Donut Palace

1511 N University Dr, Nacogdoches
(936) 462-7396

Recent Reviews

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Lauri S.

Enjoyed their plain, glazed donuts!

Food: 5

Service: 5

Kaneesha W.

I recently visited this location to pick up donuts and kolaches for my son. There were two women working at the front—one with green hair and the other with red hair. Unfortunately, neither of them acknowledged or greeted us when we walked in.
My son decided he’d prefer to go to Nini’s Donuts, which we usually visit, but since this place was closer, we decided to give it a try. However, they didn’t have the kolaches he wanted, so we chose to leave.
As we were walking out, a Hispanic male entered, and the red-haired employee immediately greeted him warmly—something we never received. It was disappointing to see such a clear difference in how customers were treated.
I won’t be returning to this location. The staff could benefit from customer service training, especially on the importance of greeting every guest who walks through the door. Courtesy goes a long way in encouraging repeat business.

Atmosphere: 1

Food: 1

Service: 1

Sunshine

Prices have gone up BUT food has gone down. Got a breakfast croissant this morning and there was more bread than inside stuff. Hardly any meat, egg or cheese! Waste of money! I had to take the top bread off and just ate the bottom bread with what little inside egg cheese, and ham! The Service you receive is poor! Not very friendly! They need to clean up outside when you’re trying to pull out on university you can’t even see beyond the weeds and bushes that are at the entranceway! Very dangerous!

Atmosphere: 1

Food: 2

Service: 1

David

Love this place

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cinnamon Roll

J

Overcharged by inputting more than I bought to scam me out of a few extra dollars. Food is good but ask for an itemized reciept if you still wish to eat there. I don't like being scammed, so I won't be going back.

Atmosphere: 2

Food: 4

Service: 1

Gunther Langhammer

$8 for a coffee and 2 small Kolaches when you’re already COMPLETELY out of donuts? Won’t be coming here anymore

Atmosphere: 4

Food: 1

Service: 2

slick ks

Eat here every morning..

Atmosphere: 5

Food: 5

Service: 5

George Booth

Went there early this morning to get a snack. Got an apple fritter and some chocolate milk. Quite tasty. The cashier was quite friendly.

Atmosphere: 4

Food: 4

Service: 4

Lilly Chaddick

Friendly employees.

Atmosphere: 5

Food: 5

Service: 5

Jennifer Stegall

Loved it! Donuts, Boudain, and kolaches where very good. It reminded me of home.

Parking: Plenty of room to park and it has a drive-thru.

Atmosphere: 5

Food: 5

Service: 5

Liz Sparks

Very good jalapeno kolaches. So fresh and delicious!!! Super fast and friendly service. Great prices

Berio Tibbs

Thank you! Food is always good!

Gary Sampson

Good Breakfast for low prices. Place gets busy but they keep the line moving pretty well.

David Gallager

Good Donuts and kolaches

Ashley Smith

Always fresh and yummy

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