Pizza Hut

11601 Shadow Creek Pkwy #119, Pearland
(713) 436-2217

Recent Reviews

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Syed Arsalan

I ordered the deal of 1 lg stuffed cheese only, 1 hand-tossed with 5 toppings and 2 orders of breadsticks. The Stuffed crust dough was fresh has a good golden brown crust evenly cooked. However, the hand-tossed was not a fresh dough, you can tell the difference in the taste. Also, the toppings were not evenly distributed. I even told the person when I picked up the pizza and showed it to him and he said this is how it is. This was not the experience I was looking for. I am not sure If I would like to order again if this quality and experience is provided.

Atmosphere: 2

Food: 2

Service: 2

Phuong Tran Nguyen

I wanted to throw up 🤮this hair is literally stuck in the cheese part 🤮🤮🤮🤮

Food: 1

Lisa G

Great customer service and delicious pizza.

Atmosphere: 5

Food: 5

Service: 5

Juan

Pizza and wings were correctly prepared. Pizza was warm and tasty. It’s worth giving them a shot.

Atmosphere: 4

Food: 4

Service: 4

Phalon Ervin

I hadn’t had Pizza Hut in about 10 years, but out of nowhere, I started craving it. When I checked their menu, I was surprised to see how much it had expanded and was excited to place an order. I decided on the Ultimate Hut Bundle, but the real issue was my pizza.

I ordered a pan pizza with grilled chicken, roasted peppers, extra caramelized onions, light sauce, and light cheese. While the flavor was fine, the toppings were seriously lacking. There was maybe one piece or half a piece of each topping on every slice. Where were the extra onions I requested? Honestly, where were the toppings in general?

If Pizza Hut is cutting back on ingredients or instructing employees to be stingy with certain toppings, the pricing should reflect that. On the bright side, the garlic parmesan boneless wings were good, and I’d try them again. But I didn’t go to Pizza Hut for wings, I went for pizza, and unfortunately, I left disappointed.

Food: 2

Xavier ā€œJavierā€ Saldivar-Osorto

Always great service. Pizza is always great. Staff is awesome and nice. Mere have any issues at this location .

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Personal Pan Pizza

HelloID Harbl

What a Pizza Hut should be.

Atmosphere: 4

Food: 4

Service: 4

Jim Crosswell

Can y'all add garlic sauce to your uber menu? Seems to be missing...?

Dina Elizondo

Super impressed food got here fast and it was delicious feel bad I didn’t have more cash to give a bigger tip

Food: 5

Service: 5

Autumn Ripoll

TERRIBLE & FORGETFUL.
Previous reviews are correct. If you are ordering later in the evening, you will have a higher chance of incorrect pizza and rude employees.

My curbside order was just sitting in the warmer for 15+minutes after being lied to and told it wasn’t mine… there was only 1 in there. I asked 3 times for them to check.

Swank Versatility

Customer service is non existent nobody is at the door when walk in. Have to wait to be serviced

Service: 1

Buzz Junior

Ordered a pizza for pickup, and there was practically no wait when I got there. I was in and out, and my food was really good. Definitely will be back again.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Marinara, Pepperoni Pizza, Breadsticks, Chicken Wings, Boneless Wings

Ramon Heredia

This place was completely unorganized, had very poor service. I don't think the manager knew what he was doing.

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Pepperoni Pizza, Chicken Wings

Nicquan Ford

Someone literally needs to fire, the lightskin guy that works cashier. I ordered my pizza around 9-ish, said it was gonna be ready at 10:25pm right. I’m waiting in a really long line. I continue waiting patiently, it’s over a hour now. So I’m like okay what’s going on? Then a lady walks out and yells,ā€I’ve been waiting here for an hour already, trying to get my food, it’s a bunch of orders sitting and, he’s not getting them, and this guy (who works the cashier) keeps ignoring me. So maybe one of y’all ( Everyone in the line ) can talk to him or something. Now it’s been over 30mins. Line gets shorter I look at my time on my phone. I’ve been in line over an hour in a half already. It’s now almost 12am. I get to the front, he goes,ā€ How may I help you? ā€ I’m like,ā€ I’m here to pick up for such and suchā€. He’s like,ā€ Okay let me check. ā€œ(looking on the computer) then tells me, ā€œyeah it’s going to be another 10minsā€. Again I’m already in line waiting over an hour and a half. So I’m like,ā€ No I’m not going to keep waiting, it has already been too long our food was suppose to be ready at 10:25pmā€. This guy ignores me and my girlfriend, and walks straight to the back.( Mind you there are a lot of orders in the warmer, and sitting next to the warmer on the counter. At least like 20+ pizzas in total. If you look to the right, you could at least see 5-7 wing containers with the receipts attached. Food was just everywhere ready. He had this long line for nothing ). I’m still waiting on my pizza, everyone in line including me, is watching this guy go fold boxes and make pizza for 10-15mins while there’s a bunch of food ready!!! Also there’s other people waiting all inside the store, whose been there since 7-9pm and it’s almost midnight) Ridiculous!! This guy is the absolute worst and needs be retrained or find another job!! Had the other employees, sweating hard and working there butts off! While you can’t even do yours that’s , Take the orders, find there pizza and just give it to the customers. The lady from previously, up top walked back in and had to stop another employee and ask her could she get her food for her!! Having people waiting 2-3 hours that’s ridiculous dude!

Atmosphere: 5

Food: 4

Service: 1

Patrick O.

Absolutely horrible experience here. I ordered a pizza melt without bacon. The order was keyed in right by the cashier, but the person who prepared it might not know how to read because when I came home I saw bacon in the pizza melt. I had to go all the way back to get a refund and the kid who was at the register did not know how to do refunds. He had to call his boss which took more of my time. Never coming here again. Too much incompetence.

Atmosphere: 2

Food: 1

Service: 1

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