Got sick from food and and had to wait an hour on my hour lunch break for food to arrive and it was cold.
Atmosphere: 1
Food: 1
Service: 1
Name
Great place to stop to get a break from the drive.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks, Burger
Bobby Treece
I love sonic
Atmosphere: 5
Food: 5
Service: 5
Gerald Davis
The food was horrible. 3 chill n cheese footlong that were cold. I mean COLD. Not to mention the nastiest triple smasher sandwich that had the most awful taste. Thinking I'm getting a chocolate ice cream wasn't nothing but chocolate syrup. This place is a complete joke. One of the workers opened a can energy drink and drank it at the food prep station. This place needs to be closed down. I DO NOT RECOMMEND THIS FILTHY ESTABLISHMENT. Makes no sense complaining or asking for the manager on duty they don't care and careless about the reviews from customers.
Food: 1
Service: 1
Jonathan Williams
There's really not a whole lot you can say about a drive-thru restaurant unless you have a really bad experience, but I do hafta say that was the best d4m chicken sandwich I think I've ever had !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken, Corn Dog
Alton Harvey
I have been living in this area for 11yrs and the sonic on 15605 fm 968 west is the worst place I have ever experienced. I use to get my breakfast there on my way to work until on several different occasions I had to deal with an older Caucasian lady, she has one of the worst attitudes and talks to customers with no respect. I stoped eating there in the mornings just to save the sanity of making the rest of my day go bad. I started grabbing something to eat there on my way home from work because it was convenient with getting gas and other things. But on two different occasions I was left standing at the register for minutes at a time, not being greeted, or acknowledged. The assistant manager that’s always working the front went on about his night making ice cream and drinks but looked right at me. Finally when he decided to come take my order the only thing he said was ( what’s the name on the order?) excuse me, not an excuse me for the wait, sorry we took so long, hello how are you??? Nothing. Noticing he still had the gloves on he made peoples food with and now touching the computer screen was beyond me at that point. I did not order or will I never order there again. And let me make this clear, there has been more times then I can count that I have seen know one washing there hands, or changing there gloves. There customer service is at a zero. And being that this location is in 1-20 all kids of people come thru here, this is not acceptable and after 11yrs u would think things would change by now.
Atmosphere: 1
Food: 4
Service: 1
Kristy
I was just at the Sonic at 15605 FM 968 W. LONGVIEW, TEXAS where I was standing in line trying to order drinks for my family while traveling. A women walked in front of me and cut the line to be next to order. I told the customer service women named Mary 3 times very loud that I was next in line and she cut and she ignored me and continued to take her order and cash her while laughing at me. I felt extremely embarrassed, disrespected, and not valued as a customer. Her co worker was staring at her doing this while not acknowledging what was happening. There was a male manager in a red shirt standing right by and didn't say a word. When he handed me my food, he chuckled and told me to have a sonfastic day. I don't find it funny that they allowed someone to cut the line and take her order. I find it extremely rude and disrespectful. I am disappointed in my sonic experience and it's just point blank unacceptable behavior. She is going to continue to treat people this way if you don't do something. I had customers coming over and apologizing for what happened but not one single employee did.
16 Mary was my server.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Tots
L4_ P3RDiiD4
I loVe the food and drink options
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks, Tots, Fries, Burger, Corn Dog
Chez Sanchez
Footlong Coney, tasted like a long foot. Bread was hard, chili was dry, and don't even ask me about the weiner. Worst experience I have ever had at a Sonic.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chili Cheese Coney
Trucker Kryten
I don't know what's going on with Sonic, and I keep shooting myself in the foot. I've been eating at Sonic since I was a kid, and I've never really had a bad experience before. However, in the last couple years it seems like the quality of food has just gone downhill. The fries and tater tots have this weird taste about them that is just not appetizing. It's almost like they never clean their fryers. I tried a smashburger and was disappointed, as it did not taste very good. I just don't understand why the subpar food. I told myself 6 months ago that I was stopped eating at Sonic because of the food and how bad it tasted. I gave it a shot a couple weeks ago and still very disappointed. I guess that would be the last time I ever eat at Sonic again.
