If I could give no stars at all I would. Not only did I have to wait after ordering ahead but when I got my food it was not fresh AT ALL! Fries stale and bland. The young man that brought my order out finally seemed to have been bothered by my asking for more ketchup after HE dropped the ones he was trying to hand me as if he expected me to open the car door and pick them up off the ground…… Oh and let’s talk about how the chicken sandwiches were thrown together. and seemed to have been sitting there since before Christ 😡 then to add insult to injury the had the audacity to put a chicken tender on a bun and call it a Mc Chicken. I am highly disappointed and upset about wasting my money on this food that I refuse to even eat. Please do better smh
Food: 1
Service: 1
Torrance Lattimore
I was told to wait for my food which were 13 cookies fro bring back home and it took 45 minutes of me waiting to go inside and ask what’s going on with my order and a person at the register said it was shift change and the guy that was cooking my order left and a new chef was making my order then another 10 minutes go by and I still have not gotten my order so I just left and definitely not going back anytime soon that was so disappointing and I never ever leave reviews but this is ridiculous… the photo shows proof I paid for my order but never got anything!
Atmosphere: 2
Food: 1
Service: 1
David Moore
The food is good but the staff needs more training and their equipment needs maintaining. Often times I am ignored when needing customer service. One Manager was completely rude when I did not receive a cup demanding my receipt instead of gently asking for it. I showed it and then demanded my money back telling her she was unprofessional.
Atmosphere: 2
Food: 5
Service: 2
Ray Stanley
I ordered my food online through the McDonald’s app and selected counter pickup. When I arrived, the lobby doors were locked, so I had to go through the drive‑through instead.
At the first window, staff acted like my order never came through. I showed them the order on my phone, confirming it was for the correct location, but the employee didn’t even know the store’s address. A manager came to speak with me, but she also insisted it was a counter pickup—as if I had another option, since the lobby was locked.
At the second window, another employee asked if I had a mobile order but started reading off the wrong name. I had to repeat my actual order before they finally gave me my food.
Suggestion: Please update your lobby hours on the app so customers don’t select counter pickup only to arrive and find the doors locked.
Atmosphere: 3
Food: 5
Service: 3
Terri Brock
At 6PM in the evening going thru the drive-thru, I guess I expected better response time. Ordered 2 Big Mac meals, had to pull forward and wait for them to get the order ready. Just disappointed 😞
Atmosphere: 3
Food: 4
Service: 4
Henry Cartwright
Good McDonald's, The young man at the window was very professional, and quick service he looked like he was in training with a manager next to him. He will go far!! 👨🍳👀🚀🎯
Eric Phillips
The food was good for McDonald's, but the lady taking the order at the drive-thru did not clearly listen and did not give me everything I asked for.
Food: 4
Service: 3
Nick Gurr
I noticed a very strong smell of hot dog water from one of the employees. Her name was Julie/Julia I believe. I made sure to watch her, I really didn't feel okay with her touching my food. That being said the food still got out late and cold. When you have leadership like that it's not really a surprise though.
Atmosphere: 1
Food: 2
Service: 1
Hugh
They do this funny thing on doordash where it'll be operating hours but they turn off orders so you have to wait until tomorrow to order. I called the store on Friday Dec 14th 2025 at 7:30 pm and the kid who answered the phone didn't give me a name and said they were accepting doordash but they weren't. Contacted doordash and they were as confused as me. Crazy. When I tried to explain the situation the manager on duty at the time Julia (at least that's what she said her name was) laughed over the phone and told me to restart my phone as if she works for T-Mobile and not McDonald's or even doordash. Then when I asked to speak with her after restarting my phone she chose to let a junior employee answer the phone and lie on her behalf and say she was busy when I could very clearly hear her.
girlfriend brought me food for my lunch break, i wanted a plain double cheeseburger, the receipt says plain, i grab the burger and it says “only ketchup, only mustard” this location is a hit or miss, they either have your order right, or they have it wrong and most the time they have it wrong.
Ashley Gibbons
100% would not go here. The empolyee's are nasty.
Atmosphere: 1
Food: 1
Service: 1
Mukayla
Manger is a JOKE. Place had maggots in ice cream machine.
Atmosphere: 1
Food: 1
Service: 1
Suhailey DM
Second chance I give this fast food. Last time they gave me a wrong order. Today we went and they forgot my cheeseburger, I went inside to not cause other people to wait in the drive thru and the cashier was trying to help me but the person in charge of the burgers was mad. She told the supervisor that she asked me if I had everything and I said “yes”. The supervisor gave me the burger without apologizing or telling the employee to calm down. I told them that I only needed the sandwich, no need to be rude for that. Last time I buy here, for sure.
Atmosphere: 1
Food: 3
Service: 1
J.L. B.H. (RRB)
It's McDonald's lol you get what you get. But I do have to say they are far better at this one than the one on Eastman!
