Subway is a small place where they offer you sandwiches to your liking, the attention you receive is good as is the cleanliness, the prickly pear one is very delicious.
Atmosphere: 4
Food: 4
Service: 4
Mandie Lozano
Adrian did an awesome job with his customer service despite his only help was another worker who wasn't being very helpful and keep disappearing in the back he needs a raise for running the inside and drive thur
Atmosphere: 5
Food: 5
Service: 5
Jonathan Davidson
Waited for 15 minutes in drive through to find out they are all out of sidekick items. No customers were inside or in the drive through.
Food: 1
Service: 1
John Ruiz
Absolutely terrible . Everything was frozen, a pizza took 20 minutes. The kids that were working had no manners.
West Texas Auto Sales
The young girl working there evidently hasn’t been taught anything about customer service. She tried rushing me while making my sandwich. Then she forgot to toast one of my sandwiches. She then argued with me that I didn’t tell her to toast it. I definitely won’t be back there. Her attitude was enough to upset me, so I asked for a refund. She called her manager over the phone and I got my refund. This happened on Frankford location but the girl evidently works at the 19th street location. I definitely won’t be eating at either location!
Atmosphere: 1
Food: 1
Service: 1
Chris Kinman
Since the two girls that run the lunch rush started working there, the quality of service as well as the food quality has improved drastically. This is one of the best Subways in town!
Atmosphere: 5
Food: 5
Service: 5
Benjamin Frias
You got 3 hours until closing why you out of stuff? Probably because they don't want to have much left over but 3 hours before closing?!?!
Atmosphere: 1
Food: 3
Service: 1
Pat MacManus
Sandwich was good. Skimped on chicken on the
Atmosphere: 5
Food: 4
Service: 5
Jami Ramirez
So I go to subway on Frankford and I start ordering and they were out of ham, so changed my sub to a chicken teriyaki and they ran out off meat so I dident get the full portion I was supposed to and then when we were checking out they said we don't have bag so I carried out my food as is. Oh and I had asked for spinach and the girl got attitude that she had to get more and when she reached for her back up she dropped it on the floor. So I don't kn if it was the workers or if it's the manager ? who don't order right or they just dident want to do there job.
Atmosphere: 1
Service: 1
Marrissa Gregston
Ordered on the app and didn't get told till I went to pick up my food that the Flatbreads were out. When I asked to get my other footlong discounted they said without a coupon they can't give discounts. They didn't want to give me the sandwich they had already made. Worst
The lady making the sandwiches seemed to be rushing everyone to order. She also was extremely rude to an elderly lady that was ordering after me. The lady could not speak very loudly and it seemed to really irritate the worker. Also, they burned her sandwich and when she asked them to remake it they told her it was not even burnt. Terrible customer service.
Atmosphere: 1
Food: 2
Service: 1
Suzanne Koehler
The girl seemed irritated that I was there she was mumbling and I couldn’t hear her. I had to ask 3 times what she said when I asked a question. I did not get ice because the shoot where ice comes out hadn’t been cleaned in a long time. There is pink gunk inside the ice chute. Never going back there.
Atmosphere: 1
Food: 1
Service: 1
suckin balls
I swear this location in particular has the same order accuracy of McDonalds from 2000-2020 from the 5 times I’ve ordered from this location they’ve literally have gotten 1 sandwich correctly or 1 out of 10 sandwiches.Edit: it’s also evident that there is a copious amount of “shrink flation” ie the sandwich’s getting smaller and smaller as every thing else in this year. Even with that said there is little to nothing on these sandwich’s which is no other than the store managers fault to try and raise the profit margins to look good for corporate. I guarantee that if I order the same exact sandwich at Jersey Mikes then it would easily double the weight
Atmosphere: 1
Food: 1
Service: 1
Kyler Rhea
Did the price of bacon really rise so high y’all are trying to skip on it. The LAST 3 sandwiches I’ve ordered that come with bacon, HAD NO BACON. I will come in and I’m going to order my normal sandwich but x4 bacon,
Atmosphere: 1
Food: 1
Service: 1
Nick Gregston
Don't plan on getting meatballs at this joint after 8 o'clock. Once it hits 5 o'clock they ain't making anymore and have heard them say this in the store while getting the last few when they tried to sell me a footlong with 2 meatballs on it which I denied. Have also had problems with attitudes of a few of their nightcrew like others have posted in their reviews of this specific location. Would recommend going to firehouse down the road which is about the same price nowadays.
