An Ok restaurant, but a sad substitute for chinese food.
Atmosphere: 3
Food: 1
Service: 4
Leita Moore
Why was my review deleted from yesterday telling about my experience on April 1st of extreme food poisoning? My husband went by there yesterday to complain about it at 12:10 pm and their doors were locked for s meeting so I know I wasn't the only one.
Atmosphere: 1
Food: 1
Service: 1
David Mclendon
Why is the service here always so terrible? I am currently stuck in the drive thru and I have been waiting for 10+ minutes due to lazy employees.
3/25/2025- it is 12:10 pm on a Tuesday during the middle of a lunch rush, yet they don't have all of the items on their menu prepared. The manager of this store needs to be fired, and corporate needs to come in and fix the horrible service at this restaurant
Atmosphere: 1
Food: 2
Service: 1
Barbara and Paul Jensen
This is a friendly place with great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Pepper Chicken, Build Your Own Bowl - 1 Full Side
Gil Emily
Customer service is absolutely awful. We doordash all over the United States and I have went to probably 30 different Panda Expresses and they're usually always very courteous and fast. I have been waiting for my order for 20 minutes and then they just keep telling me that it's not done yet. Looks like the manager needs to crack down on their children that they hired! This is ridiculous
Service: 1
Lucas Rincon
Gave me wrong order on drive through. They didn’t offer anything to make it worth my inconvenience of having to drive back besides a drink. Guess i’ll go to bulverde location for now on.
Paige Mcshan
The food was so dry and tasted like microwaveable food! Very disappointing the food got thrown away, the employee was sweet but we waited in the parking lot for about 5 to 10 minutes and expected fresh food and nothing was fresh, the orange chicken was like thin dry up left over chicken! Do not recommend this place
Atmosphere: 3
Food: 1
Service: 3
eli
I can't thank Matt at Panda Express enough. During the toughest time of my life, battling cancer, Matt stepped in and paid for my entire treatment. Thanks to his incredible generosity, I'm now healthy and cancer-free. Matt's kindness changed my life, and I will never forget it. This restaurant is more than just great food; it's a place where genuine compassion lives. Thank you, Matt.
Yesterday, on June 30, 2024 my husband and I went thru the drive thru. We were told it would be about 7 minutes and to drive round and they would bring it out. After about 20/25 minutes my husband took the receipt in and asked about it. It was sitting by the drive thru. He was upset about it, the manager. Anyway when we got home it was cold. It's nit that far from there to my house. It actually tasted like leftovers since I had to heat it up. Please do better. Ppl pay alot of money for decent food. Just saying. This is the panda express on north street.
Atmosphere: 4
Food: 4
Service: 1
debra french
THUMBS
Atmosphere: 4
Food: 4
Service: 4
Jim Gary
This location is ALWAYS slow and 9 times out of 10 they are out of 1 or more menu items. Expect long wait times and sitting in the parking lot waiting for food from the drive through.
Atmosphere: 2
Food: 4
Service: 1
Monique Williams
Great customer service at the window however, however My Honey Walnut Shrimp was missing the Walnuts. ?
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Orange Chicken
Cari
Warning: This was in the my Diet Coke cup I purchased through the drive-thru window (see attached photo). Plenty of MOLD in their drink machines. Imagine my horror after the drink had been entirely consumed. I can never bring myself to return.
An Ok restaurant, but a sad substitute for chinese food.
Atmosphere: 3
Food: 1
Service: 4
Why was my review deleted from yesterday telling about my experience on April 1st of extreme food poisoning? My husband went by there yesterday to complain about it at 12:10 pm and their doors were locked for s meeting so I know I wasn't the only one.
Atmosphere: 1
Food: 1
Service: 1
Why is the service here always so terrible?
I am currently stuck in the drive thru and I have been waiting for 10+ minutes due to lazy employees.
3/25/2025- it is 12:10 pm on a Tuesday during the middle of a lunch rush, yet they don't have all of the items on their menu prepared. The manager of this store needs to be fired, and corporate needs to come in and fix the horrible service at this restaurant
Atmosphere: 1
Food: 2
Service: 1
This is a friendly place with great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Pepper Chicken, Build Your Own Bowl - 1 Full Side
Customer service is absolutely awful. We doordash all over the United States and I have went to probably 30 different Panda Expresses and they're usually always very courteous and fast. I have been waiting for my order for 20 minutes and then they just keep telling me that it's not done yet. Looks like the manager needs to crack down on their children that they hired! This is ridiculous
Service: 1
Gave me wrong order on drive through. They didn’t offer anything to make it worth my inconvenience of having to drive back besides a drink. Guess i’ll go to bulverde location for now on.
The food was so dry and tasted like microwaveable food! Very disappointing the food got thrown away, the employee was sweet but we waited in the parking lot for about 5 to 10 minutes and expected fresh food and nothing was fresh, the orange chicken was like thin dry up left over chicken! Do not recommend this place
Atmosphere: 3
Food: 1
Service: 3
I can't thank Matt at Panda Express enough. During the toughest time of my life, battling cancer, Matt stepped in and paid for my entire treatment. Thanks to his incredible generosity, I'm now healthy and cancer-free. Matt's kindness changed my life, and I will never forget it. This restaurant is more than just great food; it's a place where genuine compassion lives. Thank you, Matt.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken
Pay pay was really nice, great customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Roll, Broccoli Beef, Orange Chicken
Love it!
Restaurantji Recommends
Yesterday, on June 30, 2024 my husband and I went thru the drive thru. We were told it would be about 7 minutes and to drive round and they would bring it out. After about 20/25 minutes my husband took the receipt in and asked about it. It was sitting by the drive thru. He was upset about it, the manager. Anyway when we got home it was cold. It's nit that far from there to my house. It actually tasted like leftovers since I had to heat it up. Please do better. Ppl pay alot of money for decent food. Just saying. This is the panda express on north street.
Atmosphere: 4
Food: 4
Service: 1
THUMBS
Atmosphere: 4
Food: 4
Service: 4
This location is ALWAYS slow and 9 times out of 10 they are out of 1 or more menu items. Expect long wait times and sitting in the parking lot waiting for food from the drive through.
Atmosphere: 2
Food: 4
Service: 1
Great customer service at the window however, however My Honey Walnut Shrimp was missing the Walnuts. ?
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Orange Chicken
Warning: This was in the my Diet Coke cup I purchased through the drive-thru window (see attached photo). Plenty of MOLD in their drink machines. Imagine my horror after the drink had been entirely consumed. I can never bring myself to return.
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