I cannot give a better review if you cannot get my order correct. This is not a one time occurrence. It is every single time I order for my family on the app. There is only 4 of us, its not a huge order... EVERY SINGLE TIME! It is very clear that excellence is not on the menu at Whataburger in Lockhart.
Joseph Siwan
No $2 double meat burgers even though they're posted all over every menu, no pico bruger even though San Marcos and Bastrop has them. And the radio advertises them constantly, orders are rarely correct and will always take more time than is expected.
Derrick David Bryant
We came in on the 75 cents Whataburger marking the 75th year anniversary. It was super busy but staff were professional, friendly, and had a good syste down to get the food out in a timely manner.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Whataburger
Chris Hill
Did curbside because i was excited about new Western burger...after waiting 20 mins past expected delivery time, i went in , waited in line, and intercepted my order as they were bringing it outside. I mentioned how late they were and the worker just glared at me. I got it home and found they forgot my fries! Normally i check, but i was in a hurry....i called the manager and she offered me to come back in future for a free meal.
Atmosphere: 3
Food: 3
Service: 1
Cynthia Hale
In spite of being an obviously busy location, my Grilled chicken Cobb salad was perfect. Not a face of disappointment on any patrons faces.
Atmosphere: 5
Food: 5
Service: 5
Coconut Tree
Always great!
Atmosphere: 5
Food: 5
Service: 5
Johnny
I mean its mofkn WHAT A BURGER
C. Ware
Customer service was excellent
Atmosphere: 5
Food: 4
Service: 5
Jacob
Order here if you want them to get your order wrong then proceed to give you an attitude when you ask them to fix it.
Atmosphere: 1
Food: 1
Service: 1
Cheyenne Suz
Good location for traveling through Lockhart. Our late night food was a bit dry, but just thankful that they were open late.
Good food fresh and pretty fast for cooked to order. Whataburger is a go to for me
Food: 4
Service: 5
Cailan J. Garrett
Whataburger's food NEVER disappoints but, their service definitely does. I'm on a Door Dash team, with my mom, & we frequent this place several times per week. Over the course of a few months, there have been many times where I would stand at the register, while workers would walk by or not even a simple hello, we'll be right with you. We must remember, customer service is key when engaging with the public. If you are incapable of a simple hello, a customer service job is NOT for you.
Atmosphere: 3
Food: 5
Service: 3
Kris M
There is a struggle for a specific order due to language barriers. After that, everyone is very kind. Please put an English speaker on the drive through ordering.
Atmosphere: 4
Food: 5
Service: 4
Miriam Lopez
Delicious salads are my favorite. For my husband is the hamburgers or the chicken burger.
Atmosphere: 5
Food: 5
Service: 5
G Garcia
Mmmmmm Always delicious
Of course I had the grilled chicken sandwich. You know that sauce that they put on it. My goodness it’s kind a sweet, tart, I don’t know how else to explain it: let me tell you it goes perfectly with the grilled chicken sandwich? Love it!!!
I cannot give a better review if you cannot get my order correct. This is not a one time occurrence. It is every single time I order for my family on the app. There is only 4 of us, its not a huge order... EVERY SINGLE TIME! It is very clear that excellence is not on the menu at Whataburger in Lockhart.
No $2 double meat burgers even though they're posted all over every menu, no pico bruger even though San Marcos and Bastrop has them. And the radio advertises them constantly, orders are rarely correct and will always take more time than is expected.
We came in on the 75 cents Whataburger marking the 75th year anniversary. It was super busy but staff were professional, friendly, and had a good syste down to get the food out in a timely manner.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Whataburger
Did curbside because i was excited about new Western burger...after waiting 20 mins past expected delivery time, i went in , waited in line, and intercepted my order as they were bringing it outside. I mentioned how late they were and the worker just glared at me. I got it home and found they forgot my fries! Normally i check, but i was in a hurry....i called the manager and she offered me to come back in future for a free meal.
Atmosphere: 3
Food: 3
Service: 1
In spite of being an obviously busy location, my Grilled chicken Cobb salad was perfect. Not a face of disappointment on any patrons faces.
Atmosphere: 5
Food: 5
Service: 5
Always great!
Atmosphere: 5
Food: 5
Service: 5
I mean its mofkn WHAT A BURGER
Customer service was excellent
Atmosphere: 5
Food: 4
Service: 5
Order here if you want them to get your order wrong then proceed to give you an attitude when you ask them to fix it.
Atmosphere: 1
Food: 1
Service: 1
Good location for traveling through Lockhart. Our late night food was a bit dry, but just thankful that they were open late.
Atmosphere: 3
Food: 3
Service: 4
Restaurantji Recommends
Good food fresh and pretty fast for cooked to order. Whataburger is a go to for me
Food: 4
Service: 5
Whataburger's food NEVER disappoints but, their service definitely does. I'm on a Door Dash team, with my mom, & we frequent this place several times per week. Over the course of a few months, there have been many times where I would stand at the register, while workers would walk by or not even a simple hello, we'll be right with you. We must remember, customer service is key when engaging with the public. If you are incapable of a simple hello, a customer service job is NOT for you.
Atmosphere: 3
Food: 5
Service: 3
There is a struggle for a specific order due to language barriers. After that, everyone is very kind. Please put an English speaker on the drive through ordering.
Atmosphere: 4
Food: 5
Service: 4
Delicious salads are my favorite. For my husband is the hamburgers or the chicken burger.
Atmosphere: 5
Food: 5
Service: 5
Mmmmmm
Always delicious
Of course I had the grilled chicken sandwich. You know that sauce that they put on it.
My goodness it’s kind a sweet, tart, I don’t know how else to explain it: let me tell you it goes perfectly with the grilled chicken sandwich? Love it!!!
Atmosphere: 4
Food: 5
Service: 3
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