Subway is a small place where they offer you sandwiches to your liking, the attention you receive is good as is the cleanliness, the prickly pear one is very delicious.
Atmosphere: 4
Food: 4
Service: 4
Adrian did an awesome job with his customer service despite his only help was another worker who wasn't being very helpful and keep disappearing in the back he needs a raise for running the inside and drive thur
Atmosphere: 5
Food: 5
Service: 5
Waited for 15 minutes in drive through to find out they are all out of sidekick items. No customers were inside or in the drive through.
Food: 1
Service: 1
Absolutely terrible . Everything was frozen, a pizza took 20 minutes. The kids that were working had no manners.
The young girl working there evidently hasn’t been taught anything about customer service. She tried rushing me while making my sandwich. Then she forgot to toast one of my sandwiches. She then argued with me that I didn’t tell her to toast it. I definitely won’t be back there. Her attitude was enough to upset me, so I asked for a refund. She called her manager over the phone and I got my refund. This happened on Frankford location but the girl evidently works at the 19th street location. I definitely won’t be eating at either location!
Atmosphere: 1
Food: 1
Service: 1
Since the two girls that run the lunch rush started working there, the quality of service as well as the food quality has improved drastically. This is one of the best Subways in town!
Atmosphere: 5
Food: 5
Service: 5
You got 3 hours until closing why you out of stuff? Probably because they don't want to have much left over but 3 hours before closing?!?!
Atmosphere: 1
Food: 3
Service: 1
Sandwich was good. Skimped on chicken on the
Atmosphere: 5
Food: 4
Service: 5
So I go to subway on Frankford and I start ordering and they were out of ham, so changed my sub to a chicken teriyaki and they ran out off meat so I dident get the full portion I was supposed to and then when we were checking out they said we don't have bag so I carried out my food as is. Oh and I had asked for spinach and the girl got attitude that she had to get more and when she reached for her back up she dropped it on the floor. So I don't kn if it was the workers or if it's the manager ? who don't order right or they just dident want to do there job.
Atmosphere: 1
Service: 1
Ordered on the app and didn't get told till I went to pick up my food that the Flatbreads were out. When I asked to get my other footlong discounted they said without a coupon they can't give discounts. They didn't want to give me the sandwich they had already made. Worst
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The lady making the sandwiches seemed to be rushing everyone to order. She also was extremely rude to an elderly lady that was ordering after me. The lady could not speak very loudly and it seemed to really irritate the worker. Also, they burned her sandwich and when she asked them to remake it they told her it was not even burnt. Terrible customer service.
Atmosphere: 1
Food: 2
Service: 1
The girl seemed irritated that I was there she was mumbling and I couldn’t hear her. I had to ask 3 times what she said when I asked a question. I did not get ice because the shoot where ice comes out hadn’t been cleaned in a long time. There is pink gunk inside the ice chute. Never going back there.
Atmosphere: 1
Food: 1
Service: 1
I swear this location in particular has the same order accuracy of McDonalds from 2000-2020 from the 5 times I’ve ordered from this location they’ve literally have gotten 1 sandwich correctly or 1 out of 10 sandwiches.Edit: it’s also evident that there is a copious amount of “shrink flation” ie the sandwich’s getting smaller and smaller as every thing else in this year. Even with that said there is little to nothing on these sandwich’s which is no other than the store managers fault to try and raise the profit margins to look good for corporate. I guarantee that if I order the same exact sandwich at Jersey Mikes then it would easily double the weight
Atmosphere: 1
Food: 1
Service: 1
Did the price of bacon really rise so high y’all are trying to skip on it. The LAST 3 sandwiches I’ve ordered that come with bacon, HAD NO BACON. I will come in and I’m going to order my normal sandwich but x4 bacon,
Atmosphere: 1
Food: 1
Service: 1
Don't plan on getting meatballs at this joint after 8 o'clock. Once it hits 5 o'clock they ain't making anymore and have heard them say this in the store while getting the last few when they tried to sell me a footlong with 2 meatballs on it which I denied. Have also had problems with attitudes of a few of their nightcrew like others have posted in their reviews of this specific location. Would recommend going to firehouse down the road which is about the same price nowadays.
Atmosphere: 2
Food: 3
Service: 2