Pulled up today excited about getting a burger just to see the only BurgerFi in Texas has closed. Really sad to see because they had good atmosphere and even better food! Solid 8.5 on the burger
Atmosphere: 5
Food: 5
Service: 5
Shayla Washington
Burgers were definitely great. This last time I went the loaded fries were not as good. Customer service and atmosphere was
Atmosphere: 5
Food: 4
Service: 5
Debby Damrell
Waited quite a while at the register to be waited on while 4 people talked and laughed in the kitchen. Lady finally came out and acted like she was doing us a favor by waiting us. Very unprofessional! We just
Atmosphere: 1
Service: 1
Andrew Carrizales
Always a good choice for a burger, patties are good buns are very nice, fries are also good when hot. Inside is small and they are not particularly fast so sometimes can get pretty bust but that's the trade you make for a good burger vs a fast burger.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Hamburger
Jade Cude
One of the freshest and best burgers in town, I always love eating here, but the main reason why I’m leaving this review is because Jeanette always gives such amazing service! Freaking love her! :)
Atmosphere: 5
Food: 5
Service: 5
Thomas Sexton
Walked in and ordered hotdogs for the kids and the cashier looked like she was lost and confused when I placed my order. There was no one in the entire restaurant but her too. She said we have hot dogs but “she” took them off the menu. That was it. No other response. This place used to be good but I’ll never go back.
Atmosphere: 3
Food: 1
Service: 1
Angela Shaw
Food was amazing and service was great. The staff was helpful with selection of food. We will be back because food and staff were great.
Wheelchair accessibility: Lots of room for wheelchairs
Dietary restrictions: They have lots of vegetarian options
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Burger and Fries
Robin Dickey
I'm no burger fanatic- it takes a pretty phenomenal burger to prompt me to go to the trouble of rating a burger joint, but this place definitely deserves it!!! Their burgers are fantastic!!!!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: The CEO
Heather Polk
Friendly staff. My burger and onion rings were perfect. During lunch on a weekday got in and outta there quick. Oh yeah the A.C works great and the place was so clean.
Derek Morgan
Food quality had declined a lot in the last few months. Burger buns now appear to come straight from any grocery store, and you can see where they were ripped off one another. While the burger is still good, I am now unsure of Vegan burger as bun as I can't confirm it doesn't just come from Walmart. I would reconsider getting food here until management gets it together.
We just found this place and decided to check it out. Immediately we were greeted by everyone, even in the back, giving it a real home feeling. Jacqueline was very helpful and made the experience very pleasant and fun! They treat you like family from the very first time. The burgers are amazing and the prices can’t be beat! Gotta try the custard. We will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Matthew Grose
Such a nice place to get a great burger and some wonderful service Jacqueline was amazing and very high energy making us feel right at home. Give the whole team that worked tonight a raise. Everyone even the cooks were so very friendly! Best custard and burgers in Lubbock. Way better than any other little burger chain!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
SpikeWideman
Tuesday special was excellent and the fries were great too. Just a great place to eat!!! Service was great and our Oder was quickly filled and brought to our table. I will be back!!
Sam Horn
The staff are outstanding!The range of options is impressive, including vegetarian options and the portions of fries are enormous!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beyond Meat Burger, Garlic Aioli, Burgerfi Cheeseburger, Side of Fries
AC
My husband and I ate at BurgerFi last night. It is one of our favorite date night spots! Food is always fresh and delicious, but the customer service is what keeps us coming back. The employees are some of the best we’ve encountered in Lubbock! They treat you like family and always make you feel welcomed. We will definitely be back.
Pulled up today excited about getting a burger just to see the only BurgerFi in Texas has closed. Really sad to see because they had good atmosphere and even better food! Solid 8.5 on the burger
Atmosphere: 5
Food: 5
Service: 5
Burgers were definitely great. This last time I went the loaded fries were not as good. Customer service and atmosphere was
Atmosphere: 5
Food: 4
Service: 5
Waited quite a while at the register to be waited on while 4 people talked and laughed in the kitchen. Lady finally came out and acted like she was doing us a favor by waiting us. Very unprofessional! We just
Atmosphere: 1
Service: 1
Always a good choice for a burger, patties are good buns are very nice, fries are also good when hot. Inside is small and they are not particularly fast so sometimes can get pretty bust but that's the trade you make for a good burger vs a fast burger.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Hamburger
One of the freshest and best burgers in town, I always love eating here, but the main reason why I’m leaving this review is because Jeanette always gives such amazing service! Freaking love her! :)
Atmosphere: 5
Food: 5
Service: 5
Walked in and ordered hotdogs for the kids and the cashier looked like she was lost and confused when I placed my order. There was no one in the entire restaurant but her too. She said we have hot dogs but “she” took them off the menu. That was it. No other response. This place used to be good but I’ll never go back.
Atmosphere: 3
Food: 1
Service: 1
Food was amazing and service was great. The staff was helpful with selection of food. We will be back because food and staff were great.
Wheelchair accessibility: Lots of room for wheelchairs
Dietary restrictions: They have lots of vegetarian options
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Burger and Fries
I'm no burger fanatic- it takes a pretty phenomenal burger to prompt me to go to the trouble of rating a burger joint, but this place definitely deserves it!!! Their burgers are fantastic!!!!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: The CEO
Friendly staff. My burger and onion rings were perfect. During lunch on a weekday got in and outta there quick. Oh yeah the A.C works great and the place was so clean.
Food quality had declined a lot in the last few months. Burger buns now appear to come straight from any grocery store, and you can see where they were ripped off one another. While the burger is still good, I am now unsure of Vegan burger as bun as I can't confirm it doesn't just come from Walmart. I would reconsider getting food here until management gets it together.
Food: 3
Service: 2
Restaurantji Recommends
We just found this place and decided to check it out. Immediately we were greeted by everyone, even in the back, giving it a real home feeling. Jacqueline was very helpful and made the experience very pleasant and fun! They treat you like family from the very first time. The burgers are amazing and the prices can’t be beat! Gotta try the custard. We will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Such a nice place to get a great burger and some wonderful service Jacqueline was amazing and very high energy making us feel right at home. Give the whole team that worked tonight a raise. Everyone even the cooks were so very friendly! Best custard and burgers in Lubbock. Way better than any other little burger chain!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Tuesday special was excellent and the fries were great too. Just a great place to eat!!! Service was great and our Oder was quickly filled and brought to our table. I will be back!!
The staff are outstanding!The range of options is impressive, including vegetarian options and the portions of fries are enormous!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beyond Meat Burger, Garlic Aioli, Burgerfi Cheeseburger, Side of Fries
My husband and I ate at BurgerFi last night. It is one of our favorite date night spots! Food is always fresh and delicious, but the customer service is what keeps us coming back. The employees are some of the best we’ve encountered in Lubbock! They treat you like family and always make you feel welcomed. We will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
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