Lubbock Hibachi Express

4409 114th St #200, Lubbock
(806) 701-3472

Recent Reviews

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Pappy

Not impressed

Atmosphere: 2

Food: 1

Service: 3

Recommended dishes: Hibachi Steak and Hibachi Chicken

TG JR

Placed an order, failed to mention noodles instead of rice. When I called to verify, the lady that answered was rude, you could feel the disgust coming through my phone from her taking my call and asking questions about my order. The food was ok, but the phone service was absolutely disappointing. Just another example of people working at a job that they don't like and it bleeds over to the paying public..

Atmosphere: 1

Food: 5

Service: 1

Michelle Mireles

I order food I ask for sriracha the lady only gave one. I ask for more the lady with piercings said one per table. The small container wasn’t even full. I do understand one per person but one per table is bs! Also went in with a baby there is no changing table in the women’s restroom.

Atmosphere: 1

Food: 3

Service: 1

3 T Digital Designs ZX

Little Latino lady with glasses at the register is way beyond rude. I wouldn't suggest this place bevause she clearly lacks customer service.

Service: 1

Jj Quez

Customer service is rude, even some of the cooks. Will gladly go elsewhere! ✌️ ps... great service, will have great food, plus you will keep getting business!

Atmosphere: 1

Food: 2

Service: 1

Damion Miller

This our go-to Asian restaurant. The staff are friendly and service is good. They deliver via Doordash. My favorite is the Hibachi Combo.

Atmosphere: 5

Food: 5

Service: 5

Gigi Garciakkn

I'm not from lubbock but have tasted excellent hibachi and this place was actually terrible!!! Flavorless and the steamed rice tasted and smelled off. Never again

Atmosphere: 1

Food: 1

Service: 1

Jesus Cortez

Food was good, large portions had plenty of leftovers to take home. Service was good when we said it was our first there and they explained their dishes. Would order here again in the future.

Atmosphere: 3

Food: 4

Service: 4

Derossany Manuel

The portions are massive and the food taste great.

Atmosphere: 5

Food: 5

Service: 5

Robert Gilley

Food was ok I had orange chicken it was very hard to chew the chicken was mainly over cooked and dry. The rice was very good and the crab wonton was very good. I won't eat there again but we did try it. Excellent staff very friendly.

Atmosphere: 4

Food: 3

Service: 5

Katie Williams

Highly quality food at an affordable price. Always come here rather than those overpriced places. My favorite in Lubbock.

Atmosphere: 5

Food: 5

Service: 5

Louie Val

Foods always good. Jake at the front counter has great customer service skills. He helped me out.

Atmosphere: 4

Food: 4

Service: 4

Alma Rico

The food is ok. But customers service is soo horrible, this cashier woman want you to give a tips for give it to you from the counter to your hands tips. And if you don’t give any tips they mad and angry, they have his own salary ready,any restaurant you go this people want you to give any tips fir what, they not even waiter or cooks,

Kevin

Spent over $30 on sushi rolls and edamame and messed up my entire order 30 min before closing. I called the manager the next day and she expected me to bring my whole entire order up there or she cannot give me a refund and I live over 30 minutes away. I told her I have a picture of the whole entire order and she still cannot give me a refund unless I bring the entire whole order back. I’ve spent hundreds of dollars in this place and I’ll never come back.

Atmosphere: 1

Food: 1

Service: 1

Sienna

I ordered salmon with noodles thru door dash and requested Lemon both with restaurant and dasher I didn’t get lemon dasher he asked and was told they don’t have any…. What? I get the food and the taste is so bland. Made me feel like this is what people with Covid tasted their food absolutely no flavor definitely NEVER AGAIN-go elsewhere trust

Food: 1

Service: 1

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