We have tried this place a few times, but every time we're disappointed with the service. The guy that is usually working is so rude and their food isn't that good. Twice we've tried to buy a dozen or so kolaches with my husband getting there within 30 minutes of opening and he's told he's too late. A few of my neighbors have had similar experiences. It's really unfortunate because it is so close. We go to Pflugerville Donuts and everything is fresh & they are so friendly and kind.
Food: 1
Brandon L
Don’t know. Went by at 5:45 on a Saturday to get several boxes for an event in the morning. Lights were off and a shadow of someone walking around the back. Posted opening hours were 5:00 on the door and online. Planned around these operational hours.
Atmosphere: 1
Food: 1
Service: 1
Ramon kent
Love the donuts and breakfast croissants
Atmosphere: 5
Food: 5
Service: 5
Matt Reyes
I wanted to share my experience at this place, as it was my first time visiting and unfortunately, it turned out to be the worst experience I’ve ever had at a donut shop.
When I walked in, the man behind the counter hooted at me instead of greeting me professionally. Then he asked what I wanted in a very dismissive and unfriendly tone. The customer service was shockingly poor and the worst I’ve encountered in a long time. When I went to pay, he told me the card machine wasn’t working and that I had to pay cash. Strangely, just a few seconds later, the machine worked again. After I sat down and waited for his other customers to leave, to politely give him some feedback about how he came across as rude and unwelcoming. Instead of listening, he became aggressive, mouthed off at me, and acted like he wanted to start a confrontation. I had no intention of arguing. I just wanted to let him know how he made a first-time customer feel. His wife then came out and asked what was going on. I explained the situation calmly, and although she started off professional, she quickly became defensive and once she didn’t want to hear any more feedback. She even threatened to call the police simply because I was expressing my concerns. Before I could thank her for at least coming out to speak, she raised her voice and began insulting me. All I wanted was to get breakfast for my family on Easter morning — and instead of being met with kindness and hospitality, I experienced the exact opposite. To be fair, the younger employee working there was respectful and showed good customer service. And just before I left, the man who initially greeted me did apologize and shook my hand, which I appreciated — but the damage was already done. I still don’t understand why he hooted at me in the first place — he claimed he does that with regulars. But as a first-time customer, a simple “Good morning, sir. What can I get for you?” would have gone a long way. Unfortunately, I won’t be coming back
Atmosphere: 2
Food: 2
Service: 1
Crystal McGallian
Andy and his family are super sweet and friendly. Their donut shop has the BEST breakfast croissant sandwiches EVER. The croissants are scratch made and they are super buttery and flaky and full of flavor. I always struggle to decide between the crispy bacon or the savory sausage croissant. They’re both delicious. I tried breakfast croissants from other places and it didn’t even come close. I am also a sucker for their yummy apple fritters! Definitely a highlight to my mornings.
Atmosphere: 5
Food: 5
Service: 5
Denath Lee
Just like the signs saying, Fresh Donuts Daily!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Assorted Donuts
Kathy Haley
Awesome neighborhood donut shop! Also try their breakfast sandwiches, muffins and kolachis. Definitely recommend!
Atmosphere: 3
Food: 5
Service: 5
Candy Handy
Amazing soft donuts that could start your day. I highly recommended this donut shop
Atmosphere: 5
Food: 5
Service: 5
Samuel Canoles
The staff is friendly, especially a man who serves in the morning, and the products are very delicious.
Dallas
Friendly and great service! My wife and kids love the donuts. Will always come back to this place!
OMG, since summer started I can't seem to get kolachies past 10am. It so close to home and forced to go else where for sausage Cheese Kolachies. Decided to try Smiling Donuts on Gattis School Rd next to the Valero. They actually had HOtT Fresh ones just out of the oven when I got there, They just won my business.
Atmosphere: 1
Food: 1
Service: 3
Cela Gonzales
Great customer service!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Assorted Donuts
Ethan
Change your signage please, you close daily at NOON because I show up and the doors are locked.