However I must say that the staff and employees were very professional and courteous. They did their job quite well, however for whatever reason they did not include napkins. Which I'm starting to see is becoming more common in the fast food industry. So if you still plan on eating at Sonic, be sure to ask for napkins because they're probably not going to put in there for you.
I don't know what's going on with Sonic, and I keep shooting myself in the foot. I've been eating at Sonic since I was a kid, and I've never really had a bad experience before. However, in the last couple years it seems like the quality of food has just gone downhill. The fries and tater tots have this weird taste about them that is just not appetizing. It's almost like they never clean their fryers. I tried a smashburger and was disappointed, as it did not taste very good. I just don't understand why the subpar food. I told myself 6 months ago that I was stopped eating at Sonic because of the food and how bad it tasted. I gave it a shot a couple weeks ago and still very disappointed. I guess that would be the last time I ever eat at Sonic again.
However I must say that the staff and employees were very professional and courteous. They did their job quite well, however for whatever reason they did not include napkins. Which I'm starting to see is becoming more common in the fast food industry. So if you still plan on eating at Sonic, be sure to ask for napkins because they're probably not going to put in there for you.
Atmosphere: 3
Food: 3
Service: 5
brandy leigh
The only reason I ranked it 4 stars instead of 5 is cz it takes forever for them to respond in the stalls and the food is always thrown together messy in a hurry. Please don't think I'm trying to make this place sound bad I'm just saying what they need to work on.
Atmosphere: 4
Food: 4
Service: 4
VAN JOHNSON
Nice clean SONIC.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nugget, Chili Cheese Coney, Mozzarella Sticks, Cherry Slush with Rainbow Candy, Tots, Sandwich, Corn Dog
Melanin Lawson
This Sonic is attached to a 7-11 truck stop where you can actually order from a "stalls" placed in-between gas pumps. They also have regular stalls, a place to sit and order outside and a drive thru. As well, there's a counter and dining room area inside. Pretty cool set up and very different for Sonic.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili Cheese Coney, Footlong Quarter Pound Coney, Tots, Chili Cheese Tots, Fries, Burger, Cheeseburger
Got sick from food and and had to wait an hour on my hour lunch break for food to arrive and it was cold.
Atmosphere: 1
Food: 1
Service: 1
Great place to stop to get a break from the drive.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks, Burger
I love sonic
Atmosphere: 5
Food: 5
Service: 5
The food was horrible. 3 chill n cheese footlong that were cold. I mean COLD. Not to mention the nastiest triple smasher sandwich that had the most awful taste. Thinking I'm getting a chocolate ice cream wasn't nothing but chocolate syrup. This place is a complete joke. One of the workers opened a can energy drink and drank it at the food prep station. This place needs to be closed down. I DO NOT RECOMMEND THIS FILTHY ESTABLISHMENT. Makes no sense complaining or asking for the manager on duty they don't care and careless about the reviews from customers.
Food: 1
Service: 1
There's really not a whole lot you can say about a drive-thru restaurant unless you have a really bad experience, but I do hafta say that was the best d4m chicken sandwich I think I've ever had !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken, Corn Dog
I have been living in this area for 11yrs and the sonic on 15605 fm 968 west is the worst place I have ever experienced. I use to get my breakfast there on my way to work until on several different occasions I had to deal with an older Caucasian lady, she has one of the worst attitudes and talks to customers with no respect. I stoped eating there in the mornings just to save the sanity of making the rest of my day go bad. I started grabbing something to eat there on my way home from work because it was convenient with getting gas and other things. But on two different occasions I was left standing at the register for minutes at a time, not being greeted, or acknowledged. The assistant manager that’s always working the front went on about his night making ice cream and drinks but looked right at me. Finally when he decided to come take my order the only thing he said was ( what’s the name on the order?) excuse me, not an excuse me for the wait, sorry we took so long, hello how are you??? Nothing. Noticing he still had the gloves on he made peoples food with and now touching the computer screen was beyond me at that point. I did not order or will I never order there again. And let me make this clear, there has been more times then I can count that I have seen know one washing there hands, or changing there gloves. There customer service is at a zero. And being that this location is in 1-20 all kids of people come thru here, this is not acceptable and after 11yrs u would think things would change by now.
