Chicken Express

2117 Crockett Rd, Palestine
(903) 723-0339

Recent Reviews

loyalty is love

Ac not on/working. Fish is bland. And ice machine had ran out of ice fries cooked in old grease.

Atmosphere: 1

Food: 1

Service: 3

Jud F

I am not one to leave negative reviews. If you can't say something nice, dont say anything at all, right? However, after the last time I stopped here, I have no clue how this place is still operational. It takes forever to get your food. Attitudes are usually horrendous. It's been this way for years. Do not waste your time stopping.

Atmosphere: 1

Food: 3

Service: 1

shroom903

Prices are higher than any other chicken express i have seen around the state

Thelma Holland

fries and fish was warm...didn't get the requestd cocktail sauce..2:45 PM 2/12/24

Food: 2

Service: 4

Recommended dishes: Fried Okra, French Fries, 2 Piece Fish Fillets Dinner

Oscar Dunlap

Food was hot and fresh an service was awesome.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Tenders, Fried Okra, Gravy

Michelle

My food was a little cold but still good service was

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Chicken Tenders

Tammy Galloway

Always good food and nice employees. worth the

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roll, Cole Slaw, 2 Chicken Pieces Your Choice, Mashed Potatoes w Gravy

Curtis McKnight

Bread was stale & hard. Cole slaw was on the verge of spoling. There was no napkins or silver ware in my bag.

Atmosphere: 2

Food: 2

Service: 1

Tesa Bowen

Food was ok, rolls were soggy, but the cashier was very nice and

Atmosphere: 3

Food: 3

Service: 5

Measuring

worst food poisoning i’ve ever had in my life. and hair in my food. you bet im calling and asking for a refund when they openEDIT: I returned to the store to get a refund and that’s where the doubts started. Walking in I was greeted by the same friendly cashier that I was greeted with the day prior, after hearing my complaint, she informed me that nobody else had complained about having food poisoning. Regardless, she let me talk to the manager on duty. the manager on duty, then gave me the phone number for the general manager, when I called the general manager, I was doubted once again about me getting food poisoning from that particular restaurant. I asked the general manager if they check every piece of chicken that leaves the kitchen, he informed me that they do not, and they are cooked in batches.I believe that I ate a piece of undercooked chicken, and I believe that I will not be getting my money back.because of the mistake that I had made by visiting this “food establishment” I had food poisoning throughout Thanksgiving.Thank you, chicken express, I will never be coming back.Dietary restrictions: They don’t cook the chicken thoroughly

Jeremy Butler

Good food good

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Chicken Tenders, With Gravy, Roll, Cole Slaw

Mary Aranda

Great deals on certain days if you're on a budget but still want to treat yourself. The chicken has great flavor and customer service was

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Tenders

Amanda Price

I stopped going because they often mess up my order and leave stuff out. Tonight, after not ordering from them for probably a year, I had my husband pick up something from there on his way home. He got a 7 piece tenders meal and a side of cheese sticks. Got them home and there were four not even good sized tenders and some stuck together fries in the box. At least they got the cheese sticks in the bag. Usually those get left out. Definitely not worth the $26 he paid! I should have warned him to check the food before he drove off, not that we should have to every time.

Atmosphere: 3

Food: 5

Service: 2

Recommended dishes: Roll

Jeffery “JEFFRO” Page

Staff was super nice and food was delicious as

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chicken Tenders, Gravy, With Gravy, Roll

Cassie Parker

Okay I'm getting more disappointed chicken express your tea and fountain drink station needs to be thoroughly because you can taste spoiled tea and fountain not carbonated as should be and I got the tenders cole slaw and roll my roll wet sitting on top of my slaw with lid my tenders are hard on crust and NOT FULLY COOKED my slaw is very watery I spooned in and took a bite and a chunk of sugar I bit into and as I look at it it's poorly done or the bottom of an all day sitting and not been replaced after it shows it needs to be refreshend .. my gravy is okay ... Look I know how fast food and rental I half to say this it time for an visit .. the corporate office . The employees are not being trained the correct way and shown THIER duties to be done 100% PPA IS VERY IMPORTANT AND FOOD SAFTY . along with my towns overtly run by the fast food chain and managers who either aren't being professional and care for THIER franchise or corporateat ions chains and also showing lack of management to new and experience employees the full by rull book rules and learning PPA and hey for the ones in a lot of chiefs not enough Indians you all keep up the good and hard professional work from top to the bust . Flood up .. u guys rock but those of you who don't care to make sure your restraint is run properly it time to either step up and go to management or over your story to higher management for report and all has an web site for that if you read your rules book and code .. God bless and let clean up this mess

Atmosphere: 1

Food: 1

Service: 1

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