Starbucks
11520 Shadow Creek Pkwy, Houston
(713) 340-2356
Recent Reviews
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I tried the creme brulee latte...delisc!!
Atmosphere: 5
Food: 5
Service: 5
Food and drink were tasteless. Staff uses guilt to obtain tip, no one else does
Atmosphere: 1
Food: 1
Service: 1
Really disappointing experience. I redeemed points for two potato bites and a Medicine Ball, but only received one bite. When I brought it up, the staff seemed confused and didn’t correct the issue. Between the long lines, poor customer service, and constant mistakes, I’m done with Starbucks. Local coffee shops consistently get it right—Starbucks just doesn’t anymore.
Atmosphere: 1
Food: 5
Service: 1
It's ok
Atmosphere: 3
Food: 3
Service: 3
I come home from a 10 hour shift, I just wanted coffee. Like damn. 😭💔 They made it good though..
Atmosphere: 5
Food: 5
Service: 1
Luis is the rudest worker here. He has a horrible smart Alec attitude when dealing with customers and doesn’t know how to properly speak to customers. Very rude. Justin and Arlene (I think that’s her name. She’s a shift lead) are very nice. Luis needs to not deal with any customers with that horrible attitude he has.
Atmosphere: 4
Food: 5
Service: 1
Terrible customer service. They don't even acknowledge you when you walk in. Stood there for 10 minutes without being spoken too. Would recommend you go elsewhere
Atmosphere: 1
Food: 1
Service: 1
Don’t know if they were rushing or anything but my double smoked sandwich came out soft and not rlly good. Had to reheat when I got home
Atmosphere: 4
Food: 2
Service: 4
I went to the usual starbucks i go to today as i generally love how the employees treat their customers. I would guess that they treat their employees the same as well but that is not what i noticed today. There was this man wearing a hat and red trench coat named David that was treating one of his baristas poorly. I heard how RUDE he was talking to him and that is not the right way to treat your employees!! You should know to treat your co workers with grace and respect. Especially when they are hard working and usually this store is always packed! I felt the need to write a review on him as I did not feel comfortable listening to that as i'm waiting for my coffee. Smh, ONE STAR on that David guy!! This is the way you give back to starbucks?
Service: 1
Great coffee and great service
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Just in case you're planning on coming to sit and study inside before work, I suggest you go elsewhere. There is a barista here - by the name of justin (i think) that you will still be able to hear with your headphones all the way up. I come here every morning before work, and as soon as they walk through the door, I grab my headphones. They are insufferable, loud, and obnoxious. I'm glad they enjoy their job, but customers are trying to focus, study, and enjoy a peaceful morning.
Atmosphere: 3
Food: 4
Service: 2
Excellent 👌
Food: 5
Service: 5
I usually avoid this location because their drinks taste like a cup of milk with a shot of espresso. I had to come back to get the baristas to remake my drink. The guy put too much whip cream in the drink and my drink was all over his hands. I suggested putting it in a bigger cup, but the truth is I’m too grossed out to drink this now. The drink was all over his hands and it appeared to be dripping in the latte. I just wish that he would have did right by me. I shouldn’t have to state that I’m not comfortable drinking something that was all over his hands, but oh well. The standards are just gone. Also, I came around 5pm and I should have taken a photo of the inside. There were backpacks everywhere and candy and chip wrappers on the tables. I realize this may be a hangout spot for children after school, but they should not be allowed to trash Starbucks while they wait for their parents to pick them up. This place was just renovated!
Atmosphere: 3
Food: 2
Service: 2
We love coffee!
Food: 5
Service: 5
Service is great except the free cup days where orders are 1 hour behind, which is more of a corporate screw up. When sitting inside the wifi is great but the MUSIC IS TOO LOUD and obnoxious. How about some soft instrumental jazz at moderate volume Bro???
Atmosphere: 3
Food: 5
Service: 4
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