KFC in Dallas

“I haven't been to this location in awhile but I can tell its under new management. The quality is back to what you would expect from KFC. Previous years at this location was a nightmare. Chicken always came out cold or undercooked. They never had any pot pies available. The breading on the chicken was soggy. The list goes on and on. I can tell there's new management because all the staff is friendly and the food came out hot not like before. The current manager Darren obviously seems to take pride in what he does because he made it a priority to check on everyone and made sure they were satisfied. This team is definitely not the same crew that was here a few years ago when I stopped at this location. I stopped coming here because I knew my food would be cold. I stopped by today because its on the way home and I didn't want to drive to the other KFC.....I was very surprised and felt like I needed to leave a review. Great job to this new team. Yall just won a customer back!“

“I spoke with the GM Allen he was very professional corrected the conditions of my order the store was clean and I really appreciate Allen professionalism and I was just like the corporate office to know that he is doing a great job here at the store and he is qualified for the position that you guys have given him so could you guys give him some kudos“

“KENTUCKY FRIED CHICKEN DECIDED TO TAKE A TOUR AROUND THE UNITED STATES!!! TIME CONTINUES TO PASS AND THE KFC BRAND CONTINUES TO DELIVER TASTY RESULTS TO IT'S CUSTOMERS 💯💯💯!! THE FINGER LICKING SAUCE OR THE KFC SAUCE RATHER IS THE BEST DIPPING SAUCE AROUND!!!“

“If Renee isn't a manager already, please fix that and make him one. he was absolutely amazing. His attitude was awesome. With a line full of people he helped me like if I was the only customer there. And I unfortunately came late at night with a big order, and not one ounce of bitterness or anything from him! Top tier customer service.“

“Those new popping apple pies or mini apple pies or apple pie poppers that they have that come in at 4 or 10 piece light crispy airy nice size apple pie mini version is delicious it is delicious a mini version light airy crispy of a full size apple pie I eat that before I eat a McDonald's apple pie any day“

“I have a great experience working at KFC! Store Number #Y351070 3001 N Hampton Rd, The team is incredibly supportive and fostered a friendly work environment where I felt valued. From day one, the training was thorough, helping me to learn the menu and cooking techniques quickly. The management is approachable and always available to provide guidance whenever needed. I appreciate the flexibility in scheduling, which allows me to balance work with my personal commitments.“

“Delicious fresh chicken 🐔🍗 and sides with fresh biscuits, fresh mashed potato and coleslaw among other great varieties. The down side is that there's a waiting time for your order on Tuesdays, mainly because they have the special on the 10 piece bucket 🍗 🪣 for $10.80, expect a waiting time from 20 to 30 minutes during that day. You will hear 🙉 people complain about their order, but then again goodness awaits.“

“I pulled over at Garland and Jupiter super super hungry and I came in and I got the eight piece chicken drumettes excellent they taste so delicious and it was so fresh. I appreciate the manager and I’m so satisfied with my food in the service.“

“This experience here in KFC was always great customer service. They actually do what a customer requests.Comparing this place here on leadbetter to compare the place on Lillinois Ave., does not satisfy the customer. They're very rude and disrespectful. They young management is awful, Untrained and unprofessional in regards to satisfying a customer.But again for Is Leadbetter avenue, Keep up the great work. You guys are awesome.“

“I was the only person in drive thru. It didn't look to be all that busy at 7:25 pm on Tuesday. I was told it would be 30 min for chicken before I placed my order, before someone said hello,or before someone said, can I help you? All I wanted was popcorn chicken, then I was told that takes 20 min. I said, I'll wait. With a sigh and exasperation, she grumbled...what else? I pulled to the window, 3 separate people asked me, what was my order? After sitting at the window 10- 15 min employee asked me to pull forward. I did get hot popcorn chicken! Dallas, Lemmon Ave and Wylie. Is this the norm now? Is this exceptable?“

“About 10:00 pm August 5, 2026 I'm new to Dallas and working here for one month. The area holds a fair amount of homeless which isn't a bad thing myself I'm from Austin so I'm used to our homeless brothers and sisters as I help the homeless population as much as I can because being less fortunate doesn't change the same human beings we all are. At 10:00 pm approx I pulled thru the drive thru of KFC and with the order menu dark not lit up knowing their open til midnight I was a bit startled and decided that maybe not a good idea so I was leaving as I couldn't see the unlit menu anyway. I shifted to drive pulling away a lady's voice says welcome how can I assist you this evening? I reversed back with no one behind me and stared chatting with the voice that I now know the voice of Angel. Angel read the dark menu to me and took my order and when I drove up to the window she kept conversation with me the entire wait as if I was in the kitchen with them and she didn't allow me to not feel like I was a KFC team member for one second as I sat in my truck. It was an unexpected wonderful experience that Angel was so naturally great at doing to cover KFC ,her, and her coworkers embarrassment for the lights not working at the drive thru. For Angel to turn a somewhat scary moment to one of my greatest to ever encounter I'll say if Angel is not the Manager she should be and if Angel is the Manager she should be Corporate! Thanks Angel!“