I agree with a lot of the negative comments I see here. The food is very hit or miss, mostly miss, and the terrible service only adds to the frustration. I ordered a cantina chicken burrito and they gave me something completely different. A little inconvenient but forgivable. I decided to go into the store instead of driving back through. The place smelled like a dingy old thrift store. I actually got queasy and debated whether I should eat there at all but ran out of time on my lunch break since I had to drive back and correct my order. They didn’t apologize at all, no big deal, but made my burrito so sloppy with too much sauce, even though I asked for easy sauce, and lettuce that tasted rotten. I tried scraping it off so I could still have a lunch but only managed to get half of my burrito down before spitting out my last bite and throwing the rest away. I don’t understand how it got so bad. Terrible customer service, employees on phones and bad attitudes and most importantly the food it’s disgusting most of the time. I’m running out of places to eat in Lockhart because of this very thing. Sad but true. I hope this place gets better management soon.
Atmosphere: 1
Food: 1
Service: 1
Emanuel Cedano
I don't recommend coming here they take very long to do order and half of the workers especially the girls just stand around an don't do anything while there is a lot of customers one short girl with brunette hair gives alot of attitude to customer and so does some white girl and they could care less about making the food good. Don't recommend coming hers
Atmosphere: 1
Food: 1
Service: 1
debra wilson
Ordered the cantina chicken quesadilla and the chicken tasted old and was very greasy in texture. The customer service was horrible. Too many employees standing around talking and with cell phones in hand.
Atmosphere: 1
Food: 1
Service: 1
Bouncin' Brandon
Gotta love it when you request a lot of sauce, but they give you like 7 packets, fantastic. 7 damn packets, but we requested 6 of each. Can't stress how frustrated I am.
Atmosphere: 1
Food: 1
Service: 1
power heard
The food isn't consistent, the staff can not figure out how to run both the inside and drive thru part of the restaurant. Atmosphere is nice because no one is inside. @tacobellCEO... get someone to train the employees. It is blaringly obvious that no time is spent on training. Taco Bell is my guilty pleasure and if I'm going to crap my pants later anyways, I don't want to have to wait 45 minutes Inside with 2 people in line waiting to order. Let me eat my once every two month order in a reasonable amount of time.!
Atmosphere: 5
Food: 1
Service: 1
Shroom
This taco bell is really hit or miss, and a lot of the time it's a miss. You definitely wanna avoid going at night because every time I've shown up past 8 pm, they always take forever, mess up the order or just have us wait at the drive thru speaker for like 5-10 minutes. The staff also talks smack a lot about customers and they can be snappy. A lot of the time the staff is just standing around and blasting music while there's like five unmade orders. I've worked fast food before and I know it can be frustrating work, but the amount of slacking and attitude and poor quality control is pretty nuts.
Food: 3
Service: 1
Crystal Guerrero
Our food was not on point the nuggets were burnt and the fries cold and nachos had no meat .all night they were getting the orders wrong . and place was dirty no team work. Get a better team who knows what they are doing.
Atmosphere: 1
Food: 1
Service: 1
OMGBIGFOOT1
The staff is friendly. The food is served fast and correct to order. Lastly, the facility is kept clean, tables, dining area, and the bathroom.
Atmosphere: 5
Food: 5
Service: 5
Miranda Haubert
Cashier was in a hurry to expedite my order. Food was a bit tough and the taco shells were already soggy and the order was just placed within 5 min.
They lost my mobile order while they were making it. I don’t know how that’s even possible :(
Atmosphere: 1
Food: 1
Service: 1
Para1911 Travis
The staff is friendly. The food is served fast and correct to order. Lastly, the facility is kept clean, tables, dining area, and the bathroom.
Atmosphere: 5
Food: 5
Service: 5
Sunshine Hammerstaedt
My daughter and I ordered online to pick up in store. I tried for 10 minutes to get someone's attention to get lids for our drink. When I finally got someone's attention, she yelled at me and said she didn't appreciate being yelled at. There was one other person in the lobby and no one at the window. I am so, but if you are going to work, work. Don't have an ear bud and a drive through headset on at the same time, then maybe, just maybe you can hear and see someone is in the lobby needing help! Teenagers I swear! The food was not great, but not good either. I knew I should have gone to McDonald's. There they may forget something, but they will fix it. Here the food was half wrapped, and like McDonald's, they didn't get our order right!
Atmosphere: 1
Food: 1
Service: 1
John Kimball
Sister in law, step mother and I stopped here for lunch and they were hungry and I just ate minimal I was content. Other two were hungry and ate too their hearts content,all in all great service, there was outdoor seating and we sat outside ( windy, though enjoyable!).
Atmosphere: 5
Food: 5
Service: 5
Shannon Kubala
It's Taco Bell ?? what can I say ? Same as always food wise. I like using the app to customize my order & the team members get it right more often now. ?
