Sonic Drive-In
$ • Fast Food, Burgers, Ice Cream
Hours:
1701 N Lake Forest Dr, McKinney
(214) 856-3448
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TL;DR: RUDE, BAD FOOD – AVOID THIS LOCATION
Ordered for a family of 5, asked twice for ketchup for the kids—was told it was included. Got one packet. Asked again, was told I’d have to pay for more. When I pushed back, they refused service and hung up on me. All over ketchup. Absolutely ridiculous behavior and terrible service. This place just lost a loyal customer and a lot of future business.
The manager seemed sincere, so I don’t think I’m getting played, but this is insane! We got Sonic for everyone after a band concert tonight. They repeat back the order at the menu box, then again when they bring it out. Everyone sounded perfect. We get home and the mozzarella sticks are missing, plus two burgers had no lettuce, tomatoes, pickles, and onions.
So, I drive back up there, I explain it to the manager (Kim). She repeats back that the mozzarella sticks...read full review
Ratings
Menu
Hours
| Monday | 6AM - 11PM |
| Tuesday | 6AM - 11PM |
| Wednesday | 6AM - 11PM |
| Thursday | 6AM - 11PM |
| Friday | 6AM - 12AM |
| Saturday | 6AM - 12AM |
| Sunday | 8AM - 11PM |
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Sonic Drive-In has received mixed reviews, with previous concerns about unprofessionalism and long wait times. However, recent changes have led to an improved dining experience. The new management and staff are commended for their efforts in upgrading the store's operations, and many customers have noted that they finally have people working who understand how to run a successful Sonic. There have been positive remarks about the strawberry lemonade, milkshakes, burgers, and tots, although some comments persist about overcooked sandwiches and a slow ordering process. While service is usually quick, there have been instances of missed requests, such as ketchup not being provided. Additionally, a customer humorously noted an unusual experience involving a soda nozzle found in their cup, which added a laugh to their visit. The staff is encouraged to ensure customer privacy and improve the speed of service.