Taco Bell
3603 Estes Pkwy, Longview
(903) 753-6331
Recent Reviews
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Bit into my taco and it had plastic in it.
Nothing wrong with my order the outside of the box was disgusting and stained my pants
Atmosphere: 4
Food: 4
Service: 4
Horrible service, lady at the drive through is rude and shaking her head. She has no place in food service.
Atmosphere: 1
Food: 1
Service: 1
My order came out correctly but they did not give me any sauce or utensils.
Atmosphere: 4
Food: 4
Service: 4
They run out of beef and don’t bother tell you til after they take your money and then say oh we are out beef no refund or anything
Atmosphere: 1
Food: 1
Service: 1
Staff is young but friendly and courteous to customers
Atmosphere: 4
Food: 4
Service: 4
Went to this restaurant expecting a good experience. Walked in and was waiting patiently at the counter. When an employee got my attention from be hind me at the self order. A employee that mine you is on the clock and working drive through is standing in the lobby. And informs me the register are closed but I can use the self check out kiosk. So I politely informed her I’m not using that. Why is a paid employee not working the counter instead of helping people order on the kiosk. I already have to do this crap at Walmart I’m not going to do it at a fast food place to. And also I stood at the counter for a good 20 minutes before she even said anything to me.
Atmosphere: 1
Service: 1
Sadly this is the worst Taco Bell I’ve ever been too, and it has been this way for years.
Food: 1
Service: 2
It is what it is. There's a reason why people complain about the quality of the food, but also a reason why they keep coming back ?
Atmosphere: 2
Food: 4
Service: 4
Went through grabbed some grub lol
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Quesadilla
Restaurantji Recommends
Very greasy meat, some of the staff are very nice, some not so much.
Atmosphere: 2
Food: 2
Service: 3
This place is on my way to work so it would be nice if it was halfway decent. Been here twice, the first time I waited for about 5 minutes at the front before a woman on the line said "sir, we have drive through orders, you can either wait or use the kiosk." I dont have a problem with what she said, but the way she said it and the expression on her face expressed annoyance. I've worked hard jobs before and I can relate, but you have to cope with your frustrations better if you're going to work in the customer service industry. The next time I went to this location, was 10:30am, they straight up told me "sorry, we don't do breakfast"... Like what? Aren't there company policies about that kinda thing? I'm seeing more and more fast food places with mostly 1 star reviews.
Regional management needs to step in and put someone else in charge.
This Taco Bell, like the cathedrals of old, is the heart of my community. I have been to this taco bell at all hours of the day, and no matter what time it is, the employees are consistently awesome and friendly; being patient with our loudness and large order. Everyone in this organization deserves a raise.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ground Beef Burrito, Taco, Quesadilla, Bean Burrito, Soft Taco, Taco Supreme, Grilled Cheese Burrito, Mexican Pizza, Nachos, Doritos Cheesy Gordita Crunch
They did all the orders besides the DoorDash making me miss our window for delivery
Atmosphere: 3
Service: 1
Friendly staff and great food in person! Delivery is a different
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Quesadilla
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