Service was terrible. Food lacked all flavor. More thorough review on Google.
Laura Mitchell
Tonight was the first & last time we will give our money to this establishment. The reason? Customer service and secondly - the food was ok. We ordered the Margherita pizza, a Caesar salad and 10 count of wings with half flavored in Franks & the other half garlic Parmesan.
We were hungry so we ordered fast. Our food came out not too long after but this is where the disappointment begins. Our Margherita pizza lacked all flavor. It tasted like cheap can pizza sauce. I asked for dressing on the side for our salad - that on their menu shows $11, but the receipt price was $12- but even the little amount they gave us was barely enough. The franks wings were not spicy so good thing they don’t have buffalo written on their menu. The “garlic Parmesan wings were good” is what my daughter has to offer for the wings flavor.
When we were given our food, within 5 minutes, our server came back out to offer us to go boxes. We literally had food in our mouths as we answered we aren’t ready just yet. Then she proceeded to go out and gather all the balls and bring them up as if the playground was closed. Mind you, it was more than an hour before closing time.
My advice is to work on your customer service. If you do not want to deal with a playground/children -cause that’s what it seemed like-, I would not offer it. Taste your pizza sauce so it doesn’t taste like canned sauce.
Lastly, It seems as though we were being rushed out of the restaurant…if the 20% gratuity wasn’t already included, our server Jamie would have received $1.
Atmosphere: 2
Food: 2
Service: 1
Kimberley Boyd
If there was a no star Id start with that! Terrible experience here I will never go here again! Nor is it kid friendly at all, even being outside on the patio! First my eldest daughter was told she could not take her little sister to the restroom without an adult present, mind you my kids are respectful and mindful of others in the restaurant! Be professional and come speak with the parents not my kids directly who thought she was now in trouble for doing something wrong! We were served, then 3 minutes later with our mouths full of food we were asked if we were ready for boxes for leftovers which was super ridiculous and felt like we were being rushed not to mention it’s only 8:00pm an they close at 10pm! She then proceeded to ask if she could clean our tables off as if we were done which we were not clearly since we were still eating. She walked out into the playground and grabbed all the balls the kids were playing with to bring them back as if they were closing and again we felt like we were a nuisance and they forcing us to leave. To add 20% gratuity to our bill is understandable but after the level of professionalism and customer service we experienced I shouldn’t have paid anything! Nevertheless I will make sure everyone I know in the Waller/Magnolia area will never spend a dollar here!
Atmosphere: 1
Food: 1
Service: 1
Tom Brimer
Sauced Up is one of the best pizza restaurants in the Houston metroplex.
Atmosphere: 5
Food: 5
Service: 5
Jovanit Quiroz
Pizza was good, staff was friendly and the environmental was chill, nice spot to grab a bite.
Adrian Bazan
Pizzas are really good. I witnessed one of the girls that were behind the food prep area smell a tray of drinks because the waitress bringing them out didn’t know which drink was which. She bent over the bar and her nose was almost in the drinks she was so close to smell them. Couldn’t believe that. She should be fired.
Charging extra money for extra salad dressing when they ready give you an extreme small amount is a bit ridiculous. I wouldn’t mind paying extra if it wasn’t such a teeny bit to begin with.
Lastly, this is the only restaurant I go to that uses such fragrant soap on their clothe napkins. I have an allergic reaction to their napkins.
Other than a few cons, overall we do like the pizzas and if it’s pizza night we will choose Sauced Up. I felt the owner should be made aware of these things. She is very friendly and works hard.
Atmosphere: 4
Food: 4
Service: 3
Angela Gomez
Simply Amazing wood fired brick oven pizza 🍕 😋
Atmosphere: 5
Food: 5
Service: 5
Kristine Meehan
Love this Pizza place. Going to the Bar/Lounge is unique. The food is consistently great. ♥️
Atmosphere: 5
Food: 5
Service: 5
John Lenington
I had the best pizza of my life here today. I'm still dreaming about the Marquette—it’s the perfect classic pepperoni. We also got the Cali + Chicken, and let me tell you, that white sauce with bacon, mushrooms, and spinach is an absolute work of art. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Ann Bright
Love the place & people. The pizza’s sauce has no flavor and they skimp on toppings. The only reason I could taste anything other than the crust was the few (and if it were whole olives cut I’d say there were maybe 4, and bell pepper - 1/8 of a whole BP chopped) still couldn’t give it enough flavor to make up for the lack of flavor in the sauce.
