Pizza Hut
11601 Shadow Creek Pkwy #119, Pearland
(713) 436-2217
Recent Reviews
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Ordered pineapple, it came without.
Ordered traditional wings, it came boneless. Called same day...was told I'd be credited. Called four days later, was told they don't see a credit.
Curly top at this location was very rude don’t waste your money here
Atmosphere: 1
Food: 1
Service: 1
I called in an order for pick-up at 10:45 am and regret ever ordering from this location! Not even 10 minutes after I placed my order, someone from the location called and asked if I wanted to wait an additional 20 minutes to wait on my large pan pizza because they have to make them every morning unlike my hand tossed pizza that was ready for pick up. When I asked if my other pizza would get cold, the worker asked if I wanted to change the type of crust I wanted and it would be ready right now. So are they selling pizza from the night before, why aren’t ALL the pizzas being made fresh!? I proceeded to change the crust because I did not want to wait any additional time and when I arrived at the location I had to request a refund for the up charge for the pan crust, because it was not offered. When I got home you could CLEARLY tell the pizzas were not freshly made and were made the day before. I have NEVER experienced this and will most likely not be returning and making a complaint to corporate. Horrible!
Atmosphere: 1
Food: 1
Service: 1
My order was missing for delivery
I ordered the deal of 1 lg stuffed cheese only, 1 hand-tossed with 5 toppings and 2 orders of breadsticks. The Stuffed crust dough was fresh has a good golden brown crust evenly cooked. However, the hand-tossed was not a fresh dough, you can tell the difference in the taste. Also, the toppings were not evenly distributed. I even told the person when I picked up the pizza and showed it to him and he said this is how it is. This was not the experience I was looking for. I am not sure If I would like to order again if this quality and experience is provided.
Atmosphere: 2
Food: 2
Service: 2
I wanted to throw up 🤮this hair is literally stuck in the cheese part 🤮🤮🤮🤮
Food: 1
Great customer service and delicious pizza.
Atmosphere: 5
Food: 5
Service: 5
Pizza and wings were correctly prepared. Pizza was warm and tasty. It’s worth giving them a shot.
Atmosphere: 4
Food: 4
Service: 4
I hadn’t had Pizza Hut in about 10 years, but out of nowhere, I started craving it. When I checked their menu, I was surprised to see how much it had expanded and was excited to place an order. I decided on the Ultimate Hut Bundle, but the real issue was my pizza.
I ordered a pan pizza with grilled chicken, roasted peppers, extra caramelized onions, light sauce, and light cheese. While the flavor was fine, the toppings were seriously lacking. There was maybe one piece or half a piece of each topping on every slice. Where were the extra onions I requested? Honestly, where were the toppings in general?
If Pizza Hut is cutting back on ingredients or instructing employees to be stingy with certain toppings, the pricing should reflect that. On the bright side, the garlic parmesan boneless wings were good, and I’d try them again. But I didn’t go to Pizza Hut for wings, I went for pizza, and unfortunately, I left disappointed.
Food: 2
Always great service. Pizza is always great. Staff is awesome and nice. Mere have any issues at this location .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Personal Pan Pizza
Restaurantji Recommends
What a Pizza Hut should be.
Atmosphere: 4
Food: 4
Service: 4
Can y'all add garlic sauce to your uber menu? Seems to be missing...?
Super impressed food got here fast and it was delicious feel bad I didn’t have more cash to give a bigger tip
Food: 5
Service: 5
TERRIBLE & FORGETFUL.
Previous reviews are correct. If you are ordering later in the evening, you will have a higher chance of incorrect pizza and rude employees.
My curbside order was just sitting in the warmer for 15+minutes after being lied to and told it wasn’t mine… there was only 1 in there. I asked 3 times for them to check.
Customer service is non existent nobody is at the door when walk in. Have to wait to be serviced
Service: 1
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