Guacamole's Mexican Grill and Cantina
1315 North St, Nacogdoches
(936) 305-4076
Recent Reviews
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Enjoyed our last visit
Recommended dishes: Guacamole, Taco, Enchilada
I placed in in-person to go order. I waited 40 minutes for the order.
Avoid at all costs.
The shrimp taco tortillas were soggy, sliced & cold . Paid $20 for this. The tostado de ceviche was very bland & flavorless.
It is very hot inside the restaurant . Even the waitresses have complained about the temperature.
Atmosphere: 1
Food: 1
Service: 2
Excellent food and service. Kimberly was the best server
Atmosphere: 5
Food: 5
Service: 5
I am so torn because the food here is absolutely exceptional, but the building conditions and service are going downhill bad.We visited during the Blueberry Festival weekend. As soon as we arrived, we went to wash our hands, and the restrooms were horrifying. It literally smelled like a raw sewage plant in there. The room was extremely dirty—honestly worse than a bad gas station bathroom. There was leaky water all over the floor, and the entire sink structure moved when you turned on the faucet handle. Along with the heat, the restroom situation was easily the worst part of the visit.The dining room wasn't much better—it was a stifling 80 degrees inside. When we asked about the heat, the waitress mentioned the AC was on but just not working right. We spent our entire meal fanning ourselves with the menus. Because of the festival, you would expect them to be fully prepared for a crowd. Instead, they seemed short-staffed (likely since SFA students went home for the summer) and completely overwhelmed. We weren't given silverware when seated, and we noticed two other tables around us lacked silverware too. It took 10 minutes just to get our drink orders taken, and we waited 30 to 45 minutes for our food to arrive. We also only managed to get a single drink refill for the four of us the entire time.With all that said, the kitchen staff deserves a raise. The bowl of guacamole appetizer was fresh and delicious. The chicken tortilla soup, kid's chicken tenders, fajita nachos, and chicken fajitas were all exceptionally well-prepared and full of flavor.If you only care about the food, order takeout. If you want a comfortable dine-in experience with attentive service, you might want to skip this spot until they fix their plumbing, AC, and staffing shortages.
Atmosphere: 1
Food: 5
Service: 2
I have been to a lot of restaurants in my day this is by far one of the nicest cleanest, great ambience Mexican restaurants, where all it takes is one Margarita and the sauce is awesome. Bonus was the guacamole and my spinach enchiladas was my all time number one now.
Atmosphere: 5
Food: 5
Service: 5
Visited this restaurant few times. The food is good if you get right server. They keeps changing their menus every few days or months. Can’t find same food that most people like at next visit if you don’t go often. Overall it’s good restaurant.
Atmosphere: 4
Food: 4
Service: 4
Was mother's day so maybe it wasn't a normal experience, but it took over an hour and a half to get our food delivered to our table. Waitress wasn't great but it was a holiday and they appeared short staffed! So overall the food was excellent and not too expensive but service was slow!
Atmosphere: 4
Food: 5
Service: 4
This place has really changed from the last time I gave a rating. My wife's food was burnt and the waitress argued that it was just deep fried black. She tried to eat it and finally the waitress took it back. So sad what's happened to this place. I was a 5 star last time
Atmosphere: 2
Food: 2
Service: 3
Party of ten. Everyone liked what they ordered. Waitress Jocelyn R. was on-point!
Atmosphere: 5
Food: 4
Service: 5
Waitress couldn't keep up on refills and never brought us silverware. Went and found some ourselves.
Atmosphere: 4
Food: 3
Service: 2
Restaurantji Recommends
Great food, even better drinks. 10/10 recommend!
Atmosphere: 5
Food: 5
Service: 5
Great place to eat. Service was really good and everyone was friendly
Atmosphere: 5
Food: 5
Service: 5
If I could give 0 stars I would. Nasty hair in quaso. Trash in salad. When asked to speak with a manager they sent a server,which said Trash in salad was from the packaging of salad. Sent in complaint and never heard anything.
Atmosphere: 1
Food: 1
Service: 1
I realize that a 15 table-top on a Sunday at 5:00 is asking a lot - which is why I called four hours in advance requesting the tables be set up as soon as was practical....they were not....we waited.
Although I suggested to the ONE very sweet waitress assigned to us that she may need some help, apparently it was not available to her. Constant requests for drinks, chips, salsa, napkins, etc.
If you own ANY kind of restaurant, make sure the food you're serving is served HOT, not lukewarm, and certainly not room temp....and preferably tasty. Guacs failed on ALL counts.....EXCEPT for the very sweet (but overwhelmed) waitress.....and, YES, she was tipped well.
Adios!
Atmosphere: 1
Food: 1
Service: 3
Had a nice lunch, service was very good.
Atmosphere: 4
Food: 4
Service: 5
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