I ordered the big breakfast with pancakes from here and they didn’t give me pancakes
Hector Moncada
I had a horrible experience at this location. I placed a pick up order for breakfast. I sat in line for 20 minutes they confirmed my order waited another 10 minutes and by the time that I reached the window they asked me to pull forward and wait for a bit more. Finally a worker came out to tell me that my order had been cancelled because I had not arrived in time for breakfast. I told her they could’ve at least let me know when they confirm the order instead of having me wait another 10 minutes in line. This was a complete waste of Time. I went across the street and was able to get a meal in less than five minutes. Needless to say, I will not be returning to That location.
Atmosphere: 1
Food: 1
Service: 1
Armani Lina
Lunch was fresh..
ultra gamezz
I normally try to not leave a bad review but this McDonald’s just needed one bad. Rushed at the drive through, order completely wrong, then fixed but rushed where I couldn’t even add the last things so as I pulled up to the pay window I stated nicely over and over so sorry I need to add more, first I fixed the drink because it was still wrong, then I requested a double cheeseburger with extra onions and extra ketchup, and a hot n spicy with a extra chicken patty. Then as we get home and open the food we noticed that they had the audacity to put our chicken patty with our burger on purpose. All in all this place needs to get some well TLC.
Atmosphere: 1
Food: 1
Service: 1
Frannie Dever
My husband and I came in for lunch, ordered at the kiosk, picked up our table number, and sat down. It was busy, so we expected a delay. However, we watched several customers receive their food, eat, and leave while we continued waiting. The employee delivering food passed our table multiple times, clearly saw our number, yet never checked on us or asked if we had received our order.
After waiting 25 minutes, my husband went to the counter, and our food was handed to him with no explanation. When he returned to the table, we realized the food was cold. We went back to the counter and were met by the manager, who looked at the employee and said, “I put this food here a long time ago,” in a rude tone. Instead of offering a fresh order, our sandwiches were microwaved and only the fries were replaced.
I understand being busy, but the complete lack of communication, acknowledgment, or apology from both the staff and the manager is unacceptable. A simple apology and effort to make the situation right would have gone a long way. This was by far the worst experience we’ve had at this location. Leadership sets the tone, and when the manager treats the situation this way, it explains why the employees don’t take initiative either.
Atmosphere: 1
Food: 1
Service: 1
B Griner
Family and I came around 110 pm and had to wait over 15 min for our order 1/2 the fries were cold and chicken nuggets stale. Restroom dirty and tables sticky. asked for takeout and received order to dine in.. so had to bag items ourself. missing sauces and super surprised since it wasn’t that busy in the restaurant.
Atmosphere: 1
Food: 2
Service: 3
alex oliver
I wanted to share some feedback from our visit today. When we arrived, the women’s restroom clearly needed attention—there was no toilet paper or hand soap, and only one stall was available (which has been the case for weeks). Unfortunately, it still wasn’t serviced at any point during our meal. When I tried to use it before leaving, an employee was in the restroom, still with no soap or toilet paper available.
Additionally, the orange juice tasted extremely diluted, almost like water.
I just wanted to bring this to your attention so it can be addressed. Thank you.
Lockhart McDonald's was working hard today! They had lunch rush moving fast, smooth, and food was hot and fresh! Really appreciate how upbeat everyone was and really appreciate the crew cooking the food. Haven't had hot, crispy fries from a McDonald's in a long time. Saturday lunch crew was great! Thanks!