If I could give no stars at all I would. Not only did I have to wait after ordering ahead but when I got my food it was not fresh AT ALL! Fries stale and bland. The young man that brought my order out finally seemed to have been bothered by my asking for more ketchup after HE dropped the ones he was trying to hand me as if he expected me to open the car door and pick them up off the ground…… Oh and let’s talk about how the chicken sandwiches were thrown together. and seemed to have been sitting there since before Christ 😡 then to add insult to injury the had the audacity to put a chicken tender on a bun and call it a Mc Chicken. I am highly disappointed and upset about wasting my money on this food that I refuse to even eat. Please do better smh
Food: 1
Service: 1
I was told to wait for my food which were 13 cookies fro bring back home and it took 45 minutes of me waiting to go inside and ask what’s going on with my order and a person at the register said it was shift change and the guy that was cooking my order left and a new chef was making my order then another 10 minutes go by and I still have not gotten my order so I just left and definitely not going back anytime soon that was so disappointing and I never ever leave reviews but this is ridiculous… the photo shows proof I paid for my order but never got anything!
Atmosphere: 2
Food: 1
Service: 1
The food is good but the staff needs more training and their equipment needs maintaining. Often times I am ignored when needing customer service. One Manager was completely rude when I did not receive a cup demanding my receipt instead of gently asking for it. I showed it and then demanded my money back telling her she was unprofessional.
Atmosphere: 2
Food: 5
Service: 2
I ordered my food online through the McDonald’s app and selected counter pickup. When I arrived, the lobby doors were locked, so I had to go through the drive‑through instead.
At the first window, staff acted like my order never came through. I showed them the order on my phone, confirming it was for the correct location, but the employee didn’t even know the store’s address. A manager came to speak with me, but she also insisted it was a counter pickup—as if I had another option, since the lobby was locked.
At the second window, another employee asked if I had a mobile order but started reading off the wrong name. I had to repeat my actual order before they finally gave me my food.
Suggestion: Please update your lobby hours on the app so customers don’t select counter pickup only to arrive and find the doors locked.
Atmosphere: 3
Food: 5
Service: 3
At 6PM in the evening going thru the drive-thru, I guess I expected better response time. Ordered 2 Big Mac meals, had to pull forward and wait for them to get the order ready. Just disappointed 😞
Atmosphere: 3
Food: 4
Service: 4
Good McDonald's,
The young man at the window was very professional, and quick service he looked like he was in training with a manager next to him.
He will go far!! 👨🍳👀🚀🎯
The food was good for McDonald's, but the lady taking the order at the drive-thru did not clearly listen and did not give me everything I asked for.
Food: 4
Service: 3
I noticed a very strong smell of hot dog water from one of the employees. Her name was Julie/Julia I believe. I made sure to watch her, I really didn't feel okay with her touching my food. That being said the food still got out late and cold. When you have leadership like that it's not really a surprise though.
Atmosphere: 1
Food: 2
Service: 1
They do this funny thing on doordash where it'll be operating hours but they turn off orders so you have to wait until tomorrow to order. I called the store on Friday Dec 14th 2025 at 7:30 pm and the kid who answered the phone didn't give me a name and said they were accepting doordash but they weren't. Contacted doordash and they were as confused as me. Crazy. When I tried to explain the situation the manager on duty at the time Julia (at least that's what she said her name was) laughed over the phone and told me to restart my phone as if she works for T-Mobile and not McDonald's or even doordash. Then when I asked to speak with her after restarting my phone she chose to let a junior employee answer the phone and lie on her behalf and say she was busy when I could very clearly hear her.
Atmosphere: 1
Food: 1
Service: 1
A great McDonald's.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
girlfriend brought me food for my lunch break, i wanted a plain double cheeseburger, the receipt says plain, i grab the burger and it says “only ketchup, only mustard” this location is a hit or miss, they either have your order right, or they have it wrong and most the time they have it wrong.
100% would not go here. The empolyee's are nasty.
Atmosphere: 1
Food: 1
Service: 1
Manger is a JOKE. Place had maggots in ice cream machine.
Atmosphere: 1
Food: 1
Service: 1
Second chance I give this fast food. Last time they gave me a wrong order. Today we went and they forgot my cheeseburger, I went inside to not cause other people to wait in the drive thru and the cashier was trying to help me but the person in charge of the burgers was mad. She told the supervisor that she asked me if I had everything and I said “yes”. The supervisor gave me the burger without apologizing or telling the employee to calm down. I told them that I only needed the sandwich, no need to be rude for that. Last time I buy here, for sure.
Atmosphere: 1
Food: 3
Service: 1
It's McDonald's lol you get what you get. But I do have to say they are far better at this one than the one on Eastman!
Atmosphere: 3
Food: 3
Service: 4
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