Nope no and NO! I was going to order a Sub from here then I seen a baby roach crawling on the glass where the guy was making the sub sandwiches . I'm glad I seen that and saved my money.
Saunie Dirickson
Subway worker with a bad attitude and didn’t know her job.
Atmosphere: 1
Food: 5
Service: 1
christina Raines
Horrible horrible service at the 140 HE 46 location, placed an order and called at 5:11PM today, the woman/girl that answered was highly unpleasant, and rude. Stated she just got to work and was wouldn’t look up my order, when asked for a manager she proceeded to talk about me to the individual in the restaurant with her in a heightened tone “I don’t know what she’s talking about I had two sandwiches so not my fault.” We will not be going to this location in New Braunfels Square again, thank you!
Service: 1
Colton McPhaul
The employee from afternoon of 9/8 doesn’t even try to get mobile orders right. 3 different orders he skipped toasting, and one he skipped cheese. Tried not to toast one of them even after being called out. Hire better!!
Atmosphere: 4
Food: 1
Service: 1
Marc Valadez
Daily specials are great
Atmosphere: 5
Food: 5
Service: 5
Abby
This Subway had pleasant staff. I appreciated the friendly greeting from the employee. The food was edible but they were less generous with their toppings and the bread was stale and dry. Another issue that I have is they're location is a little hard to get to but that's not really their fault. The restaurant was small and mostly clean but because of the layout I would not have felt comfortable spending a lot of time there. Overall okay experience and I'd be happy to visit again sometime.
Atmosphere: 2
Food: 2
Service: 4
Uri Zalzman
Great deal and excellent service! The staff was incredibly patient while taking our order, and we were pleasantly surprised by their attentiveness. It was an extra bonus that they could also speak Spanish, which made the experience even better. 😀
Atmosphere: 5
Food: 5
Service: 5
emma schaefer
Picked up an uber eats order. first, the older lady who was at the front immediately started being passive aggressive. she told me what to sign, proceeding to explain that i needed my drivers license. i asked her to clarify it, and she had an attitude “yup!! no license no product” in a condescending and aggressive tone. she continued to tell her co worker, “how else can i explain it to people, no license no product, it’s that simple.” laughing and being disrespectful. i never made a big deal about it, i just asked her “oh my drivers license?” went to grab the license from my car and handed it to her. proceeded to be passive aggressive towards me. handed me each item individuals with no access to bag. unlike subways i’ve been to in other areas, none of the order was already ready and packed. had to pack everything myself. very frustrating experience as an uber driver.
Atmosphere: 1
Food: 5
Service: 1
Arianna Jolly
We made a mobile order around 8:00 p.m. with 10 sandwiches. We went to pick them up and there was only 1 gentleman working and he had them all ready and perfectly made. He was very polite and made our experience so awesome. He mentioned he was swamped and there was 4 other people in the lobby at that time, yet he still did a fantastic job and had a great attitude. Unfortunately I didn’t get his name but this was around 8:30-9 pm on June 30th. He was the only one working. I hope this reaches the right managers so he gets the recognition he deserves!
I’m confused about the reviews. This subway is always clean, the servers are quick and friendly, and the food is fresh. Compared to other subways, this one is a dream. You can tell they take pride in their service
David Barrera
Amazing service and consistent!
Atmosphere: 5
Food: 5
Service: 5
Silvia \u0026 Gilbert Ibarra
I was served by a young man named Jose. I also work in the hospitality industry and he was AMAZING! Great person and awesome sandwich. Thank you Jose!
Atmosphere: 5
Food: 5
Service: 5
Axia Benítez
Hands down the best location New Braunfels to Seguin. Always fresh, clean and the staff is amazing!!!! I always come mornings or before 2pm, I'm pregnant and my pregnancy has me craving Subway almost everyday for the past 6 months and the personnel have not failed me once . The touch ordering screen needs to be fixed for the pick up orders and even with that set back they are amazing 😍😍😍
Atmosphere: 5
Food: 5
Service: 5
Kira Lmnop
I had a wonderful experience here at the Subway. I mentioned I wanted to do the BoGo footlong offer. He told me to do it in the app, which was super easy. When I mentioned, I was going to eat them separately, he wrapped them separately. I was so pleased with the above and beyond customer service.
