Cheddar's Scratch Kitchen

4009 S Loop 289, Lubbock
(806) 791-1213

Recent Reviews

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Brittany Bates

The Monte Cristo was pleasantly yummy! Never had one before! So was the broccoli casserole.
Service was amazing, our waitress was tentative and well mannered. Unfortunately we didn’t get her name bc we were supposed to be doing take out but apparently forgot to press ADD on one of our meals so ended up eating there to order that meal and eat our Togo while hot! She was the Togo girl!

Kid-friendliness: They’ve got Shirley temples…. My daughter was happy!

Atmosphere: 4

Food: 4

Service: 5

Valarie Sanchez

Went to go have lunch with family and it was nasty. I ordered the chicken pot pie with house salad. It tasted like oil oil and had way too many peas. I mean there were 3/4 of the pie full of peas. There were 4 chunks of chicken if that. The salad was decent. Probably won't be eating here for a long time.

Atmosphere: 3

Food: 1

Service: 3

Pamela Thompson

I usually love the food at Cheddar's but this was completely lackluster. The steak was obviously assembled with meat glue and was tough, stringy and left my mouth feeling greasy. The rice which usually delicious was bland and lacked the seasoning that makes it great. But, the painkiller was as good as at any location I've been to, and the service was great.

Atmosphere: 4

Food: 3

Service: 5

Recommended dishes: Honey Butter Croissants, Spinach Dip

A Ruiz

The food was just ok, but The service was NOT! My server never brought us our free croissants and this is one of my favorites. She also left our drinks empty for long periods at a time. I had to get her attention each time. A larger group came in and she attended to them and pretty much forgot about our table. Not sure if I will be going back……

Atmosphere: 3

Food: 3

Service: 1

Mecale Newsom

Unfortunately the burger we ordered was undercooked and my husband had a pretty bad night afterwards. The waiter and the staff were quick to try to resolve the issue and ended up taking off the bill. Was disappointed very much so by the food this time around but impressed by the management and the staffs willingness to make it right which was very much appreciated. All in all getting sick by food still isn’t something to play around with. This made us sad. Used to be one of our favorite places

Atmosphere: 5

Food: 1

Service: 5

Sylvia Juarez

We had a large group and we were seated within 15-20 minutes. Our server was great!

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Bourbon Glazed Salmon, Honey Butter Croissants, Mashed Potatoes

Jason Hurt

Worst chicken fried steak and horrible service

Atmosphere: 2

Food: 2

Service: 2

Arlie Upshaw

We use to love this location. We stopped coming years ago after 2 separate instances of food poisoning and undercooked food. Today we decided to give it another try hoping things had improved. To our disappointment the food was still undercooked. Unbelievable. It’s like they’re just BARELY bringing the food to a safe temp or they stop cooking it before it reaches temp hoping it will reach temp as it rest. I don’t know. But my medium well steak was rare. The spinach dip was tough and room temp (undercooked) the chicken fried steak was barely golden brown and pink inside and soft/mushy batter, my sisters grilled chicken wasn’t pink, but still slimey, just above done. The staff was friendly and our meal was comped. But we will never return the kitchen needs to be assessed properly

Atmosphere: 5

Food: 1

Service: 4

Carol Larez

Staff hanging around by the kitchen outside the door foul language. Frankly, I was disappointed.

Atmosphere: 2

Food: 3

Service: 3

Kevin Mallery

Roach infested

zac g

roaches

Atmosphere: 1

Malisa Akin

ROACHES TONIGHT!!!! told the waitress and she didn't seem to care. Said she would tell the manager but no one came. One was crawling on my cousins shoulder and then babies crawling on the ground. Absolutely disgusting!!! Apparently they knew they had a problem or just didn't care not sure which one!!!!

Atmosphere: 1

Food: 1

Service: 1

Nell Bednarz

I rely on Cheddar's Scratch Kitchen for gluten-free options when traveling to various cities in Texas. The food is consistently good, and the staff understands the need for careful preparation to help patrons with food sensitivity. I always red flag for a glove change and use their gluten-free menu. As I age, I find it a rather dark atmosphere, so I carry a flashlight app on my cellphone to see menus or the aisle for walking.

Dietary restrictions: They have worked with me for my Celiac Disease and sensitivity to eggs, soy, peanuts, and other foods.

Parking: Located among strips of restaurants usually. Peak times, it may be hard to find parking.

Kid-friendliness: The grandchildren trust the food here and love to dine at Cheddar's.

Wheelchair accessibility: I recall seeing ramps.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Grilled Salmon, Fall-Off-The-Plate Baby Back Ribs

Jennifer Warren

We have had wonderful food and service on many occasions.

Atmosphere: 5

Food: 5

Service: 5

Matt

I don't think I've had anything off the menu that wasn't delicious. Pretty hard to go wrong here.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Honey Butter Croissants

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