Good Taco Bell.. food is fast and good!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Supreme, Cantina Chicken Bowl, Beefy Melt Burrito, Mexican Pizza, Sauce
I agree with a lot of the negative comments I see here. The food is very hit or miss, mostly miss, and the terrible service only adds to the frustration. I ordered a cantina chicken burrito and they gave me something completely different. A little inconvenient but forgivable. I decided to go into the store instead of driving back through. The place smelled like a dingy old thrift store. I actually got queasy and debated whether I should eat there at all but ran out of time on my lunch break since I had to drive back and correct my order. They didn’t apologize at all, no big deal, but made my burrito so sloppy with too much sauce, even though I asked for easy sauce, and lettuce that tasted rotten. I tried scraping it off so I could still have a lunch but only managed to get half of my burrito down before spitting out my last bite and throwing the rest away. I don’t understand how it got so bad. Terrible customer service, employees on phones and bad attitudes and most importantly the food it’s disgusting most of the time. I’m running out of places to eat in Lockhart because of this very thing. Sad but true. I hope this place gets better management soon.
Atmosphere: 1
Food: 1
Service: 1
I don't recommend coming here they take very long to do order and half of the workers especially the girls just stand around an don't do anything while there is a lot of customers one short girl with brunette hair gives alot of attitude to customer and so does some white girl and they could care less about making the food good. Don't recommend coming hers
Atmosphere: 1
Food: 1
Service: 1
Ordered the cantina chicken quesadilla and the chicken tasted old and was very greasy in texture. The customer service was horrible. Too many employees standing around talking and with cell phones in hand.
Atmosphere: 1
Food: 1
Service: 1
Gotta love it when you request a lot of sauce, but they give you like 7 packets, fantastic. 7 damn packets, but we requested 6 of each. Can't stress how frustrated I am.
Atmosphere: 1
Food: 1
Service: 1
The food isn't consistent, the staff can not figure out how to run both the inside and drive thru part of the restaurant. Atmosphere is nice because no one is inside. @tacobellCEO... get someone to train the employees. It is blaringly obvious that no time is spent on training. Taco Bell is my guilty pleasure and if I'm going to crap my pants later anyways, I don't want to have to wait 45 minutes Inside with 2 people in line waiting to order. Let me eat my once every two month order in a reasonable amount of time.!
Atmosphere: 5
Food: 1
Service: 1
This taco bell is really hit or miss, and a lot of the time it's a miss. You definitely wanna avoid going at night because every time I've shown up past 8 pm, they always take forever, mess up the order or just have us wait at the drive thru speaker for like 5-10 minutes. The staff also talks smack a lot about customers and they can be snappy. A lot of the time the staff is just standing around and blasting music while there's like five unmade orders. I've worked fast food before and I know it can be frustrating work, but the amount of slacking and attitude and poor quality control is pretty nuts.
Food: 3
Service: 1
Our food was not on point the nuggets were burnt and the fries cold and nachos had no meat .all night they were getting the orders wrong . and place was dirty no team work. Get a better team who knows what they are doing.
Atmosphere: 1
Food: 1
Service: 1
The staff is friendly. The food is served fast and correct to order. Lastly, the facility is kept clean, tables, dining area, and the bathroom.
Atmosphere: 5
Food: 5
Service: 5
Cashier was in a hurry to expedite my order. Food was a bit tough and the taco shells were already soggy and the order was just placed within 5 min.
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Crunchy Taco
Restaurantji Recommends
They lost my mobile order while they were making it. I don’t know how that’s even possible :(
Atmosphere: 1
Food: 1
Service: 1
The staff is friendly. The food is served fast and correct to order. Lastly, the facility is kept clean, tables, dining area, and the bathroom.
Atmosphere: 5
Food: 5
Service: 5
My daughter and I ordered online to pick up in store. I tried for 10 minutes to get someone's attention to get lids for our drink. When I finally got someone's attention, she yelled at me and said she didn't appreciate being yelled at. There was one other person in the lobby and no one at the window. I am so, but if you are going to work, work. Don't have an ear bud and a drive through headset on at the same time, then maybe, just maybe you can hear and see someone is in the lobby needing help! Teenagers I swear! The food was not great, but not good either. I knew I should have gone to McDonald's. There they may forget something, but they will fix it. Here the food was half wrapped, and like McDonald's, they didn't get our order right!
Atmosphere: 1
Food: 1
Service: 1
Sister in law, step mother and I stopped here for lunch and they were hungry and I just ate minimal I was content. Other two were hungry and ate too their hearts content,all in all great service, there was outdoor seating and we sat outside ( windy, though enjoyable!).
Atmosphere: 5
Food: 5
Service: 5
It's Taco Bell ?? what can I say ? Same as always food wise. I like using the app to customize my order & the team members get it right more often now. ?
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burrito Supreme, Ground Beef Burrito, Mexican Pizza, Crunchy Taco, Red Sauce
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