Schlotzsky's

4601 S Medford Dr, Lufkin
(936) 639-4900

Recent Reviews

Rebecca Flowers

Sat in the drive thru for over 30 mins. When I placed the order I did ask for the meal (not for me) and as I pulled forward the person the meal was for said she only wanted the sandwich. So when we finally reached the window I tried to get the cashier's attention ( which didn't work) to inform her I didn't want the chips and drink. When she finally comes to the window I ask her about making it the sandwich only and she informs me that it's already been processed (I haven't even handed her my card yet!) I also commented on how long the drive thru was taking and she says she's working it and the diner alone (?!) and shut the window in my face!. And my last complaint is the price! Tell me why a medium single meat sandwich, a small bag of chips, and a medium drink cost me $15?!? I was so disappointed in the whole experience (my first experience with schlotskys) I will not be revisiting.

Atmosphere: 1

Food: 4

Service: 1

Tommy Collins

Best food ever

Atmosphere: 5

Food: 5

Service: 5

Ariana Jimenez

Visited this store for dinner and was very satisfied. The food was exceptional and the service was top tier. Hard working team members and it shows through the dine in experience.

Atmosphere: 4

Food: 5

Service: 5

Sadie Skittles

I had a great meal at schlozskys on Wednesday, the manager Kassandra was extremely polite and helpful with any questions I had about the menu! The speed of service was great and one of the cooks Braden even came out to ask how I was enjoying my meal!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

Carla Orta

Went by today for their pizza special, the gentleman working were very kind and polite! The service was fast and easy!

Emanuel Espino

4/15 amazing sandwiches and the people working there were so kind and really fast…they have really brought this place to light. I will definitely be coming back

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Turkey Bacon Club

Joseph Riordan

Wow! The people were extremely nice. The food was really good. It’s been a long time since I have had a good sandwich.

Atmosphere: 5

Food: 5

Service: 5

Yuovette Nelson

The closing crew were very ...chaoticMy husband had to repeat the order three times. And when he got home we were missing the au jux. I had to scramble and make some. How3ver, everyone loved the sandwiches and soup.

Food: 4

Service: 1

Recommended dishes: The Original

Tiffany Twisted

Michelle you have the BEST CUSTOMER SERVICE! It’s shows that you really love your job!! Thanks for being so nice!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Original, Cinnamon Roll

Brelynn Burkhalter

I've never been to this location, but we came today and they were SLAMMED pack, even though the atmosphere was tense due to rude and rushed customers an employee named Michelle did her best with a smile towards every person and was truly worth waiting in line for. She is an amazing employee and deserves the best for her customer service.

Atmosphere: 5

Food: 5

Service: 5

James Kubeczka

It was an okay sandwich. Not bad, just not great.

Atmosphere: 4

Food: 2

Service: 4

Dan Garcia

Schlotzkys is awesome,there BBQ chicken pizza is delicious best pizza in this area...ps,wed is buy one get one free I love this place ❤️

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Original

Henry Smith

Second time they get my online order wrong. Order 2 sandwiches and 2 soups and only got the soups. Last time they shorted me 1 soup, so thats why I looked this time before I left. Expensive food and bad service. Done with fast food restaurants, they all are getting it wrong. When you go broke, blame yourselves for bad service.

Atmosphere: 1

Food: 4

Service: 1

Trent T.

The food here is good. The service is friendly. The restaurant is clean and maintained. My only issue is the slow drive-thru time. I was acknowledged immediately and that's good, but I was told give me a minute. 5 minutes later 4 vehicles behind me they took my order. There were 2 cars in the lot, and 1 truck in the drive-thru line. I'd have gotten food faster at What-a-Burger. Unfortunately, it's not the first time. I've had a nearly identical experience on now 3 occasions. I enjoy their food when we go, but the time it takes to get through the lines is a little ridiculous. So far, thankfully this is the only Schlotzsky's that this is the case. Been to them all over Texas.

Landin Meyer

I have no idea what it going on inside this store right now, but we have been waiting in the drive thru for over 15 minutes without a single person getting their food…. shouldve just gone literally anywhere else. Won’t be

Atmosphere: 1

Food: 3

Service: 1

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