Saw good reviews and decided to give it a go. Cheesey bread was top notch and the Marquette pizza was also great! Jonathan and the rest of the staff were also awesome and super accommodating. Will definitely return when im in the area again!
Atmosphere: 5
Food: 5
Service: 5
Jessica Bayless
Food was okay, it’s pizza. We asked to sit outside and they told us no, but the kids could still go play outside. Got charged $1 per ranch (for a small tiny cup of them) we got multiple of them, so we spent $10 in ranch alone. We had 6 people with us. THEN when we left, we paid, tipped our waiter, did you read that? WE TIPPED OUR WAITER!!! And when we got in our cars to leave, he came running out and flicked us off. Our kids saw it, and so did the rest of the people in the parking lot. HORRIBLE customer service. Definitely won’t be going back.
jessica bayless
Food was okay, it’s pizza. We asked to sit outside and they told us no, but the kids could still go play outside. Got charged $1 per ranch (for a small tiny cup of them) we got multiple of them, so we spent $10 in ranch alone. We had 6 people with us. THEN when we left, we paid, tipped our waiter, did you read that? WE TIPPED OUR WAITER!!! And when we got in our cars to leave, he came running out and flicked us off. Our kids saw it, and so did the rest of the people in the parking lot. HORRIBLE customer service. Definitely won’t be going back.
Atmosphere: 2
Food: 2
Service: 1
Dana Luper
Drooling thinking about the absolutely FANTASTIC food and service. Lisa knows what she is doing!! The vibes in this place are phenomenal. Will absolutely be back when in the area. Thank you all!!!!
Atmosphere: 5
Food: 5
Service: 5
joseph kayanan
Pizza was airy and toppings were very fresh. The staff were all wonderful and made my short take out trip a very pleasant one. I would suggest anyone in the area to come by or take a trip if you're in the mood for Neapolitan style pizza.
Seating and play area outside for the kiddos as well.
Service was terrible. Food lacked all flavor. More thorough review on Google.
Tonight was the first & last time we will give our money to this establishment. The reason? Customer service and secondly - the food was ok. We ordered the Margherita pizza, a Caesar salad and 10 count of wings with half flavored in Franks & the other half garlic Parmesan.
We were hungry so we ordered fast. Our food came out not too long after but this is where the disappointment begins. Our Margherita pizza lacked all flavor. It tasted like cheap can pizza sauce. I asked for dressing on the side for our salad - that on their menu shows $11, but the receipt price was $12- but even the little amount they gave us was barely enough. The franks wings were not spicy so good thing they don’t have buffalo written on their menu. The “garlic Parmesan wings were good” is what my daughter has to offer for the wings flavor.
When we were given our food, within 5 minutes, our server came back out to offer us to go boxes. We literally had food in our mouths as we answered we aren’t ready just yet. Then she proceeded to go out and gather all the balls and bring them up as if the playground was closed. Mind you, it was more than an hour before closing time.
My advice is to work on your customer service. If you do not want to deal with a playground/children -cause that’s what it seemed like-, I would not offer it. Taste your pizza sauce so it doesn’t taste like canned sauce.
Lastly, It seems as though we were being rushed out of the restaurant…if the 20% gratuity wasn’t already included, our server Jamie would have received $1.
Atmosphere: 2
Food: 2
Service: 1
If there was a no star Id start with that! Terrible experience here I will never go here again! Nor is it kid friendly at all, even being outside on the patio! First my eldest daughter was told she could not take her little sister to the restroom without an adult present, mind you my kids are respectful and mindful of others in the restaurant! Be professional and come speak with the parents not my kids directly who thought she was now in trouble for doing something wrong! We were served, then 3 minutes later with our mouths full of food we were asked if we were ready for boxes for leftovers which was super ridiculous and felt like we were being rushed not to mention it’s only 8:00pm an they close at 10pm! She then proceeded to ask if she could clean our tables off as if we were done which we were not clearly since we were still eating. She walked out into the playground and grabbed all the balls the kids were playing with to bring them back as if they were closing and again we felt like we were a nuisance and they forcing us to leave. To add 20% gratuity to our bill is understandable but after the level of professionalism and customer service we experienced I shouldn’t have paid anything! Nevertheless I will make sure everyone I know in the Waller/Magnolia area will never spend a dollar here!
