I'm not one to post, but horrible service at the drive thru. One the person taking the order didn't seem to like their job and couldn't even hear them speaking. Two they don't listen to the order correctly where they messed up two of the orders and not finding out till I got home 30 minutes later. I knew I should of checked my order properly. If the drive thru is packed don't stop and move on.
Food: 1
Service: 1
Jassmine Pickens
Idk what’s going on at this location. My recent orders have been completely incorrect. They dont even try. I DoorDashed because I am in too much pain to leave the house. I had to go to the store for a correction twice for one order, in pain! HorribleI placed another order today and it was wrong AGAIN! This place doesn’t even TRY!
Keisha Calton
When u get spicy or wicked wings it's just clumps of seasons pilled up in some spots and leaving the rest plain and bare could have evenly coated the food at
Food: 1
Kim P
We have been steady and happy customers of this Golden Chick location. However, we ordered a 20 piece with fries, okra and corn nuggets in January and the food was terrible. The chicken was dry and hard, the fried okra tasted old, and the fries were nasty. We normally love, love, love their fries, but not anymore!I stopped by with the food the next day and told the assistant manager how dissatisfied we were. She took my bag and emptied out the chicken and starting counting how many were brought back. After 20-30 minutes going round and round with her she finally agreed to give me credit for the 12 piece dinner with one side. She supposedly entered into her little book. I told her that I had no idea she would want evidence of the pieces we tried to eat (as seen in the pic of my plate). To say I was disappointed in the quality of the food, as well as the service I received, trying to get get a credit on a gift card (a present from christmas), is putting it mildly. I asked to speak with the manager ovwr and over, and the gal helping me kept coming back to the front from their office, saying he/she said this, or that,....but would not come out to assist me. ? Since when is a manager so uninterested in an unhappy customer that they won't personally come out to assist.The food and the handling of the return was pitiful. Not sure when I'll go back to use my limited credit, because the entire scenario left a bad taste in my mouth. Call me extremely uninterested in giving golden chick future business. I feel like $47.00 went down the toilet.PS. If you order to go, go in the store so you can quality check your meal before getting it home.Also, know that the fries are no longer batter dipped and a crunchy golden brown, they are limp and taste much like cardboard, not even as good as what you would by in the grocery store. They still advertise their fries as batter dipped, but no longer get them from their supplier. My suggestion, go to Chicken Express where quality and taste go hand in hand.
Atmosphere: 5
Food: 1
Service: 2
Deron Anderson
Food was not fresh. Wicked wings was dry and hard on my teeth. So dry and hard I had to throw away. I felt ripped off!!! TOTAL RIP OFF!!!
Food: 1
Service: 2
Recommended dishes: Wings
Shanie B
Food was very fresh & hot. You could tell the grease was fresh. The customer service was horrible. Very unprofessional. That will keep ppl from returning & the word WILL spread. I was trying to DEstress, on my lunch break. That trip didn't help.
Atmosphere: 4
Food: 4
Service: 1
Stacey B
1st time eating there. It was pretty good. I'll go
The manager at this location is very unprofessional and rude. Very unhelpful and not whiling to fix the situation she messed up instead wanted to blame everyone else for her mistake.
Very bad service of the employee. Purchased $9.19 items and asked for a cup to get water and employee refused to give me a cup and asked for extra money.
Atmosphere: 1
Service: 1
Tiffani Covais
Golden Chick has pretty good chicken tenders. The spicy ones are best. I would've given them five stars, but it's more batter than chicken. Still good though.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Rolls, Fried Chicken Tenders
Jose Rodriguez (RK F0R5AK3N)
Great chicken and love there signature zing flavor packets.
I'm not one to post, but horrible service at the drive thru. One the person taking the order didn't seem to like their job and couldn't even hear them speaking. Two they don't listen to the order correctly where they messed up two of the orders and not finding out till I got home 30 minutes later. I knew I should of checked my order properly. If the drive thru is packed don't stop and move on.
Food: 1
Service: 1
Idk what’s going on at this location. My recent orders have been completely incorrect. They dont even try. I DoorDashed because I am in too much pain to leave the house. I had to go to the store for a correction twice for one order, in pain! HorribleI placed another order today and it was wrong AGAIN! This place doesn’t even TRY!
When u get spicy or wicked wings it's just clumps of seasons pilled up in some spots and leaving the rest plain and bare could have evenly coated the food at
Food: 1
We have been steady and happy customers of this Golden Chick location. However, we ordered a 20 piece with fries, okra and corn nuggets in January and the food was terrible. The chicken was dry and hard, the fried okra tasted old, and the fries were nasty. We normally love, love, love their fries, but not anymore!I stopped by with the food the next day and told the assistant manager how dissatisfied we were. She took my bag and emptied out the chicken and starting counting how many were brought back. After 20-30 minutes going round and round with her she finally agreed to give me credit for the 12 piece dinner with one side. She supposedly entered into her little book. I told her that I had no idea she would want evidence of the pieces we tried to eat (as seen in the pic of my plate). To say I was disappointed in the quality of the food, as well as the service I received, trying to get get a credit on a gift card (a present from christmas), is putting it mildly. I asked to speak with the manager ovwr and over, and the gal helping me kept coming back to the front from their office, saying he/she said this, or that,....but would not come out to assist me. ? Since when is a manager so uninterested in an unhappy customer that they won't personally come out to assist.The food and the handling of the return was pitiful. Not sure when I'll go back to use my limited credit, because the entire scenario left a bad taste in my mouth. Call me extremely uninterested in giving golden chick future business. I feel like $47.00 went down the toilet.PS. If you order to go, go in the store so you can quality check your meal before getting it home.Also, know that the fries are no longer batter dipped and a crunchy golden brown, they are limp and taste much like cardboard, not even as good as what you would by in the grocery store. They still advertise their fries as batter dipped, but no longer get them from their supplier. My suggestion, go to Chicken Express where quality and taste go hand in hand.
Atmosphere: 5
Food: 1
Service: 2
Food was not fresh. Wicked wings was dry and hard on my teeth. So dry and hard I had to throw away. I felt ripped off!!! TOTAL RIP OFF!!!
Food: 1
Service: 2
Recommended dishes: Wings
Food was very fresh & hot. You could tell the grease was fresh. The customer service was horrible. Very unprofessional. That will keep ppl from returning & the word WILL spread. I was trying to DEstress, on my lunch break. That trip didn't help.
Atmosphere: 4
Food: 4
Service: 1
1st time eating there. It was pretty good. I'll go
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes, Fried Chicken Tenders, Gravy, Corn Nuggets
This golden chick is probably the last one left that actually makes consistent food that is hot and tastes good.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Rolls, Fried Chicken Tenders, Gravy, Wings
The manager at this location is very unprofessional and rude. Very unhelpful and not whiling to fix the situation she messed up instead wanted to blame everyone else for her mistake.
It's not the best but
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Very bad service of the employee. Purchased $9.19 items and asked for a cup to get water and employee refused to give me a cup and asked for extra money.
Atmosphere: 1
Service: 1
Golden Chick has pretty good chicken tenders. The spicy ones are best. I would've given them five stars, but it's more batter than chicken. Still good though.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Rolls, Fried Chicken Tenders
Great chicken and love there signature zing flavor packets.
Atmosphere: 5
Food: 5
Service: 5
Everything was
Atmosphere: 5
Food: 5
Service: 5
Friendly very
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rolls, Fried Chicken Tenders