Atmosphere: 5
Food: 5
Service: 5
Carol Bingham
Haven't gotten a burger here in years. Now I remember why. Got a quarter pound it was awful. Ketchup leaked out everywhere. The pattie was old and dried out on the upside. I never have to worry about wasting money here ever again
Atmosphere: 2
Food: 1
Service: 2
Blaize Smith
Rarely have any issues with any orders here and in the morning I'll pay at the first window and my food will be ready by the time I get to the second
Service: 5
Kristy Garcia
I was in and out no problem... Good was nice and fresh
Fast food had to wait a long time
Atmosphere: 3
Food: 3
Service: 3
Very good
Okay food good service.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Cheeseburger, French Fries
I ordered the big breakfast with pancakes from here and they didn’t give me pancakes
I had a horrible experience at this location. I placed a pick up order for breakfast. I sat in line for 20 minutes they confirmed my order waited another 10 minutes and by the time that I reached the window they asked me to pull forward and wait for a bit more. Finally a worker came out to tell me that my order had been cancelled because I had not arrived in time for breakfast. I told her they could’ve at least let me know when they confirm the order instead of having me wait another 10 minutes in line. This was a complete waste of Time. I went across the street and was able to get a meal in less than five minutes. Needless to say, I will not be returning to That location.
Atmosphere: 1
Food: 1
Service: 1
Lunch was fresh..
I normally try to not leave a bad review but this McDonald’s just needed one bad. Rushed at the drive through, order completely wrong, then fixed but rushed where I couldn’t even add the last things so as I pulled up to the pay window I stated nicely over and over so sorry I need to add more, first I fixed the drink because it was still wrong, then I requested a double cheeseburger with extra onions and extra ketchup, and a hot n spicy with a extra chicken patty. Then as we get home and open the food we noticed that they had the audacity to put our chicken patty with our burger on purpose. All in all this place needs to get some well TLC.
Atmosphere: 1
Food: 1
Service: 1
My husband and I came in for lunch, ordered at the kiosk, picked up our table number, and sat down. It was busy, so we expected a delay. However, we watched several customers receive their food, eat, and leave while we continued waiting. The employee delivering food passed our table multiple times, clearly saw our number, yet never checked on us or asked if we had received our order.
After waiting 25 minutes, my husband went to the counter, and our food was handed to him with no explanation. When he returned to the table, we realized the food was cold. We went back to the counter and were met by the manager, who looked at the employee and said, “I put this food here a long time ago,” in a rude tone. Instead of offering a fresh order, our sandwiches were microwaved and only the fries were replaced.
I understand being busy, but the complete lack of communication, acknowledgment, or apology from both the staff and the manager is unacceptable. A simple apology and effort to make the situation right would have gone a long way. This was by far the worst experience we’ve had at this location. Leadership sets the tone, and when the manager treats the situation this way, it explains why the employees don’t take initiative either.
Atmosphere: 1
Food: 1
Service: 1
Family and I came around 110 pm and had to wait over 15 min for our order 1/2 the fries were cold and chicken nuggets stale. Restroom dirty and tables sticky. asked for takeout and received order to dine in.. so had to bag items ourself. missing sauces and super surprised since it wasn’t that busy in the restaurant.
Atmosphere: 1
Food: 2
Service: 3
I wanted to share some feedback from our visit today. When we arrived, the women’s restroom clearly needed attention—there was no toilet paper or hand soap, and only one stall was available (which has been the case for weeks). Unfortunately, it still wasn’t serviced at any point during our meal. When I tried to use it before leaving, an employee was in the restroom, still with no soap or toilet paper available.
Additionally, the orange juice tasted extremely diluted, almost like water.
I just wanted to bring this to your attention so it can be addressed. Thank you.
Atmosphere: 1
Food: 3
Service: 3
Restaurantji Recommends
Lockhart McDonald's was working hard today! They had lunch rush moving fast, smooth, and food was hot and fresh! Really appreciate how upbeat everyone was and really appreciate the crew cooking the food. Haven't had hot, crispy fries from a McDonald's in a long time. Saturday lunch crew was great! Thanks!
Atmosphere: 5
Food: 5
Service: 5
Haven't gotten a burger here in years. Now I remember why. Got a quarter pound it was awful. Ketchup leaked out everywhere. The pattie was old and dried out on the upside. I never have to worry about wasting money here ever again
Atmosphere: 2
Food: 1
Service: 2
Rarely have any issues with any orders here and in the morning I'll pay at the first window and my food will be ready by the time I get to the second
Service: 5
I was in and out no problem... Good was nice and fresh
Atmosphere: 5
Food: 5
Service: 5
Very good service
Atmosphere: 5
Food: 5
Service: 5
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