Pizza Hut
3301 98th St, Lubbock
(806) 797-0007
Recent Reviews
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This is the absolutely worst location. They always take my money and never seem to have my order in their system. Now I’m out of money and still no food.
I couldn’t get a delivery for my order
Atmosphere: 1
Food: 1
Service: 1
Always screws up deliveries. When u call and tell them they don't care and say they'll send the driver back but they never show up.
Food: 1
Service: 1
The temp of the food was very off. Food was delivered 25 mins after I was told it would be here. This is why I haven't ordered from here in a while.
Atmosphere: 1
Food: 1
Service: 1
Remove the curbside option if y’all are to ignore the phone calls and not do your job, pure laziness.
Service: 1
Food was hot and ready. Very tasty.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Cheese Sticks, Breaded Boneless Wings
I always order from this location as it is the closest to my home. The service has always been good, BUT today was a different experience. I ordered for curbside pickup, something I don't normally do. The system stated that my order would be ready in 15 minutes. I arrived and called to let them know that I was there. 30 minutes past and I had to get out of my car and go inside to get the order. Process took a total of 55 minutes. My food was inside the warmer for almost an hour and it was horrible!! Disappointed customer!!!!
Food: 1
Service: 1
Always a great place to get a good pizza. Only issue I have is tips. Please don't look at me raw or mean because I didn't leave you a tip for picking up my own pizza , I will be more than happy to leave your driver one if he delivered it. So respect my decision.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Honey BBQ, Pepperoni Pizza, Oven-Baked Cheesy Alfredo Pasta, Cinnamon Stick Icing Dipping Sauce, Big Dinner Box with Breaded Boneless Wings, Marinara Dip, Chocolate Donut Bites, Personal Pan Pizza, Pepperoni Lovers
The girl who took the order over the phone was insanely slow and went over our order multiple times. The call took way longer than necessary. My bf goes to pick up our order and it’s still wrong and missing wings even though she repeated it back to us at least twice on the phone. Instead of fixing it she just says “oh well the receipt says otherwise”……yeah…because you put the order in wrong? It’s not hard to fix.
Food: 5
Great pizza, but were short on workers when I went.
Food: 5
Service: 4
Recommended dishes: Supreme Pizza
Restaurantji Recommends
If you see young white male with plad shirt, AMAZING MAN! HAPPY FROM THE MOMENT WE WALKED IN AND OUT!
Atmosphere: 5
Food: 5
Service: 5
Absolutely excellent food and timely delivery EVERY time I order. Ordered the $12 any pizza and it was worth $22. I would have paid it. Pizza was full of the toppings and they mean extra cheese when you order extra cheese. Equally as great is it was hot when it arrived. I won’t order pizza from anyone except from this team. With customer service in the gutter in almost all other places, these guys are amazing and define great customer service. Great job 98th! Please keep it up!
Atmosphere: 5
Food: 5
Service: 5
The man at the counter showed the best customer service I have ever received or seen. He is amazing!
Food: 5
Service: 5
Order for take out was relatively quick and very good. The order was made correctly and as requested.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Cheese Sticks, Icing Dip, Breadsticks, Meat Lovers Pizza, Supreme Pizza, Pepperoni Pizza
Pizza without cheese not good! :(
Atmosphere: 5
Food: 3
Service: 5
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