Chicken Express

6720 82nd St # B-1, Lubbock
(806) 771-5226

Recent Reviews

Alva L Smith

My chicken and fries were over cooked. I was not impressed with the fish meals on the menu. A 3 piece is the biggest they offer?!?!

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Chicken Fingers and Fries, Gravy, Corn Nuggets, 6 Livers or 9 Gizzards

Iesha Sims

Would not recommend at all. The last couple of times I’ve gone to this location the chicken was not cooked long enough and it was cold. I had to put them in the air fryer for my family to even eat them! Either the batter was mushy or falling off the chicken. Also gave us burnt fries.

Atmosphere: 2

Food: 1

Service: 2

Dizzy Marie

Crazy crazy hours of wait, don't bother thinking ordering ahead will save you time.. nope you can dash,call in etc. None matters when they go to pickup they are I'm line like everyone else. Doors locked no one cares when you call and let them know your in line for pickup. So just know your dasher, or whatever dropoff service used is still having to wait the hours long for pickup

Atmosphere: 1

Food: 2

Service: 1

Sandy Sanders

There was no line an it took over 30 minutes to get our food.

Atmosphere: 3

Food: 2

Service: 1

Scott Cochran

Drive through we order a 16 peace meal got home and only had 10 peace’s and was not fresh tasted like maybe from lunch better ways to spend 60.00 won’t be

Food: 1

Lacy T.

Garbage, old chewy weird chicken. Expect to wait in line for 30 min plus and spend around $15-20 a person, just to have to pick around chicken strips to find a few decent, edible parts. The workers are always rude too, make you feel like you're an inconvenience just for asking for seasoning packets or a straw. And getting through your order is a whole other story, you got the "what else?" Interruption after every item you order before you can even finish talking. If it were the crappy attitudes and the wait time alone, I could get over it... but the fact that they charge $17 for a combo just for it to be TERRIBLE food quality is ridiculous... those prices, you should be making sure the chicken is on point... I just don't understand why the line is always so long, the sweet tea is good?

Ruben Gonzales

Went in and got a 7 piece chicken tenders with okra the food tasted like it was from lunch and I only got 8 pieces of okra if I am going to pay 15.99 for a meal I want my full portion. I called the manager to see if she'd make it right which she tried but I had to come in today. I asked if I could tomorrow and she said no it had to be today since I am already home you should bring it to me that's was there mistake not mine. The drive thru lady was rude that whole place needs to clean house I won't go back. Until they get new employees I've always had problems with just this location I am just tired of there service.

Atmosphere: 4

Food: 2

Service: 1

Recommended dishes: Chicken Fingers and Fries

Leah Ruthardt

The employees here are exceptionally nice and everything is always extremely fresh!

Atmosphere: 5

Food: 5

Service: 5

Nk Rivers

Weird place. Not very courteous at all. Asked for a few more napkins in the drive thru and they kind of gave me an attitude. Decided to just leave. It felt like I was bothering the two big girls behind the counter the entire time. Zero other customers when I was there. Nice building, food was soggy.

Atmosphere: 2

Food: 3

Service: 2

Daniel Nichols

Didn’t know how to read an order from Uber on their tablets. Completely got the order wrong. Not much help or customer service.

Atmosphere: 1

Food: 1

Service: 1

Michelle Decker

Oh it’s 1004 I got there at 9:33. I just got home. I asked for a number five with livers and another number five of gizzards. I waited all that time for them to drop it for them to get my order wrong. Wow this is crazy And I tried to

Atmosphere: 2

Food: 1

Service: 5

Bill Kitchens

Went to get some chicken and the girl at the front counter was rude, condescending, and disrespectful. Walked out and we won't be back.

Atmosphere: 3

Food: 4

Service: 1

Tyler G.

If I could give zero stars I would. Service is beyond slow. Left after waiting in line for 15 minutes. Food sitting under heat lamps while workers do anything besides serve customers. Horrible. Will never return to this location.

Jason Goble

Great clean place, friendly staff, FRESH HOT food. A+

Atmosphere: 5

Food: 5

Service: 5

alex leamon

Don’t eat here. The staff will steal your money, I ordered a 4 piece tender meal and when I got home I found only one tender in the box.

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