Order large pizza and was given the wrong pizza asked for stuffed crust. Did not get what we ordered. Pizza size was more of a medium size without stuffed crust. Then the manager tried to straighten it out. Then it got worst seems he was just as confused. The girl who took the order lied and didn’t admit her mistake. Then offered to give 50 % off but I have to pay for it all over again. Wait what?! No thank you.
Food: 1
Service: 1
Caleb Bender
Got chicken Alfredo, a calzone, breadsticks and cinnamon sticks. Stuff we’ve got at other pizza huts hundreds of times before. Definitely wouldn’t recommend, goto one across town or got to dominos or Marcos. Prices might be higher but at least you’ll eat your food.
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Cinnamon Sticks
Charles Yoes
Kid-friendliness: Just Friendliness by all made me feel wanted.
Recommended dishes: Pepperoni Lovers Pizza, Cinnabon Mini Rolls
Amy Marroquin
Tried calling order in bc the pizza we order isn’t on the menu and is specific to this location, answered by an answering service with a kid screaming in the background and broken english, shouldn’t be this complicated to order a pizza ?
Food: 5
Service: 1
Tye Cervantez
Puddles of grease. Absolutely horrible. Also asked for extra pepperoni and bacon just to get no bacon at all . 10/10 don’t recommend wasting your time
Brandon Gustafson
I order here at least 2 to 3 times a week and usually great but tonight the manager was rude, not willing to correct a order customer service was horrible overall would not go back if you don't like your job don't work there.
veronica Mata
Only pizza hut in lubbock that serve the best beef taco and sub lovers pizza ??
Lovesdogsandcats
The pizza was prepared exactly as I had requested. When I went to pick it up, the employee was very friendly and professional.
Bad experience in the store. They just ignored my order because it was a reward that my little boy received from his school. Bad costumer service.
Terry M
Pizza Hut used to be my favorite but not anymore. The last 3 times I have ordered the pizza is overcooked, not enough sauce, and they will overload with toppings when I specifically asked for light toppings! This is a picture of the latest order of light jalapeños and pepperoni. I get it, most people like a lot of toppings, but some people don't! When I called to speak to the Manger Haley, she said they go by specs, whatever that means. She wanted to argue that it did have sauce and cheese, well, it might have had a little, but it was so dry it was disgusting.
Michael Haggerty
Love Pizza Hut! This is a great location. The actual delivery time is usually less than the amount of time promised, never over! The food is excellent! Delivery man is always friendly and courteous! Love the new Melts!
Peter Hernandez
This pizza hut location always has given us Great Customer service and the pizza and wings are always Delicious.I highly recommend this pizza ? hut location for some delicious ? pizza in Lubbock,Texas
Giovanna Alvear
Staff is professional, welcoming and fun. Food is amazing quality and is always hot.
Great tasting, great service, fast and efficient!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sticks, Pepperoni Lovers Pizza, Breaded Boneless Wings, Meat Lovers Pizza, Supreme Pizza
Order large pizza and was given the wrong pizza asked for stuffed crust. Did not get what we ordered. Pizza size was more of a medium size without stuffed crust. Then the manager tried to straighten it out. Then it got worst seems he was just as confused. The girl who took the order lied and didn’t admit her mistake. Then offered to give 50 % off but I have to pay for it all over again. Wait what?! No thank you.
Food: 1
Service: 1
Got chicken Alfredo, a calzone, breadsticks and cinnamon sticks. Stuff we’ve got at other pizza huts hundreds of times before. Definitely wouldn’t recommend, goto one across town or got to dominos or Marcos. Prices might be higher but at least you’ll eat your food.
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Cinnamon Sticks
Kid-friendliness: Just Friendliness by all made me feel wanted.
Recommended dishes: Pepperoni Lovers Pizza, Cinnabon Mini Rolls
Tried calling order in bc the pizza we order isn’t on the menu and is specific to this location, answered by an answering service with a kid screaming in the background and broken english, shouldn’t be this complicated to order a pizza ?
Food: 5
Service: 1
Puddles of grease. Absolutely horrible. Also asked for extra pepperoni and bacon just to get no bacon at all . 10/10 don’t recommend wasting your time
I order here at least 2 to 3 times a week and usually great but tonight the manager was rude, not willing to correct a order customer service was horrible overall would not go back if you don't like your job don't work there.
Only pizza hut in lubbock that serve the best beef taco and sub lovers pizza ??
The pizza was prepared exactly as I had requested. When I went to pick it up, the employee was very friendly and professional.
Great hot food, and fast delivery.
Restaurantji Recommends
Bad experience in the store. They just ignored my order because it was a reward that my little boy received from his school. Bad costumer service.
Pizza Hut used to be my favorite but not anymore. The last 3 times I have ordered the pizza is overcooked, not enough sauce, and they will overload with toppings when I specifically asked for light toppings! This is a picture of the latest order of light jalapeños and pepperoni. I get it, most people like a lot of toppings, but some people don't! When I called to speak to the Manger Haley, she said they go by specs, whatever that means. She wanted to argue that it did have sauce and cheese, well, it might have had a little, but it was so dry it was disgusting.
Love Pizza Hut! This is a great location. The actual delivery time is usually less than the amount of time promised, never over! The food is excellent! Delivery man is always friendly and courteous! Love the new Melts!
This pizza hut location always has given us Great Customer service and the pizza and wings are always Delicious.I highly recommend this pizza ? hut location for some delicious ? pizza in Lubbock,Texas
Staff is professional, welcoming and fun. Food is amazing quality and is always hot.