Atmosphere: 1
Food: 5
Service: 1
Demarcus Single
Amazing soft donuts that could start your day. I highly recommended this donut
We have tried this place a few times, but every time we're disappointed with the service. The guy that is usually working is so rude and their food isn't that good. Twice we've tried to buy a dozen or so kolaches with my husband getting there within 30 minutes of opening and he's told he's too late. A few of my neighbors have had similar experiences. It's really unfortunate because it is so close.
We go to Pflugerville Donuts and everything is fresh & they are so friendly and kind.
Food: 1
Don’t know. Went by at 5:45 on a Saturday to get several boxes for an event in the morning. Lights were off and a shadow of someone walking around the back. Posted opening hours were 5:00 on the door and online. Planned around these operational hours.
Atmosphere: 1
Food: 1
Service: 1
Love the donuts and breakfast croissants
Atmosphere: 5
Food: 5
Service: 5
I wanted to share my experience at this place, as it was my first time visiting and unfortunately, it turned out to be the worst experience I’ve ever had at a donut shop.
When I walked in, the man behind the counter hooted at me instead of greeting me professionally. Then he asked what I wanted in a very dismissive and unfriendly tone. The customer service was shockingly poor and the worst I’ve encountered in a long time.
When I went to pay, he told me the card machine wasn’t working and that I had to pay cash. Strangely, just a few seconds later, the machine worked again.
After I sat down and waited for his other customers to leave, to politely give him some feedback about how he came across as rude and unwelcoming. Instead of listening, he became aggressive, mouthed off at me, and acted like he wanted to start a confrontation. I had no intention of arguing. I just wanted to let him know how he made a first-time customer feel.
His wife then came out and asked what was going on. I explained the situation calmly, and although she started off professional, she quickly became defensive and once she didn’t want to hear any more feedback. She even threatened to call the police simply because I was expressing my concerns.
Before I could thank her for at least coming out to speak, she raised her voice and began insulting me. All I wanted was to get breakfast for my family on Easter morning — and instead of being met with kindness and hospitality, I experienced the exact opposite.
To be fair, the younger employee working there was respectful and showed good customer service. And just before I left, the man who initially greeted me did apologize and shook my hand, which I appreciated — but the damage was already done.
I still don’t understand why he hooted at me in the first place — he claimed he does that with regulars. But as a first-time customer, a simple “Good morning, sir. What can I get for you?” would have gone a long way. Unfortunately, I won’t be coming back
Atmosphere: 2
Food: 2
Service: 1
Andy and his family are super sweet and friendly. Their donut shop has the BEST breakfast croissant sandwiches EVER. The croissants are scratch made and they are super buttery and flaky and full of flavor. I always struggle to decide between the crispy bacon or the savory sausage croissant. They’re both delicious. I tried breakfast croissants from other places and it didn’t even come close. I am also a sucker for their yummy apple fritters! Definitely a highlight to my mornings.
Atmosphere: 5
Food: 5
Service: 5
Just like the signs saying, Fresh
Donuts Daily!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Assorted Donuts
Awesome neighborhood donut shop! Also try their breakfast sandwiches, muffins and kolachis. Definitely recommend!
Atmosphere: 3
Food: 5
Service: 5
Amazing soft donuts that could start your day. I highly recommended this donut shop
Atmosphere: 5
Food: 5
Service: 5
The staff is friendly, especially a man who serves in the morning, and the products are very delicious.
Friendly and great service! My wife and kids love the donuts. Will always come back to this place!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Assorted Donuts
Restaurantji Recommends
Delicious and friendly work staff
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Assorted Donuts
OMG, since summer started I can't seem to get kolachies past 10am. It so close to home and forced to go else where for sausage Cheese Kolachies.
Decided to try Smiling Donuts on Gattis School Rd next to the Valero. They actually had HOtT Fresh ones just out of the oven when I got there, They just won my business.
Atmosphere: 1
Food: 1
Service: 3
Great customer service!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Assorted Donuts
Change your signage please, you close daily at NOON because I show up and the doors are locked.
Atmosphere: 1
Food: 5
Service: 1
Amazing soft donuts that could start your day. I highly recommended this donut
Atmosphere: 5
Food: 5
Service: 5
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