Great place!! I came here for the first time in 2004 - back then it was a great experience. And today I came back - and whilst having modernized a few things and upgraded the dining area, the heart of the place remained equally great - the food. These are the best ribs I've ever had, I'm impressed once again! Also the turkey simply melts in your mouth. Thanks for this awesome experience and keep on going!
Atmosphere: 4
Food: 5
Service: 4
Janie Cedillo
Great service love the Frito pie!
Barbara H. Phipps
We went to the 19th street location.. The chopped brisket frito pie was amazing! Smoked turkey melts in your mouth! Great coleslaw too! The staff is personable and serves their customers with excellence!
Justin Beaver
Always friendly service and wonderful food.
Bailey Fuller
had a late Sunday lunch here. The frito pie was delicious and massive. Friendly service!!! we love it here.
Valerie Salazar
Natascha is Great! She was super friendly and service was fast definitely coming back. Restaurant was clean!
Atmosphere: 5
Food: 5
Service: 5
Amy Verder
Where do I begin with this.. Jessica whom says she is the store manager cursed me today when lodging a complaint over the phone after yesterday when they had cancelled a door dash order two hours after it was placed. This is sad because we love the food and today of all days it was not the day to travel to the store. Out of all the times in person or door dash this is the absolutely the only time we have been treated unkind or had a bad experience and for the supposedly manager Jessica to say THEN GET my butt in a car and drive to get the order made right that was delivered absolutely incorrect and horribly done not to mention they combined all the food into one backing pan.. not sure why you would have done that but to then make the entire order a mess by adding cheese and butter and sour cream when it was told in two places not to and correctly ordered and printed and then get pissed off and then at first refuse to take the call and had a staff member keep asking me what the issue was and what did I expect them to do about it and then when I demanded to speak to manager instead of hearing her tell the girl what to say to me she answered the call angry and already out the gate rude. Then claimed there was no store manager then she claimed she was the store manager. I am just not getting todays work force and or in an market of food how you think you can treat people like this at any business but especially in the food world and trust I know the food world been a part of it from the lowest to the top in the last 35 years so spare me how anyone can think this will not harm a company in the long run. I thought long and hard about this review because I did speak to a very professional and extremely nice gentleman at the sister store down the street and he was amazing. He even offered to have his store make the food correct and he would personally deliver it to my door. Now that is going the distance for a customer and the kind of way a manager should be. So that shows me that the company as a whole does not conduct themselves like this, and not their standard of practice. I am not a Karen type that wants to see this lady fired. In todays world it is hard to find employment no matter what people claim. What I do want her to have to do is learn even take a class watch a few HR video on how to handle situations. And by the way dear Jessica today I was very sick from cancer treatment that is why I did not get my A in a car and come and get the food myself.
Ordered the Frito pie with extra spicy BBQ sauce. I love it, I always love going to eat at your location. We hold dinner parties in there sometimes. Best BBQ in Lubbock hands down.
Atmosphere: 5
Food: 5
Service: 5
Norma Kirby
Love the atmosphere. Everyone was friendly. The cashier was super nice and friendly! The food was so good and fresh. The cherry cobbler was to die for! I will continue to return!
Great food, good variety.
Love it here
Atmosphere: 5
Food: 5
Service: 5
Best Pork Belly I have had in a long time!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pulled Pork
Great place!! I came here for the first time in 2004 - back then it was a great experience. And today I came back - and whilst having modernized a few things and upgraded the dining area, the heart of the place remained equally great - the food. These are the best ribs I've ever had, I'm impressed once again! Also the turkey simply melts in your mouth. Thanks for this awesome experience and keep on going!
Atmosphere: 4
Food: 5
Service: 4
Great service love the Frito pie!
We went to the 19th street location.. The chopped brisket frito pie was amazing! Smoked turkey melts in your mouth! Great coleslaw too! The staff is personable and serves their customers with excellence!
Always friendly service and wonderful food.
had a late Sunday lunch here. The frito pie was delicious and massive. Friendly service!!! we love it here.
Natascha is Great! She was super friendly and service was fast definitely coming back. Restaurant was clean!
Atmosphere: 5
Food: 5
Service: 5
Where do I begin with this.. Jessica whom says she is the store manager cursed me today when lodging a complaint over the phone after yesterday when they had cancelled a door dash order two hours after it was placed. This is sad because we love the food and today of all days it was not the day to travel to the store. Out of all the times in person or door dash this is the absolutely the only time we have been treated unkind or had a bad experience and for the supposedly manager Jessica to say THEN GET my butt in a car and drive to get the order made right that was delivered absolutely incorrect and horribly done not to mention they combined all the food into one backing pan.. not sure why you would have done that but to then make the entire order a mess by adding cheese and butter and sour cream when it was told in two places not to and correctly ordered and printed and then get pissed off and then at first refuse to take the call and had a staff member keep asking me what the issue was and what did I expect them to do about it and then when I demanded to speak to manager instead of hearing her tell the girl what to say to me she answered the call angry and already out the gate rude. Then claimed there was no store manager then she claimed she was the store manager. I am just not getting todays work force and or in an market of food how you think you can treat people like this at any business but especially in the food world and trust I know the food world been a part of it from the lowest to the top in the last 35 years so spare me how anyone can think this will not harm a company in the long run.
I thought long and hard about this review because I did speak to a very professional and extremely nice gentleman at the sister store down the street and he was amazing. He even offered to have his store make the food correct and he would personally deliver it to my door. Now that is going the distance for a customer and the kind of way a manager should be. So that shows me that the company as a whole does not conduct themselves like this, and not their standard of practice.
I am not a Karen type that wants to see this lady fired. In todays world it is hard to find employment no matter what people claim. What I do want her to have to do is learn even take a class watch a few HR video on how to handle situations.
And by the way dear Jessica today I was very sick from cancer treatment that is why I did not get my A in a car and come and get the food myself.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Ordered the Frito pie with extra spicy BBQ sauce. I love it, I always love going to eat at your location. We hold dinner parties in there sometimes. Best BBQ in Lubbock hands down.
Atmosphere: 5
Food: 5
Service: 5
Love the atmosphere. Everyone was friendly. The cashier was super nice and friendly! The food was so good and fresh. The cherry cobbler was to die for! I will continue to return!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Salad, Sliced Brisket
Consistently good. Quiet dining room.
Parking: Easy handicap access
Wheelchair accessibility: Good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cherry Cobbler, Baked Potato, Sliced Brisket
It was good.
Atmosphere: 4
Food: 5
Service: 4
Great place to eat some wonderful bbq.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Potato, Sandwich, Sausage
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