Atmosphere: 1
Food: 1
Service: 1
Sauced Up is one of the best pizza restaurants in the Houston metroplex.
Atmosphere: 5
Food: 5
Service: 5
Pizza was good, staff was friendly and the environmental was chill, nice spot to grab a bite.
Pizzas are really good.
I witnessed one of the girls that were behind the food prep area smell a tray of drinks because the waitress bringing them out didn’t know which drink was which. She bent over the bar and her nose was almost in the drinks she was so close to smell them. Couldn’t believe that. She should be fired.
Charging extra money for extra salad dressing when they ready give you an extreme small amount is a bit ridiculous. I wouldn’t mind paying extra if it wasn’t such a teeny bit to begin with.
Lastly, this is the only restaurant I go to that uses such fragrant soap on their clothe napkins. I have an allergic reaction to their napkins.
Other than a few cons, overall we do like the pizzas and if it’s pizza night we will choose Sauced Up. I felt the owner should be made aware of these things. She is very friendly and works hard.
Atmosphere: 4
Food: 4
Service: 3
Simply Amazing wood fired brick oven pizza 🍕 😋
Atmosphere: 5
Food: 5
Service: 5
Love this Pizza place. Going to the Bar/Lounge is unique. The food is consistently great. ♥️
Atmosphere: 5
Food: 5
Service: 5
I had the best pizza of my life here today. I'm still dreaming about the Marquette—it’s the perfect classic pepperoni. We also got the Cali + Chicken, and let me tell you, that white sauce with bacon, mushrooms, and spinach is an absolute work of art. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Love the place & people. The pizza’s sauce has no flavor and they skimp on toppings. The only reason I could taste anything other than the crust was the few (and if it were whole olives cut I’d say there were maybe 4, and bell pepper - 1/8 of a whole BP chopped) still couldn’t give it enough flavor to make up for the lack of flavor in the sauce.
Atmosphere: 5
Food: 1
Service: 5
Restaurantji Recommends
Saw good reviews and decided to give it a go. Cheesey bread was top notch and the Marquette pizza was also great! Jonathan and the rest of the staff were also awesome and super accommodating. Will definitely return when im in the area again!
Atmosphere: 5
Food: 5
Service: 5
Food was okay, it’s pizza. We asked to sit outside and they told us no, but the kids could still go play outside. Got charged $1 per ranch (for a small tiny cup of them) we got multiple of them, so we spent $10 in ranch alone. We had 6 people with us. THEN when we left, we paid, tipped our waiter, did you read that? WE TIPPED OUR WAITER!!! And when we got in our cars to leave, he came running out and flicked us off. Our kids saw it, and so did the rest of the people in the parking lot. HORRIBLE customer service. Definitely won’t be going back.
Food was okay, it’s pizza. We asked to sit outside and they told us no, but the kids could still go play outside. Got charged $1 per ranch (for a small tiny cup of them) we got multiple of them, so we spent $10 in ranch alone. We had 6 people with us. THEN when we left, we paid, tipped our waiter, did you read that? WE TIPPED OUR WAITER!!! And when we got in our cars to leave, he came running out and flicked us off. Our kids saw it, and so did the rest of the people in the parking lot. HORRIBLE customer service. Definitely won’t be going back.
Atmosphere: 2
Food: 2
Service: 1
Drooling thinking about the absolutely FANTASTIC food and service. Lisa knows what she is doing!! The vibes in this place are phenomenal. Will absolutely be back when in the area. Thank you all!!!!
Atmosphere: 5
Food: 5
Service: 5
Pizza was airy and toppings were very fresh. The staff were all wonderful and made my short take out trip a very pleasant one. I would suggest anyone in the area to come by or take a trip if you're in the mood for Neapolitan style pizza.
Seating and play area outside for the kiddos as well.
Atmosphere: 5
Food: 5
Service: 5
Loading...