Chick-fil-A

11629 Shadow Creek Pkwy, Pearland
(713) 340-1190

Recent Reviews

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Victor Diaz

A family favorite!

Bee Williams

The dining room attendants were very friendly, helpful, and attentive!

ms toi

I don’t know who that sister is… Seems to be a manager… But her customer service is impeccable! It is rare oft never seen! Impressive!
4:05 6/12/25

J Kindle

Kool spot

Alexandra Johnson

Food delivered on time and with a smile. Excellent service is what truly sets a restaurant apart, and Chick-fil-A excels every time. The staff is consistently warm, respectful, and attentive, going above and beyond to make every visit feel welcoming. In a fast-paced world, genuine kindness and efficiency make all the difference—and Chick-fil-A delivers both. From the moment you walk in or drive up, you’re greeted with warmth, patience, and professionalism. The staff consistently goes the extra mile, even if it’s just saying “my pleasure” with sincerity. It’s not just fast food—it’s thoughtful service that leaves a lasting impression. In today’s world, where rushed interactions are common, Chick-fil-A reminds us how impactful genuine hospitality can be. Great service and a good job to the workers here!

Max Ryder

Sadly lately its gone way done in quailty. Do you have high sodium? You will after eating those fries. I swear that salt blast them.

The Airam

Food was great as always the same with the service, no complaints there. There was this funny moment that happened outside the Chick-fil-A parking lot. A mom was leaving the parking lot when another lady drove in front of her blocking the mom in. She backs up to let the other lady go through but as she does that the lady that blocked her in proceeds to throw a drink at the moms car. What's funny is that the lady was entering the wrong way in the parking lot, the mom was exiting as this lady tries to enter the wrong way and then gets mad at the mom.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich

Steph

Don’t bother making ANY requests at this location.

Atmosphere: 2

Food: 3

Service: 2

Young Ceez

Horrible ruin my morning with they bad service waiting 40 min for food got charge for food I didn’t order the mangers horrible they workers need to be train on how to
Ring up a order I would not recommend this place to nobody

Atmosphere: 1

Food: 1

Service: 1

Lee Willetts

I am so tired of the non existent customer service at this location. It used to be good, last couple months no one cares about the long PICK UP LINE for mobile orders. NOT EVERYONE WORKS FOR UBER, ITS A MOBILE PICK UP LINE. After being walked by 10 times in five minutes at the FRONT OF THE PICK UP LONE. Nobody cares to ask a name for pick up. So I started telling employees I’m here for pick up, the name is Jasmine. Three seperate employees ignored me asking them directly to their face. Mind you, my order has been ready the whole time I’m standing there. Then I get home and my order is wrong. I will never be back, this location does not care about anything. Sad part is I worked 50 feet from them. It’s really pathetic that a company who prides themselves on customer service encompasses none.

Nathalia Cruz

Great service great food and makes it feel very safe and friendly!

Atmosphere: 5

Food: 5

Service: 5

N&C McCance

Chick-fil-A always has great food and excellent service. I've never been disappointed.

Atmosphere: 5

Food: 5

Service: 5

Omar Davila

Placed my curbside order at 12:40. I arrived 10min later with no spots available so I parked in front of the main door with my flashers on as requested. Waited 30 min and no one brought out my order. Went inside at 1:20, my order was sitting on the counter already cold and soggy. Wasted over half of my lunch time. Not sure what the point was of including the make and color of my vehicle or putting on the hazards.

Service: 1

Emily Mason

Drive through experience is terrible. They’re younger and have the attitudes match. They leave stuff out the bag. The girl took my money and then was like “What did I order?” So I would advise driving to another location. Because the wait is terrible and they leave off your drinks.

Atmosphere: 1

Food: 2

Service: 1

Jessica Woods

This is the slowest chick fil a I've ever been to. Never in life have i had to pull out of the drive thru to receive my order. I mean they have people waiting in front, pull you up to the curbside spots, and also have you waiting in the Walgreens parking lot. Ridiculous. It's a pure cluster F.

Atmosphere: 3

Food: 4

Service: 2

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