3rd time i been into this place and they never have the supplies they need to make a sub then on top of that I get charged extra for substitutions for the cheese that they didn't have so ended up with 2 different cheeses on my sub cause they ran out of the second cheese they was offering...they did have bacon this time though...just needs better managing of qaunity of foods to serve costumers
Atmosphere: 1
Food: 1
Service: 1
Amanda Manila
There were two teenage boys here working on New Year’s Day running the place. I love a subway and been to many before, and these two boys had some of the best food handling skills. I was very impressed with their attention to detail and glove changing between answering the phone etc. Respectful boys, great job Midlo Subway.
Atmosphere: 5
Food: 5
Service: 5
Jaime L
Absolutely terrible customer service and they gave my husband a honey mustard bug sandwich with just chicken onions barely any cheese and next to zero teriyaki. My sandwich is terrible
Atmosphere: 1
Food: 1
Service: 1
Lupita Martinez
I went to subway today after school and while I was being attended I asked for Monterey cheese and the young female worker said she didn’t have the type of cheese I wanted so then I asked okay what type do you guys have? And she responded with “ the ones that are infront of your face.” She didn’t need to be rude about it and could’ve been nice but she wasn’t. I don’t know if she was having a bad day but that isn’t and shouldn’t be how you respond to your customers for asking a simple question, it was js overall ugly of her. Not to mention this isn’t the only thing that has occurred to me in the past year, other staff at subway have been mean if not meaner and very disrespectful. I have gotten my order switched and when the other person who had my sandwich said it wasn’t his sandwich he had but into my sandwich so had to redo my whole sandwich. Im just saying this because they seem like they don’t know what they are doing as a team and are rude for no reason at all.
Atmosphere: 1
Food: 2
Service: 1
skylar cushman
Rook is the young gentleman that works there currently. He is not only a great worker but a great person! We will continue to return because of him! Give him a raise!! It is well deserved!!!
Atmosphere: 5
Food: 5
Service: 5
Arturo Carrillo
Go to the subway inside Walmart, much better service and friendly faces.
D Lazar
Had a recent order received burnt bread with piece of meat. The joke of an offer 5 dollars. Uber eats caved and comped the 40 dollar order…my ten year old could of made better sandwiches
Atmosphere: 1
Food: 1
Service: 1
Marco
This is my absolute favorite subway! I was reading previous reviews and boy some people have nothing better to do than be miserable in their own lives and publicly complain about their ‘experience’ lol has nobody ever heard of a ‘no call no show’ ? Do yall really think the manager would schedule an employee alone at the busiest times? Have yall heard of inventory and ordering deliveries for the store and maybe the ‘employee’ on their phone was actually doing something for the store? People are wild, but this store is amazing! The employees bust their butts and are always friendly. Sometimes they get really busy and are focused on the orders in front of them, so all I have to say is just be patient and kind to others. You never know what people are going through.
Atmosphere: 5
Food: 5
Service: 5
Julian Min
Came to this establishment recently and was very disappointed. The girls working were on their phones when I walked in and it took five minutes to even be helped. They were so rude and made my food sloppily, not to mention the line of people not being helped. Do NOT come here if you value quality food, or like, basic customer service.
Atmosphere: 1
Food: 1
Service: 1
James Morris
To hell with this place. Sorry manager has just 1 person running the entire store. He has 5 people in line and what looked like 3 online orders. Every single person ahead of me walked out and I did the same after standing there for 30 minutes!!! I'm so done with subway all together. I'll never return.
I told the two girls working i had an online order and they said it wasnt ready yet so we waited about 15 mins ,and saw they were just on their phones. Then they helped a customer that just got there so i asked when my food would be ready and she said it has been ready in a rude voice then the other girl gives me it. I just think they should have told me it was ready instead of letting my sandwich get cold and making me late.
Laura Ramsey
We orderd 3 sandwiches and none of the 3 were what was ordered. We called and the man who answered was very rude and hateful on the phone. I have never been talked to by someone so bad. Do not go to this subway.
Atmosphere: 1
Food: 1
Service: 1
Lucresia Lopez
Good place to eat
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie, Cookies
Janet Casazza
I go by there at least once a month to get a foot long veggie sandwich no cheese. My daughter -in-law is vegan so pretty simple. I told the sumwhat new employee just vinegar and oil but he put Italian dressing which isn't vegan. I called and went back for a new one and had no issues on the phone or at the location. Very satisfied and will continue to go there even though I live by May Pearl.
