ladies working during happy hour are saints. I have been there probably about 10 times in the last few weeks and have not been disappointed at all. They deserve raises or and bonuses!!
Atmosphere: 5
Food: 5
Service: 5
My family loves Sonic’s slushies. I be getting slushies with nerds in them and everytime I’ve order a slushy with nerds I found out that they didn’t put nerds in my slushy same with my boyfriends slushy and I paid the extra 67 cents or what it was for the nerds.
Atmosphere: 5
Food: 2
Service: 5
Waited 15 min with 2 cars other than me. 3 employees walk by me at the front door. Red button says it’s active and nobody ever answers. But they have time to talk to each other. 0 customer service. Can someone else take this location over that cares. Geesh what a joke. And it’s not the first time. I had to talk myself into pulling in from the fear of the last time I tried to do business here. Just close the doors already. It’s sad 😞
I always come to this location for years and never had my order wrong, til TONIGHT.
I got the number 3 and wanted lettuce on my burger, turns out when I get home there is no lettuce, And got a number 11 and wanted to add cheese she said yes they can do that. When I get home there is no cheese on it, and no I wasn't going back it was midnight I just got off work and was tired. But I DID call them like 10 times , nobody answered, so here is your review. I WILL not come back to this location
Atmosphere: 1
Food: 1
Service: 1
Sonic is Sonic
Atmosphere: 5
Food: 5
Service: 5
Came here after work to get me a drink at 5:50pm. JUST A DRINK. I pushed the red button just to be told that they were not taking any orders because it was only 2 of them on shift. I understand being short staffed but refusing service because of being understaffed is a huge red flag for the management of this location. The GM and hire supervisors need to be held accountable for allowing this location to run with 2 employees and telling customers they are not taking orders at this time because of being understaffed and backed up. It’s annoying and frustrating to go out of my way to stop here before heading home just to be told to leave. Management needs to be fired or punished absolutely ridiculous never coming here again
Atmosphere: 1
Food: 1
Service: 1
I love sonic. Nice location fast service
Atmosphere: 5
Food: 5
Service: 5
Nice young gentleman working did a great job getting our order to us quickly. Came pretty late so not a lot of employees. Did a wonderful job especially considering this. Hot food and tasted good.
Atmosphere: 3
Food: 5
Service: 5
Slow service
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
There's a reason for this place not having customers! Staff is weird and did not want to bring out a door dash order because I backed into a parking spot. Workers lounge out in their cars till some poor sap shows up to order. Not a good sonic.
Atmosphere: 1
Food: 1
Service: 1
I had ordered some popcorn chicken or chicken bites n literally every single chicken bite was burnt ,hard as a Rock , like come on. Laziness !!! Probably dropped them back in the greaser n screwed me. Smh
The staff was friendly. The order was accurate and hot.
Atmosphere: 5
Food: 5
Service: 5
Took nearly 30 minutes to get two drink, this location is extremely poorly managed and staffed
Atmosphere: 1
Food: 2
Service: 1
Usually experience spme sort of issues with the ordering mechanism- speaker wasn't working well today, nor was the tap to pay and took about 1 minutes for my payment to register. Easy fun food at reasonable prices.
Atmosphere: 4
Food: 3
Service: 3
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