Sweet Caroline's Gelato

just waited 20 minutes outside in the summer heat with family and kids for the store to open. The employee was very rude from the moment she unlocked the door and didn't acknowledge us waiting in the heat outside. I said hello, didn't reply or acknowledge us. When I ask for a sample for my son to try, the employee rolled her eyes and took a big deep breath before grabbing a spoon. I told her nevermind that we were leaving the store, overall horrible vibe for a 12pm family ice cream experience.

very unfortunate because I been here a couple times with my family and kids. My wife and I immediately decided to go to the ice cream place nearby.

I only gave them one star because I couldn't comment without it. Very unwelcoming and standoffish. This type of business is a dime a dozen and yet they feel that they somehow earned the right to have a sense of entitlement. I would rather do without than give another dime of support to them! 👎🏻

The service here was very disappointing. The staff were unfriendly, slow to greet customers, and didn’t even bother to say thank you at the end of the transaction. On top of that, the gelato is far from authentic—it tastes more like average ice cream. If you’re looking for true gelato, this is not the place. It would take new ownership and a complete change in quality and service for me to consider coming back.

Very unprofessional.

Got the pistachio ice cream. It was good.

Go somewhere else. Super unprofessional staff.

We have a kid with egg allergies. Sophie, the person working inside, had no clue which, if any, of their gelato were egg-free.

She was also extremely defensive when we asked if she could call someone to find out (since apparently this is not posted anywhere inside).

She refused to call anyone and had major attitude with us.

Then we just happened to bump into the owner after we left, who told us that the gelato with Oreos may have eggs because of the Oreos…

But Oreos are vegan…

Tbh not sure how this place passed a food handler certification, but I’d just steer clear. Plenty of other great vendors nearby.

Disappointing. Ice cream with no flavor and no creamy texture.

Disappointing. Scoops are tiny and overpriced. Bland taste in all 4 flavors we tried. Won’t be wasting my money here again

It was so good the place has AC

Brought my two toddlers and family here on our family day and it’s was amazing. The options are good and the worker was sweet and understanding.

Best gelato!

Delicious, creamy and satisfying! Pistachio flavor was a step above Paciugo's pistachio. Chocolate was perfect!

The girl was kind but the ice-cream or gelto was terrible i recommend to get a sample before buying and it tastes like a after taste from tap water

Unfortunately, this is not real gelato. The texture was lacking — it wasn’t creamy at all, and the flavor just wasn’t prominent. Authentic gelato is supposed to be rich, smooth, and bursting with taste, but this felt more like basic frozen dessert. Definitely disappointing if you’re expecting true gelato quality.

Gelato is top tier