McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
1201 I-35, New Braunfels
(830) 620-0008
About McDonald's
Customers' Favorites
McDonald's Reviews
Ordered on app at 10:12 pm, got food 10:45 pm, had to go through the drive thru because my food never came out. Tried calling multiple times, no answer. Went through drive thru, no apology- no genuine care at all. They just said oh yeah, it’s ready, just pull around. No offer to bring out. The service here has become slow and quality of food completely downhill. This is crazy to waste my money on food that is not edible!!!
What a waste of time and money!!
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
McDonald's is known for its great food and service. The staff is friendly and will go the extra mile to ensure customer satisfaction, as seen in the instance where a lost billfold was safely kept until the customer returned. The restaurant is especially kid-friendly, with a large kids area that is always kept very clean. It features a big touchscreen table in the kids area and two small touch screens on tables in the front lobby, although children sometimes have difficulty reaching them. The staff, including a cheerful employee who processed an order efficiently, creates a pleasant atmosphere. Customers appreciate the good service and the ability to customize orders using the kiosk, despite some slow processes. Overall, this McDonald's is a great place for families with kids and out-of-towners seeking a good cup of coffee and a friendly smile.