Nope no and NO! I was going to order a Sub from here then I seen a baby roach crawling on the glass where the guy was making the sub sandwiches . I'm glad I seen that and saved my money.
Subway worker with a bad attitude and didn’t know her job.
Atmosphere: 1
Food: 5
Service: 1
Horrible horrible service at the 140 HE 46 location, placed an order and called at 5:11PM today, the woman/girl that answered was highly unpleasant, and rude. Stated she just got to work and was wouldn’t look up my order, when asked for a manager she proceeded to talk about me to the individual in the restaurant with her in a heightened tone “I don’t know what she’s talking about I had two sandwiches so not my fault.” We will not be going to this location in New Braunfels Square again, thank you!
Service: 1
The employee from afternoon of 9/8 doesn’t even try to get mobile orders right. 3 different orders he skipped toasting, and one he skipped cheese. Tried not to toast one of them even after being called out. Hire better!!
Atmosphere: 4
Food: 1
Service: 1
Daily specials are great
Atmosphere: 5
Food: 5
Service: 5
This Subway had pleasant staff. I appreciated the friendly greeting from the employee. The food was edible but they were less generous with their toppings and the bread was stale and dry. Another issue that I have is they're location is a little hard to get to but that's not really their fault. The restaurant was small and mostly clean but because of the layout I would not have felt comfortable spending a lot of time there. Overall okay experience and I'd be happy to visit again sometime.
Atmosphere: 2
Food: 2
Service: 4
Great deal and excellent service!
The staff was incredibly patient while taking our order, and we were pleasantly surprised by their attentiveness. It was an extra bonus that they could also speak Spanish, which made the experience even better. 😀
Atmosphere: 5
Food: 5
Service: 5
Picked up an uber eats order. first, the older lady who was at the front immediately started being passive aggressive. she told me what to sign, proceeding to explain that i needed my drivers license. i asked her to clarify it, and she had an attitude “yup!! no license no product” in a condescending and aggressive tone. she continued to tell her co worker, “how else can i explain it to people, no license no product, it’s that simple.” laughing and being disrespectful. i never made a big deal about it, i just asked her “oh my drivers license?” went to grab the license from my car and handed it to her. proceeded to be passive aggressive towards me. handed me each item individuals with no access to bag. unlike subways i’ve been to in other areas, none of the order was already ready and packed. had to pack everything myself. very frustrating experience as an uber driver.
Atmosphere: 1
Food: 5
Service: 1
We made a mobile order around 8:00 p.m. with 10 sandwiches. We went to pick them up and there was only 1 gentleman working and he had them all ready and perfectly made. He was very polite and made our experience so awesome. He mentioned he was swamped and there was 4 other people in the lobby at that time, yet he still did a fantastic job and had a great attitude. Unfortunately I didn’t get his name but this was around 8:30-9 pm on June 30th. He was the only one working. I hope this reaches the right managers so he gets the recognition he deserves!
Atmosphere: 5
Food: 5
Service: 5
The person I called it so cool
Restaurantji Recommends
I’m confused about the reviews. This subway is always clean, the servers are quick and friendly, and the food is fresh. Compared to other subways, this one is a dream. You can tell they take pride in their service
Amazing service and consistent!
Atmosphere: 5
Food: 5
Service: 5
I was served by a young man named Jose. I also work in the hospitality industry and he was AMAZING! Great person and awesome sandwich. Thank you Jose!
Atmosphere: 5
Food: 5
Service: 5
Hands down the best location New Braunfels to Seguin. Always fresh, clean and the staff is amazing!!!! I always come mornings or before 2pm, I'm pregnant and my pregnancy has me craving Subway almost everyday for the past 6 months and the personnel have not failed me once . The touch ordering screen needs to be fixed for the pick up orders and even with that set back they are amazing 😍😍😍
Atmosphere: 5
Food: 5
Service: 5
I had a wonderful experience here at the Subway. I mentioned I wanted to do the BoGo footlong offer. He told me to do it in the app, which was super easy. When I mentioned, I was going to eat them separately, he wrapped them separately. I was so pleased with the above and beyond customer service.
Atmosphere: 5
Food: 5
Service: 5
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