Burger King

4202 82nd St, Lubbock
(806) 300-0201

Recent Reviews

Lisa Huffman

Guy at the window was nice but waited in line 15 minutes and there were only 2 cars in line. Food is not like it used to be back in the day. Quality is extremely low!!

Atmosphere: 1

Food: 1

Service: 1

MATTHEW PRICE

Always friendly staff and great tasting food as well every time I dine in.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Onion Rings, Whopper, French Fries

C Smith

Food was awesome it was the young lady first day and she was super sweet and the food came out hot i give all 10

Atmosphere: 5

Food: 5

Service: 5

K4N3 -.

Order was wrong, and they tried to charge my card more than once... I'm not sure what going on with the drive-thru but they didn't get the order right there were no napkins provided.. they took over 20 mins with me at the window to get the order.. and the fries were trash.....what are we saving money on fries ?? ? do better

Atmosphere: 1

Food: 1

Service: 1

Maggie McGuire

Says open till midnight - went at 9:45pm and was closed

Ivana Garza

This Burger King location is usually decent but today it is the absolute worst. They can't get their orders right. Had to wait in line forever and there weren't that many cars and all three of our orders were wrong. The first time, they completely gave us someone else's order. We went back and the second time they still didn't get the order right and we had to wait even though they said it was ready. Apparently they had given the "corrected" order to someone else. Came back a third time and they asked if we just wanted our money back. No, I'm still hungry! Give me what we ordered! Waited over half an hour to get three burgers and one of the burgers was still not totally correct, but it was not worth it to go back anymore. Never coming back to this particular location.

Easton Ford

We went a couple days ago and waited 45 minutes for our food. When we went up there to ask they gave us a bag of food… none of it was right and covered in onions. Husband went to ask for money back and when we got to the car they shorted him 13 dollars. We will never go back to this location. One man was trying his hardest but the female I think was honestly high. A lot of people were mad which was understandable.

Atmosphere: 1

Food: 1

Service: 1

M Hardwick

I order on the app all the time. Had 3 burgers and a fry. Waited forever till I realized everyone else was getting their orders before me when they came in way after. Asked the "manager" when the mobile order for me would be ready... she said im not sure??? 30 min later I finally got my bag. ? Get it together or shut down if staffing is the issue.

Atmosphere: 3

Food: 2

Service: 2

S Narro

Keisha should not work at customer service. She was upset about an order in which she forgot to get fries for a person in line in front of my husband. When she got to my husband she asked him if he was helped, husband said no and she asked again, he said it louder. Keisha then said that she doesn’t need the attitude and told him to leave. She put in her two weeks notice. Thank goodness. Not everybody can handle customer service.

Atmosphere: 1

Food: 1

Service: 1

teri rosson

Used the app to order, paid and got a confirmation of order. Went to pick up and store was closed due to no staff. One star was generous. Very poor management!

Atmosphere: 1

Food: 1

Service: 1

michael shaver

Dirty tables, only 2 employees on duty, took 20 min too get my food, while sitting in store and the customer behind me ordered 5 or 10 min after me got their food first... will not return, do not waste your time! Buyer beware!

Atmosphere: 1

Food: 1

Service: 2

Cornelius Cleaver

Please don't come if you won't fast food, had been waiting 30 minutes for my order!

Atmosphere: 1

Food: 1

Service: 1

Gabriel Cavazos

Hands down the best one in town. Quick on the orders. Food was actually cooked. Restroom and lobby was clean. Employees were actually nice.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Texas Double Whopper, Whopper

Eva Sistos

Bad service always have to drive through backed up and have us wait for at least 15 to 20 minutes to order until they get back on the

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Whopper

Zhdz H

No one at counter to take order when we got there. Took about 5 minutes for someone to take our order. Food was pretty good no issues there. Dining room and restrooms needed to be cleaned.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Whopper

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