Sophies Paleteria & ice Cream Shop

No complaints about the products, everything is delicious, but it's not worth the 35-minute wait because they prioritize drytrue. It's a shame they lose customers due to poor service.

They serve you in a very bad way, they specify how you ask for things, they give it to you badly and they still speak badly to you, the customer service with the new workers is terrible.

I went for some local parents and they didn't give me Cueritos (it's happened to me many times)

Atmosphere: 3

Food: 2

Service: 5

I thought the price was very high for what we consumed. The guy who serves is super friendly and helpful.

Atmosphere: 5

Food: 3

Service: 5

They serve you in a bad way, he is despotic and speaks badly, I asked for just one thing, he gave it to me wrong and he didn't want to return the money for the product he didn't give me, they kept my money!

The caribe it’s not good because its more pepino and cacahuates than the other ingredients very disappoint

Food: 2

The aguas frescas are refreshing! Every snack I’ve tried has been so good, too! The drive-thru menu has many options, but bring your glasses the print is tiny!

Food: 5

Service: 5

Friendly staff. Limonada was refreshing as was the mango and chile paleta.

Atmosphere: 5

Food: 5

Service: 5

Muy honestos me avían sobre cobrado, un caballero rectifico la orden conmigo me dijo que me sobre cobraron y el joven me regreso la diferencia, cave recalcar que pedí unos Tostitos morados chicos con carne seca Valentina y limón, el joven dijo que serian $14.00, me regreso lo que ce me sobre cobro y aparte me dio una bolsa grande que es lo que ce me avía cobrado.. Grasias ya hoy en día muy poca gente honesta.

Try the churro banana split. Its $15 but Definitely worth it. Feeds 3 ppl.

Atmosphere: 5

Food: 5

Service: 5

That fruit was not really so good and my pineapple drink really didn't taste like pineapple.

Atmosphere: 2

Food: 2

Service: 3

Went into their new location today and was very dissatisfied with everything we ordered. I ordered carne seca preparada and ordered it with only the carne, shrimp, & salsas. When I looked at my order it had no shrimp, so when I told them; they said it doesn’t come with shrimp & the guy I ordered from over heard and said “ it does come with it “ mind you they took it back and just threw 4 shrimp on top of everything, they didn’t even mind adding the salsas to it. I also ordered hot cheetos preparados and told them no Valentina, when I got them I told them I had ordered them with no Valentina and he took them back and “scraped” the Valentina off. He said I can add no cheese over it if you want. Will not be returning considering this was $70 & nothing was done right. Also might I add that this place was hot! Not the best atmosphere to enjoy your food.

Atmosphere: 1

Food: 1

Service: 1

Food ,drinks and ice cream were great but soon as I walked in I felt rushed by the older lady to pick something I didn't even get everything I wanted so I just grabbed a water and an the first ice cream I saw

Atmosphere: 1

Food: 2

Service: 1

The melon water is so good here

Atmosphere: 5

Food: 5

Service: 5

Just went and got a fruit plate from there the service was a 10/10

Atmosphere: 5

Food: 5

Service: 5