Italian Garden

Green Building, 1215 Avenue J #102, Lubbock
(806) 771-2212

Recent Reviews

Sort by
Roger Beikmann

Food was good. Service was ok. Atmosphere is general but good. I think they need to look at vent hoods or ventlation...did get a little smoky in there.

Atmosphere: 3

Food: 3

Service: 4

Anthony Welsh

It was a great relaxing atmosphere

Atmosphere: 4

Food: 4

Service: 4

beau wright

My wife and her friend visited Italian Garden today during lunchtime. They each ordered a salad and a pasta dish. Everything seemed fine while they were eating, but immediately after finishing their meal, things took a serious turn.

Before even leaving the parking lot, my wife had to open the car door and threw up violently and without warning. Moments later, her friend also became extremely sick and threw up as well. This all happened within minutes of leaving the restaurant with no other food or drinks consumed beforehand.

Her friend went back inside to inform the staff about what happened, not to argue but simply to make them aware in case something was wrong with the food. Instead of showing any concern, the staff dismissed the situation and refused to even consider that it might have been related to their meal. They said it was a coincidence even though both customers became violently ill at the same time right after eating the same items.

We understand restaurants do not want to admit fault but completely disregarding a legitimate concern especially when multiple people got sick immediately after eating is unacceptable. Even some basic empathy or willingness to check the kitchen would have gone a long way.

This experience was alarming and based on how the situation was handled we will not be returning.

Atmosphere: 1

Food: 1

Service: 1

Jay

I like this place, it's a nice little Italian restaurant

Atmosphere: 4

Food: 4

Service: 4

Marc Antoniello

Good food, friendly staff, good service

Atmosphere: 4

Food: 4

Service: 4

Chris Cox

Amazing!

Atmosphere: 5

Food: 5

Service: 5

Keila Mungia

Food was amazing, service was 100%. They were so nice and friendly 👍🏼

Atmosphere: 5

Food: 5

Service: 5

Sherry Clark

Went there for a large group party, out ables were set up and ready for us. The staff was patient and and gave great customer service. Had the chicken alfredo, it was very flavorful and fresh. My only regret was that I left my left over box.

Atmosphere: 5

Food: 5

Service: 5

Amber Reynolds

The server was super knowledgeable and fun. The chicken piccata was amazing! The chicken was juicy and the sauce was creamy.

Atmosphere: 5

Food: 5

Service: 5

Christi Vickers

We loved this place so much we ate here twice in one weekend!

Atmosphere: 5

Food: 5

Service: 5

Anissa C

very delicious foods and options to choose from

Atmosphere: 5

Food: 5

Service: 4

Amadeus Ramirez

Great pasta! I loved the chicken Alla casa and lobster ravioli!

Atmosphere: 3

Food: 5

Service: 3

gaby aranda

We did not have a good experience. We called and made a reservation for 7. It seemed pretty busy when we got in but didn’t think much about it. We got sat right away and they brought out some waters for us. My problem is when we ordered our food it took exactly an hour for 3 chicken fettuccine and a lasagna. We sat there and no one communicated anything. Almost 40 minutes we asked about our food and our waitress just seemed annoyed that we asked. When the food was brought out 2 of our chickens fettuccine seemed like they were sitting under the heat lamp for a while. The other 2 came out steaming hot. Multiple people that arrived after us received their food and we were still waiting. We really wanted to like this place but we did not get great customer service.

Atmosphere: 5

Food: 2

Service: 2

Gary Owens

My wife and I came in tonight for a relaxing evening . Love this place, great food and atmosphere. Our server Tye was excellent and very attentive. We will be coming back as a regular thing!

Atmosphere: 5

Food: 5

Service: 5

BJ Craig

The rolls were amazing. My salad was very fresh. The service were really awesome. I did not care for the food and neither did my partner but I will add that 2 of the members of my party really liked it. And others must as well because it was hoppin the Friday I went. This place is also BYOB which is very cool.

Atmosphere: 5

Food: 3

Service: 5

Loading...