Atmosphere: 1
Food: 4
Service: 1
I was just at the Sonic at 15605 FM 968 W. LONGVIEW, TEXAS where I was standing in line trying to order drinks for my family while traveling. A women walked in front of me and cut the line to be next to order. I told the customer service women named Mary 3 times very loud that I was next in line and she cut and she ignored me and continued to take her order and cash her while laughing at me. I felt extremely embarrassed, disrespected, and not valued as a customer. Her co worker was staring at her doing this while not acknowledging what was happening. There was a male manager in a red shirt standing right by and didn't say a word. When he handed me my food, he chuckled and told me to have a sonfastic day. I don't find it funny that they allowed someone to cut the line and take her order. I find it extremely rude and disrespectful. I am disappointed in my sonic experience and it's just point blank unacceptable behavior. She is going to continue to treat people this way if you don't do something. I had customers coming over and apologizing for what happened but not one single employee did.
16 Mary was my server.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Tots
I loVe the food and drink options
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks, Tots, Fries, Burger, Corn Dog
Footlong Coney, tasted like a long foot. Bread was hard, chili was dry, and don't even ask me about the weiner. Worst experience I have ever had at a Sonic.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chili Cheese Coney
I don't know what's going on with Sonic, and I keep shooting myself in the foot. I've been eating at Sonic since I was a kid, and I've never really had a bad experience before. However, in the last couple years it seems like the quality of food has just gone downhill. The fries and tater tots have this weird taste about them that is just not appetizing. It's almost like they never clean their fryers. I tried a smashburger and was disappointed, as it did not taste very good. I just don't understand why the subpar food. I told myself 6 months ago that I was stopped eating at Sonic because of the food and how bad it tasted. I gave it a shot a couple weeks ago and still very disappointed. I guess that would be the last time I ever eat at Sonic again.
However I must say that the staff and employees were very professional and courteous. They did their job quite well, however for whatever reason they did not include napkins. Which I'm starting to see is becoming more common in the fast food industry. So if you still plan on eating at Sonic, be sure to ask for napkins because they're probably not going to put in there for you.
Atmosphere: 3
Food: 3
Service: 5
Restaurantji Recommends
I don't know what's going on with Sonic, and I keep shooting myself in the foot. I've been eating at Sonic since I was a kid, and I've never really had a bad experience before. However, in the last couple years it seems like the quality of food has just gone downhill. The fries and tater tots have this weird taste about them that is just not appetizing. It's almost like they never clean their fryers. I tried a smashburger and was disappointed, as it did not taste very good. I just don't understand why the subpar food. I told myself 6 months ago that I was stopped eating at Sonic because of the food and how bad it tasted. I gave it a shot a couple weeks ago and still very disappointed. I guess that would be the last time I ever eat at Sonic again.
However I must say that the staff and employees were very professional and courteous. They did their job quite well, however for whatever reason they did not include napkins. Which I'm starting to see is becoming more common in the fast food industry. So if you still plan on eating at Sonic, be sure to ask for napkins because they're probably not going to put in there for you.
Atmosphere: 3
Food: 3
Service: 5
The only reason I ranked it 4 stars instead of 5 is cz it takes forever for them to respond in the stalls and the food is always thrown together messy in a hurry. Please don't think I'm trying to make this place sound bad I'm just saying what they need to work on.
Atmosphere: 4
Food: 4
Service: 4
Nice clean SONIC.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nugget, Chili Cheese Coney, Mozzarella Sticks, Cherry Slush with Rainbow Candy, Tots, Sandwich, Corn Dog
This Sonic is attached to a 7-11 truck stop where you can actually order from a "stalls" placed in-between gas pumps. They also have regular stalls, a place to sit and order outside and a drive thru. As well, there's a counter and dining room area inside. Pretty cool set up and very different for Sonic.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili Cheese Coney, Footlong Quarter Pound Coney, Tots, Chili Cheese Tots, Fries, Burger, Cheeseburger
Very nice people
Atmosphere: 5
Food: 5
Service: 5
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