Popeyes Louisiana Kitchen

8393 Boulevard 26, North Richland Hills
(817) 281-8164

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Recent Reviews

Drive thru around 3 pm. Service was lacking. Took the order, took the money and then the visible serving area empties for 15 min. Likely time of day meant we had to wait for the chicken to cook. That's fine but we were guessing. Zero communication. Eventually workers reappeared and the lady appeared, handed us our food. She said, sorry for the wait and shut the window.

Fries were hot, chicken was warm......
I won't lie. I read the reviews before driving over to this location.

I pulled up around 7:30 and the line was non-existent. I ordered the $6 box, with spicy chicken, French fries, and Mac n cheese.

The chicken I received was not spicy, and the Mac n Cheese was basically a ton of cheese, grease, and saggy elbow noodles.

The food was decent enough,, and I didn't have any other issues. Maybe I'll try it again...
Someone in management HAS to do something about the Harwood Road and Grapevine Hwy location. Either hire more people to work there, or go help your dedicated employees who actually bother to show up. If I have to go to the drive-thru window to order and wait on it there, you have a personnel problem.

Update: May 2025 and not much has changed. I was one of two people in line, and no one in the dining room, and I still waited 20 minutes for my order. Just sandwiches,...

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