Menu modifications were met with ease, adding my requests without issue. Portion size is a lot, easily split a meal and was full. Good flavor.
Food: 4
Service: 5
Anna Cox
As soon as we walked in the atmosphere was wonder and clean. With my 1 year old they were understanding and made her smile and laugh. The food was fresh and tasty. Highchair were clean too. I will come back with family love this restaurant and location.
Atmosphere: 5
Food: 5
Service: 5
ricky eade
I had the Club sandwich. Bread was fresh. Sandwich had plenty of meat. Breadsticks were great. Overall an excellent lunch.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Baked Spaghetti
Lynn Claudio
Great place to eat!
Atmosphere: 5
Food: 4
Service: 4
Madison White
I love fazzoli's and the workers are always kind but the AI order taking makes me want to KILL MYSELF. My order can only be messed up so many times and it talks so slow and it just feels so unnecessary
Atmosphere: 1
Food: 5
Service: 1
patricia Johnson
I drove 6 hrs from San Antonio for an unexpected family emergency, & this is the 1st place I came to as soon as I got to town. I tell you from the time I first placed my order at the drive thru, until I actually got my order was horrendous!! The wait time was ridiculous, plus the non customer service was felt thru the entire ordeal... the entire staff is unfocused, unless it's social media on their phones, & the food was extremely cold, & poorly put together. As someone who grew up in this town, & moved to a town where this is establishment is not even close to me anymore.... I'm highly disappointed in how this establishment had turned out. I will never again recommend anyone to go here in the future.
Atmosphere: 2
Food: 3
Service: 1
playermd4 “Katrina love”
Very disappointed with my order today. The lasagna, bottom layer of pasta was so hard I couldn't cut with knife.. I ordered and paid for medium marinara sauce that I did not receive. The breadsticks were hard. This was a carry out order and 52.00 . I will contact manager.
zay
Paula was amazing! Great customer service and helped us order the most delicious food on the menu. Will definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
Debbie S
The cashier was very quick and personable. I was most impressed with Aaliyah. She was always working, cleaning tables, or mopping restocking. Fazoli’s needs more like her.
Atmosphere: 5
Food: 4
Service: 5
Man Male
A lovely establishment, I get my lunch here all the time. And they are always extremely kind, even to the point of knowing my order before I walk in lol. Love this place, and of course a thank you to Rosa, Paula, and Christy who are incredible workers.
The employees were great as always, the food was great as always, the speed was great as always, the cleanliness was great as always…..but what made it EXCEPTIONAL was the manager, Luke! Whoever hired this man to be a manager, pat yourself on the back! My son was in a tennis tournament that lasted all day and in between matches, we had a long wait and decided to go eat at his favorite restaurant, Fazolis. Well, after the meal was done we left and in less than five minutes my kid said we had to turn back because he left his retainer on a napkin on the table! Turned around and went in and of course the excellent staff had the table cleared off so I asked the manager, Luke, if I could dig through the trash for a retainer. He said he would take the garbage in the back and sift thorough it and said he knew exactly what he was looking for as this has happened before. This dude sifted through the trash, found the retainers and even cleaned them off for us! Definition of exceptional all the way!!!
Atmosphere: 5
Food: 5
Service: 5
Kristen Lewis
Clean tables, friendly service.
Atmosphere: 5
Food: 5
Service: 5
Brittany Delk
Always a great experience coming here. We bring a bus load of athletes all the time and the food is great and super fast. “Mr Eastwood (El Paso) always takes care of us. Love it.
Atmosphere: 5
Food: 5
Service: 5
Eric Rueda
Great customer service. Luke M was great!
Atmosphere: 5
Food: 5
Service: 5
Tammie White
Nice person who checked us out. Food was good. Decent clean restaurant. But women's restaurant smelled like they had sewer problems, awful.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Baked Ziti with Bread Sticks and a Salad Tea, Baked Ziti
Menu modifications were met with ease, adding my requests without issue. Portion size is a lot, easily split a meal and was full. Good flavor.
Food: 4
Service: 5
As soon as we walked in the atmosphere was wonder and clean. With my 1 year old they were understanding and made her smile and laugh. The food was fresh and tasty. Highchair were clean too. I will come back with family love this restaurant and location.
Atmosphere: 5
Food: 5
Service: 5
I had the Club sandwich. Bread was fresh. Sandwich had plenty of meat. Breadsticks were great. Overall an excellent lunch.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Baked Spaghetti
Great place to eat!
Atmosphere: 5
Food: 4
Service: 4
I love fazzoli's and the workers are always kind but the AI order taking makes me want to KILL MYSELF. My order can only be messed up so many times and it talks so slow and it just feels so unnecessary
Atmosphere: 1
Food: 5
Service: 1
I drove 6 hrs from San Antonio for an unexpected family emergency, & this is the 1st place I came to as soon as I got to town. I tell you from the time I first placed my order at the drive thru, until I actually got my order was horrendous!! The wait time was ridiculous, plus the non customer service was felt thru the entire ordeal... the entire staff is unfocused, unless it's social media on their phones, & the food was extremely cold, & poorly put together. As someone who grew up in this town, & moved to a town where this is establishment is not even close to me anymore.... I'm highly disappointed in how this establishment had turned out. I will never again recommend anyone to go here in the future.
Atmosphere: 2
Food: 3
Service: 1
Very disappointed with my order today.
The lasagna, bottom layer of pasta was so hard I couldn't cut with knife.. I ordered and paid for medium marinara sauce that I did not receive. The breadsticks were hard. This was a carry out order and 52.00 .
I will contact manager.
Paula was amazing! Great customer service and helped us order the most delicious food on the menu. Will definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
The cashier was very quick and personable. I was most impressed with Aaliyah. She was always working, cleaning tables, or mopping restocking. Fazoli’s needs more like her.
Atmosphere: 5
Food: 4
Service: 5
A lovely establishment, I get my lunch here all the time. And they are always extremely kind, even to the point of knowing my order before I walk in lol. Love this place, and of course a thank you to Rosa, Paula, and Christy who are incredible workers.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
EXCEPTIONAL!!!!
The employees were great as always, the food was great as always, the speed was great as always, the cleanliness was great as always…..but what made it EXCEPTIONAL was the manager, Luke! Whoever hired this man to be a manager, pat yourself on the back! My son was in a tennis tournament that lasted all day and in between matches, we had a long wait and decided to go eat at his favorite restaurant, Fazolis. Well, after the meal was done we left and in less than five minutes my kid said we had to turn back because he left his retainer on a napkin on the table! Turned around and went in and of course the excellent staff had the table cleared off so I asked the manager, Luke, if I could dig through the trash for a retainer. He said he would take the garbage in the back and sift thorough it and said he knew exactly what he was looking for as this has happened before. This dude sifted through the trash, found the retainers and even cleaned them off for us! Definition of exceptional all the way!!!
Atmosphere: 5
Food: 5
Service: 5
Clean tables, friendly service.
Atmosphere: 5
Food: 5
Service: 5
Always a great experience coming here. We bring a bus load of athletes all the time and the food is great and super fast. “Mr Eastwood (El Paso) always takes care of us. Love it.
Atmosphere: 5
Food: 5
Service: 5
Great customer service. Luke M was great!
Atmosphere: 5
Food: 5
Service: 5
Nice person who checked us out.
Food was good.
Decent clean restaurant.
But women's restaurant smelled like they had sewer problems, awful.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Baked Ziti with Bread Sticks and a Salad Tea, Baked Ziti
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