Tropical Smoothie Cafe
3817 N 10th St #1, McAllen
(956) 331-8971
Recent Reviews
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Depending on the time of day, lines and the wait can be long. So, when the employee at the window directed me to park and said someone would bring my order, I thought great! They're speeding the process. Most recently I was the only car in line but was still asked to pull over which I thought strange since there was no line or anybody waiting to order. I finally understood when the runner brought my order and just stood there very awkwardly. I realized after I left he was expecting a tip. Is asking me to pull over a celver way to earn tips? Should I have tipped? Regardless, the smoothies are the best and I have one daily.
Atmosphere: 4
Food: 5
Service: 4
Waiting 45 minutes in a drive thru is not cool. The food and the smoothies are alright but it’s definitely not worth the wait.
Atmosphere: 3
Food: 3
Service: 1
Cafe vibe
Atmosphere: 5
Food: 5
Service: 5
We went to order two smoothies and after we ordered and were charged we were told oh by the way we only have lids cups so we will put your smoothies in more than one cup. Not only did they do that but it was spilling all over and had no ice I literally drank a liquid smoothie. It was disgusting. I will never go there again. Waste of money. It went in the garbage.
Atmosphere: 1
Food: 1
Service: 1
The longest wait time ever! 20 minutes for a fruit bowl at a drive thru
Smells bad when you walk in.
Usually no problems, love the smoothies but today I ordered a Acai berry blast and when i got it and took a sip I noticed it was the wrong one, went back and guy at the window rudely asked what I had ordered, told him and mentioned I drank from the smoothie, he grabs it and hands me another one then closes the window. So MARTA who ordered Acai berry blast, sub splenda with Whey protein, I hope they gave you a new one cause I DRANK FROM IT!
Food: 4
Service: 1
When I walked in no one greeted me. No one got near the register to take my order.
I was standing there for over five minutes. Poor customer service.
Service: 1
45 minutes on the drive thru, ridiculous. Got to window and my order isnt even ready yetI went to the Shary Rd location and in and out in less than 10 minutes. This isn't the first time this happens. This franchise needs more locations or more employees to help out.
Service: 1
Great service. I wasn't sure what to order for my wife since she was at work. I was recommended the Bahama mama and she loved it...which is what it counts.
Service: 5
Restaurantji Recommends
The guy was zero friendly i order a salad to go they took a long time and they gave it to me without a dressing I had to stop and buy a dressing at the gas station. They didn’t give me any utensils
I use Doordash and I appreciate the way they make a basic pb& banana sandwich taste gourmet. I could never replicate and that's why I enjoy this cafe! Wish smoothies had different sizes! If they do they need to be on the app. 🤞
Food: 5
Recommended dishes: Chia Banana Boost, Peanut Butter Banana Crunch Flatbread
This spot is a total gem if you want fast food that’s hecho con amor. The quesadillas are super good, the acaí bowl is amazing, and everything tastes bien fresco. The staff is super friendly and gets your order out fast, even when it’s packed. It’s not your typical fast food it’s like they put the right amount sazón into everything. Plus, the place is clean and has good vibes. If you’re craving something good and quick, this is the spot to hit up. ¡Muy recomendado!
Atmosphere: 5
Food: 5
Service: 5
This place is good. Keep up the good work, the only time I had a problem here they made it right. I would recommend this establishment to anyone. They are all very attentive and provide good service.
Atmosphere: 5
Food: 5
Service: 5
They need more employees
Taking forever
Alot of people waiting and they only had one employee in the back and one in the front
Super disappointed because i order mu food online, and i came to eat in my lunch break but now i wont be able to eat without a rush because i have to go back to work
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