“I have dined many times and have never had a problem. On March 1st we had to have 2 tables combined to accommodate the 6 of us. we had a server take the drink order and another for the food order. Needless to say that between the 2servers THEY did not communicate to see who was going to give us the service that everyone else around us was receiving. we finally got our food, then i had to ask for our soups... water cups never got filled because no one came to check. one waitress apologized. but she never came back. had to go to the counter for our check and they had already applied an 18% gratitude. I don't believe that their service justified an 18%. they would not let us adjust it. needless to say I wont be back. MANAGEMENT needs to talk to their servers on giving service to ALL, not just some.“
“I have dined many times and have never had a problem. On March 1st we had to have 2 tables combined to accommodate the 6 of us. we had a server take the drink order and another for the food order. Needless to say that between the 2servers THEY did not communicate to see who was going to give us the service that everyone else around us was receiving. we finally got our food, then i had to ask for our soups... water cups never got filled because no one came to check. one waitress apologized. but she never came back. had to go to the counter for our check and they had already applied an 18% gratitude. I don't believe that their service justified an 18%. they would not let us adjust it. needless to say I wont be back. MANAGEMENT needs to talk to their servers on giving service to ALL, not just some.“