food is good but customer service is horrible , Hispanic man Juan is very rude everytime I come , lack of respect is shown from the employee JUAN
Rjrakes10 Rjrakes10
I love coming to this place been coming here for the last six years have not had a single problem with my order. The manager Juan Hernandez is very kind of polite as always willing to help me on anything I need and just everybody there is very kind hearted highly recommend it to everybody
Atmosphere: 5
Food: 5
Service: 5
Jessica “YessICan” Overstreet
It's a burger king. What's there to say? It is what it is.
Atmosphere: 1
Food: 2
Service: 1
Geronimo Estrada
Ordered two Chocolate Viking Sundaes. Based on what I read in recent reviews, I was expecting an unpleasant experience to some degree. I was kinda disappointed that my only complaint is that the restaurant was hot when I walked in to order. The employees were attentive and nice.
Atmosphere: 4
Food: 5
Service: 5
Natividad Ruiz
Breakfast was fast and great
Food: 5
Service: 5
Johan Torres
Dear Burger King management,
I am writing to formally file a complaint regarding the unacceptable treatment I received at the drive-thru of one of your locations.
While placing my order, one of your employees treated me with clear disrespect simply because I spoke Spanish. He insisted that I move my vehicle to the parking area, even though there was no car behind me. When I refused, he began yelling at me and calling me “Venezuelan” without me ever mentioning my nationality.
This behavior made me feel discriminated against, uncomfortable, and deeply offended. I recorded the entire incident as evidence. Furthermore, when I asked for my receipt, the employee deliberately made me wait over 10 minutes, worsening the experience.
I request that you investigate this matter and take appropriate action to ensure no other customer is subjected to such mistreatment in the future.
I am willing to share the video recording if necessary.
Atmosphere: 1
Food: 1
Service: 1
kris Brown
Went thru the drive thru and the person working the drive thru was very short rude & unprofessional she was talking very fast and rushing me to the point where I had to keep repeating myself. I eventually pull up to the window and seen that her badge said Christina. She repeated the order and still had it all wrong. I have her the order once again and I asked her did she not get the order when I was at the first part of the drive thru….her response was I was busy in here doing other stuff. 😳 Hard to get good customer service these days. Please retrain Christina cause she is horrible!
Monique Blaylock
My food was bor made correctly forgot to put cheese with no onions
Atmosphere: 5
Food: 1
Service: 5
Mike Mir
Lunch crew makes some tasty burgers 😃
Atmosphere: 5
Food: 5
Service: 5
Mr Bombay
Why is everybody so rude? All this negative energy. You can't be rude and get the order wrong man. Part of the job is listening. I just had my last bk meal.
It is always clean and the food is always well made
Atmosphere: 5
Food: 5
Service: 5
Fran Nurton
Stopped in for a quick lunch saw. The $5 meal so we ordered 3 of them. The person said that the $5 meal was $7 when the sign clearly priced them at $5. I asked to speak to the manager he said he was the manager but had no name tag we asked him who was the owner he said he was. So I asked his name he told me he was Juan Hernandez. And said it has been $7 for 2 months. Think he gave me a false name. We left and will not be going back.
Atmosphere: 1
Food: 1
Service: 1
Jeanine Krivokucha
I give it ZERO STARS for the horrible TV commericals that are on TV CONSTANTLY. I WILL NEVER GO TO YOUR RESTAURANT BECAUSE OF THE GOD AWFUL COMMERCIAL BOMBARDMENT !
food is good but customer service is horrible , Hispanic man Juan is very rude everytime I come , lack of respect is shown from the employee JUAN
I love coming to this place been coming here for the last six years have not had a single problem with my order. The manager Juan Hernandez is very kind of polite as always willing to help me on anything I need and just everybody there is very kind hearted highly recommend it to everybody
Atmosphere: 5
Food: 5
Service: 5
It's a burger king. What's there to say? It is what it is.
Atmosphere: 1
Food: 2
Service: 1
Ordered two Chocolate Viking Sundaes. Based on what I read in recent reviews, I was expecting an unpleasant experience to some degree. I was kinda disappointed that my only complaint is that the restaurant was hot when I walked in to order. The employees were attentive and nice.
Atmosphere: 4
Food: 5
Service: 5
Breakfast was fast and great
Food: 5
Service: 5
Dear Burger King management,
I am writing to formally file a complaint regarding the unacceptable treatment I received at the drive-thru of one of your locations.
While placing my order, one of your employees treated me with clear disrespect simply because I spoke Spanish. He insisted that I move my vehicle to the parking area, even though there was no car behind me. When I refused, he began yelling at me and calling me “Venezuelan” without me ever mentioning my nationality.
This behavior made me feel discriminated against, uncomfortable, and deeply offended. I recorded the entire incident as evidence. Furthermore, when I asked for my receipt, the employee deliberately made me wait over 10 minutes, worsening the experience.
I request that you investigate this matter and take appropriate action to ensure no other customer is subjected to such mistreatment in the future.
I am willing to share the video recording if necessary.
Atmosphere: 1
Food: 1
Service: 1
Went thru the drive thru and the person working the drive thru was very short rude & unprofessional she was talking very fast and rushing me to the point where I had to keep repeating myself. I eventually pull up to the window and seen that her badge said Christina. She repeated the order and still had it all wrong. I have her the order once again and I asked her did she not get the order when I was at the first part of the drive thru….her response was I was busy in here doing other stuff. 😳
Hard to get good customer service these days. Please retrain Christina cause she is horrible!
My food was bor made correctly forgot to put cheese with no onions
Atmosphere: 5
Food: 1
Service: 5
Lunch crew makes some tasty burgers 😃
Atmosphere: 5
Food: 5
Service: 5
Why is everybody so rude? All this negative energy. You can't be rude and get the order wrong man. Part of the job is listening. I just had my last bk meal.
Restaurantji Recommends
Very good service and food
Atmosphere: 5
Food: 5
Service: 5
It is always clean and the food is always well made
Atmosphere: 5
Food: 5
Service: 5
Stopped in for a quick lunch saw. The $5 meal so we ordered 3 of them. The person said that the $5 meal was $7 when the sign clearly priced them at $5. I asked to speak to the manager he said he was the manager but had no name tag we asked him who was the owner he said he was. So I asked his name he told me he was Juan Hernandez. And said it has been $7 for 2 months. Think he gave me a false name. We left and will not be going back.
Atmosphere: 1
Food: 1
Service: 1
I give it ZERO STARS for the horrible TV commericals that are on TV CONSTANTLY. I WILL NEVER GO TO YOUR RESTAURANT BECAUSE OF THE GOD AWFUL COMMERCIAL BOMBARDMENT !
Food was good, staff was friendly and quick
Atmosphere: 5
Food: 4
Service: 5
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