“I love this KFC, the food is always delicious and in perfect condition, whenever I go I ask them to make me fresh fries and they make them for me without problems. The customer service is spectacular, the guys at the window very friendly, always giving suggestions.“
“I’ve been a loyal KFC customer for years, hitting up the drive-thru or dining in at least twice a week. But here’s the thing—I drive past three other KFC locations just to get to this one on Hebron Parkway. Why? Because they nail the details that make all the difference, starting with their gravy. At every other spot, the “gravy” is basically watery beef broth—thin, lukewarm, and disappointing. Not here. Their gravy is thick, smooth, and piping hot every single time, exactly how it should be.
What sets this place apart is the team, especially the manager (I think his name is George—sorry if I’m off, I’m terrible with names!). I’ve seen him hustling every visit, not just overseeing but jumping in on everything from taking out the trash to wiping down the lobby. Last time, I had to ask him about the perfect gravy, and he simply said he follows the recipes to a T and won’t let anyone cut corners or dilute it to save a few pennies. As a business owner myself, that level of accountability blew me away. When I asked why he was doing the cleaning instead of delegating, he replied, “I don’t mind—I know it’s done right, and I hold myself accountable.” No ego, just genuine pride in the work. It’s rare and refreshing.
The whole store reflects that commitment: spotless inside and out, food always hot and fresh-tasting, and I feel confident about the cleanliness and food safety protocols—they clearly don’t skimp there. My only wish? Ditch the A&W combo (nobody really goes for that anymore, though the root beer is solid) and pair with something like Long John Silver’s, Taco Bell, or even a Pizza Hut Express. That would make it unbeatable! If you’re craving real KFC done right, skip the others and head here. George and his crew have earned my business for life. 5 stars all the way!“