Einstein Bros. Bagels

The all nighter is delicious.

Atmosphere: 5

Food: 5

Service: 5

No espresso machine. Great 😅

The only reason why I'm giving Einstein in New Braunfels a one star is because I was charged 9.56 for two extra pieces of bacon!! I've been going to Einstein Bagels 15 plus years. I always get a cinnamon raisin bagel with bacon or peanut butter. Well today I got extra bacon. If anyone has been here you know their bacon is small and thin so I asked for extra bacon. The general manger ring me up and for four small pieces of bacon he charged me 9.56!!!! Me, my family and friends are loyal to Einsteins so now I have to go somewhere else where I'm not charges 10 dollars for what looks like two pieces of bacon cut in half. That is unethical and a rip off.

Atmosphere: 4

Food: 1

Service: 4

Went by this morning and the first lady who took my order was sweet and helpful (I wish I would’ve caught her name she was very nice) but my next interaction with another worker who I paid with, not so much. Especially to start with when I’m asked how my morning was and I said good and she replied “You don’t look like it…” I then replied “long night”, where she automatically assumed I “drank too much like her” to where she kept talking about “it was the Tequila…” and proceeded to tell me how she hasn’t slept at all and was running off some coffee beans and looked at me oddly wide eyed. Very uncomfortable. But what really did it for me was when she started to mock me. “Well since you’re talking like this, I’ll just match your energy”. My jaw about hit the floor and I couldn’t wait to leave.

Never thought I would be disrespected at Einstein Bros. But it was a very uncomfortable feeling. I’ll just stick to ordering on food delivery services versus the people interaction.
Everyone else was a delight and nice. The 2 other individuals who handed me my drink and food were very sweet and nice as well. But sometimes it does take one bad apple to kill an experience.

Atmosphere: 4

Food: 4

Service: 2

I ordered the Oktoberfest sandwich at 11-12 pm on 8/27 and they put so much mustard and the other orange sauce in it I had to take the top bun off . Also the top bun had way too much salt sprinkled on top of the bun it was inediblle .ine other time they slathered the spread everywhere but the bagel it was a mess. Next time I’ll just go to Chipotle where I can watch wat they’re doing

The arrangement is confusing like nobody knows where to wait and where to form a line to order, but I got the bagel very quickly.

Atmosphere: 2

Food: 3

Service: 3

Amazing customer service!!

Atmosphere: 5

Food: 5

Service: 5

Begals were excellent! Highly recommend this place.

Atmosphere: 5

Food: 5

Service: 5

Ordered 2 eggs on my breakfast sandwich. When I arrived home, I discovered there was only 1 egg. Been trying to call them about it and no one answers the phone

Atmosphere: 1

Food: 1

Service: 1

I recently visited the Einstein Bros. Bagels location in New Braunfels, hoping for the same quality and experience I’ve enjoyed at their San Antonio shops. Unfortunately, it didn’t quite meet expectations.

To start on a positive note, the staff member who helped me was friendly, and the bagel selection was decent in terms of variety. Some bagels had a good amount of toppings, which I appreciated.

However, the overall presentation and quality fell short. Most of the bagels looked quite unappetizing: pale, flat, and lacking the fresh, inviting appearance I’m used to from other locations. The store itself wasn’t very clean. The dining area and beverage station were noticeably dirty, with a wet cloth left near the coffee carafes, which was off-putting.

I tried three different coffee varieties, all of which were cold (and this was mid-morning), a time you'd expect fresh coffee to still be flowing. When I asked about it, the response I received was simply, “There’s plenty left,” which didn’t address the fact that what was left wasn’t worth drinking.

Overall, I left disappointed. I paid for a breakfast experience I didn’t really get to enjoy. Between the unappealing food presentation, dirty environment, and cold coffee, it just didn’t live up to the Einstein Bros. standard I’ve come to expect.

Very delicious sandwiches. I will visit again

Atmosphere: 5

Food: 5

Service: 5

Like the jalapeño bagel

I don’t frequent Einstein’s very often because I live pretty far from one, but this was the best experience I’ve had by far. The manager Sierra was a very professional and kind young woman and the staff were all so welcoming and friendly, I think I can take a guess as to why. Food was very delicious and came out very quickly! And they weren’t very busy either. I look forward to the next time I’m in the area!

Atmosphere: 5

Food: 5

Service: 5

DAMN best bagels anywhere! We’ve had our share over the years! Farmhouse breakfast sandwich was great.

Food: 5

Service: 5

Love going here when I’m in town, Typhanie is very kind, friendly and provides excellent customer service making a place I visit with my friends and family quite often.

Atmosphere: 5

Food: 5

Service: 5