Just had my 28th birthday here because the food took a year to come out. I understand stuff takes time, but 27 minutes for hot honey tenders? :(
Evan Aronow
Came in this location ordered $13 with the food cash for red hot they gave me one asked for Sacramento told me that they would have to charge me for it I just gave me $15 and you're going to charge me for a side I won't be coming back to Jack in the box It's probably why there's nobody ever here anymore corporate greed
Atmosphere: 2
Food: 5
Service: 2
Esperanza Navarro
So this is not the first time around that when I order in Drive Thru I feel rushed with their “anything else” after the first thing I order. The Lady that takes my order speaks more Spanish than English so I was trying to make it easier on her to say the rest of my order in Spanish. Instead of responding back in Spanish she still spoke English to me and got my order wrong. When I pulled up to the window (which I never get greeted, it’s always how much you owe) I asked her in SPANISH if she could repeat my order cause I knew it wasn’t right. When she recalled my order I had to correct her. The last thing that bothers me all the time is she just gives me food and closes the window. Like doesn’t wait to see if I need ketup, salsa, ranch, straw nothing and doesn’t even say “Have a nice night” Nothing just plain rude
Veronica Pira
Fast service always
Atmosphere: 5
Food: 5
Service: 5
Iris Ramos
They not need no star the food was nasty tacos and burger meat was cold and fries . Will never come back here
Cody D
Rachel C today May 7 2025 was absolutely friendly and courteous. Food was hot and hash brown was perfect! Thanks for the good conversation and amazing customer service!
Atmosphere: 5
Food: 5
Service: 5
virgil page
Burgers are better than most other fast food chains.
Construction Demolition and more
It Will become a tim Hortons And will have a tim Hortons coming soon sign in 5 days and this jack in the box is permanently closing on may 7th 2025
Sora HD
Never had so much difficulty in a jack n box drive thru. I always get the breakfast combo because it s good deal. This location everytime says they don't have coffee but want to up charge me to get something else. I understand at 12 o'clock they may not have fresh coffee to serve but at least let me substitute for a soda or water. If its on the menu for all day they should have coffee all day. Will not be coming back.
Chris Sides
Love the Tacos! Hot, fresh and tasty! Especially at 1 am!
I did a online order for delivery never received my food so I went to the Jack in the box to try to see what was going on. The assistant manager said that she couldn't help me and called the cops on me she literally couldn't remake or give me a refund. Worse Jack in the box to go to.
Benjamin England (Ben)
My favorite dessert on your menu has to be the hot stuffed churros!
Maggy Aviles
This is the worst sandwich I have ever had at Jack in the box! I waited for this sandwich because they said they were cooking the chicken the meat looks uncooked and taste horrible! Please don’t purchase food from here unless you want to get sick.
Robert H
Terrible customer service. I ordered tacos and chicken nuggets but there is no option through DoorDash to change the sauce from ranch to bbq. Not is there an option to add hot sauce to the tacos. I then called the restaurant to have those things added/changed and the old lady said she’d change it for me. Order arrived at my house with NO change. I then drove up to the restaurant to receive those changes. As the old lady explained she didn’t see those options changed. I spoke to you on the phone and you said you’d change it, is it that hard to do your job? Have you ever seen those options changed? Has that option been rescinded? Highly suggest you learn how your online ordering platforms work.
Lena Rose
whoever put a lil smiley face on my caramel iced coffee: first of all the drink was bomb asf and second I hope u have a lovely day 🫶
Just had my 28th birthday here because the food took a year to come out. I understand stuff takes time, but 27 minutes for hot honey tenders? :(
Came in this location ordered $13 with the food cash for red hot they gave me one asked for Sacramento told me that they would have to charge me for it I just gave me $15 and you're going to charge me for a side I won't be coming back to Jack in the box It's probably why there's nobody ever here anymore corporate greed
Atmosphere: 2
Food: 5
Service: 2
So this is not the first time around that when I order in Drive Thru I feel rushed with their “anything else” after the first thing I order.
The Lady that takes my order speaks more Spanish than English so I was trying to make it easier on her to say the rest of my order in Spanish. Instead of responding back in Spanish she still spoke English to me and got my order wrong. When I pulled up to the window (which I never get greeted, it’s always how much you owe) I asked her in SPANISH if she could repeat my order cause I knew it wasn’t right. When she recalled my order I had to correct her. The last thing that bothers me all the time is she just gives me food and closes the window. Like doesn’t wait to see if I need ketup, salsa, ranch, straw nothing and doesn’t even say “Have a nice night” Nothing just plain rude
Fast service always
Atmosphere: 5
Food: 5
Service: 5
They not need no star the food was nasty tacos and burger meat was cold and fries . Will never come back here
Rachel C today May 7 2025 was absolutely friendly and courteous. Food was hot and hash brown was perfect! Thanks for the good conversation and amazing customer service!
Atmosphere: 5
Food: 5
Service: 5
Burgers are better than most other fast food chains.
It Will become a tim Hortons And will have a tim Hortons coming soon sign in 5 days and this jack in the box is permanently closing on may 7th 2025
Never had so much difficulty in a jack n box drive thru. I always get the breakfast combo because it s good deal. This location everytime says they don't have coffee but want to up charge me to get something else. I understand at 12 o'clock they may not have fresh coffee to serve but at least let me substitute for a soda or water. If its on the menu for all day they should have coffee all day. Will not be coming back.
Love the Tacos! Hot, fresh and tasty! Especially at 1 am!
Restaurantji Recommends
I did a online order for delivery never received my food so I went to the Jack in the box to try to see what was going on. The assistant manager said that she couldn't help me and called the cops on me she literally couldn't remake or give me a refund. Worse Jack in the box to go to.
My favorite dessert on your menu has to be the hot stuffed churros!
This is the worst sandwich I have ever had at Jack in the box! I waited for this sandwich because they said they were cooking the chicken the meat looks uncooked and taste horrible! Please don’t purchase food from here unless you want to get sick.
Terrible customer service. I ordered tacos and chicken nuggets but there is no option through DoorDash to change the sauce from ranch to bbq. Not is there an option to add hot sauce to the tacos. I then called the restaurant to have those things added/changed and the old lady said she’d change it for me. Order arrived at my house with NO change. I then drove up to the restaurant to receive those changes. As the old lady explained she didn’t see those options changed. I spoke to you on the phone and you said you’d change it, is it that hard to do your job? Have you ever seen those options changed? Has that option been rescinded? Highly suggest you learn how your online ordering platforms work.
whoever put a lil smiley face on my caramel iced coffee: first of all the drink was bomb asf and second I hope u have a lovely day 🫶
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