Atmosphere: 5
Food: 5
Service: 5
Mystuff01
If there was a 0 that’s what we would rank our experience. We had the meanest employee. We waited while she finished an order that was probably ordered online which is fine but most employees say I’ll be with you in just a minute or at least look up and acknowledge your presence. Then our Granddaughter didn’t speak loud enough and she barked at her that she must speak up. Rude to everyone. No smile but actual frown. We will not be returning. We feel sorry for the owner but she/he should observe their employees. Very uncomfortable
3rd time i been into this place and they never have the supplies they need to make a sub then on top of that I get charged extra for substitutions for the cheese that they didn't have so ended up with 2 different cheeses on my sub cause they ran out of the second cheese they was offering...they did have bacon this time though...just needs better managing of qaunity of foods to serve costumers
Atmosphere: 1
Food: 1
Service: 1
There were two teenage boys here working on New Year’s Day running the place. I love a subway and been to many before, and these two boys had some of the best food handling skills. I was very impressed with their attention to detail and glove changing between answering the phone etc. Respectful boys, great job Midlo Subway.
Atmosphere: 5
Food: 5
Service: 5
Absolutely terrible customer service and they gave my husband a honey mustard bug sandwich with just chicken onions barely any cheese and next to zero teriyaki. My sandwich is terrible
Atmosphere: 1
Food: 1
Service: 1
I went to subway today after school and while I was being attended I asked for Monterey cheese and the young female worker said she didn’t have the type of cheese I wanted so then I asked okay what type do you guys have? And she responded with “ the ones that are infront of your face.” She didn’t need to be rude about it and could’ve been nice but she wasn’t. I don’t know if she was having a bad day but that isn’t and shouldn’t be how you respond to your customers for asking a simple question, it was js overall ugly of her. Not to mention this isn’t the only thing that has occurred to me in the past year, other staff at subway have been mean if not meaner and very disrespectful. I have gotten my order switched and when the other person who had my sandwich said it wasn’t his sandwich he had but into my sandwich so had to redo my whole sandwich. Im just saying this because they seem like they don’t know what they are doing as a team and are rude for no reason at all.
Atmosphere: 1
Food: 2
Service: 1
Rook is the young gentleman that works there currently. He is not only a great worker but a great person! We will continue to return because of him! Give him a raise!! It is well deserved!!!
Atmosphere: 5
Food: 5
Service: 5
Go to the subway inside Walmart, much better service and friendly faces.
Had a recent order received burnt bread with piece of meat. The joke of an offer 5 dollars. Uber eats caved and comped the 40 dollar order…my ten year old could of made better sandwiches
Atmosphere: 1
Food: 1
Service: 1
This is my absolute favorite subway! I was reading previous reviews and boy some people have nothing better to do than be miserable in their own lives and publicly complain about their ‘experience’ lol has nobody ever heard of a ‘no call no show’ ? Do yall really think the manager would schedule an employee alone at the busiest times? Have yall heard of inventory and ordering deliveries for the store and maybe the ‘employee’ on their phone was actually doing something for the store? People are wild, but this store is amazing! The employees bust their butts and are always friendly. Sometimes they get really busy and are focused on the orders in front of them, so all I have to say is just be patient and kind to others. You never know what people are going through.
Atmosphere: 5
Food: 5
Service: 5
Came to this establishment recently and was very disappointed. The girls working were on their phones when I walked in and it took five minutes to even be helped. They were so rude and made my food sloppily, not to mention the line of people not being helped. Do NOT come here if you value quality food, or like, basic customer service.
Atmosphere: 1
Food: 1
Service: 1
To hell with this place. Sorry manager has just 1 person running the entire store. He has 5 people in line and what looked like 3 online orders. Every single person ahead of me walked out and I did the same after standing there for 30 minutes!!! I'm so done with subway all together. I'll never return.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I told the two girls working i had an online order and they said it wasnt ready yet so we waited about 15 mins ,and saw they were just on their phones. Then they helped a customer that just got there so i asked when my food would be ready and she said it has been ready in a rude voice then the other girl gives me it. I just think they should have told me it was ready instead of letting my sandwich get cold and making me late.
We orderd 3 sandwiches and none of the 3 were what was ordered. We called and the man who answered was very rude and hateful on the phone. I have never been talked to by someone so bad. Do not go to this subway.
Atmosphere: 1
Food: 1
Service: 1
Good place to eat
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie, Cookies
I go by there at least once a month to get a foot long veggie sandwich no cheese. My daughter -in-law is vegan so pretty simple. I told the sumwhat new employee just vinegar and oil but he put Italian dressing which isn't vegan. I called and went back for a new one and had no issues on the phone or at the location. Very satisfied and will continue to go there even though I live by May Pearl.
Atmosphere: 5
Food: 5
Service: 5
If there was a 0 that’s what we would rank our experience. We had the meanest employee. We waited while she finished an order that was probably ordered online which is fine but most employees say I’ll be with you in just a minute or at least look up and acknowledge your presence. Then our Granddaughter didn’t speak loud enough and she barked at her that she must speak up. Rude to everyone. No smile but actual frown. We will not be returning. We feel sorry for the owner but she/he should observe their employees. Very uncomfortable
Service: 1
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