KFC

401 Coit Rd, Plano
(469) 626-0207

Recent Reviews

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It’s CRAZYYYYYY to see that for over 6 months the reviews about the service is here is consistent and yet nothing changes in the store with staff. HELLLOO UPPER MANAGEMENT - cry for assistance here. It’s not all “angry/hangry/upset they didn’t get what they wanted” people. All the reviews are true.

Come shop your own location…betcha be ashamed.

Paulsurr

I have to go here once per year to remind myself why I should have gone to Rosa's Cafe across the street

Atmosphere: 4

Food: 2

Service: 5

Cecily Cox

The girl who was making the tacos didnt have gloves on and was texting and touching phone interchangeably with the food. Gross. Also really slow.

Atmosphere: 1

Food: 1

Service: 1

Gg T

Terrible experience... Couldn't get my order right ... And still forgot my drink ... Won't be going back there ... And whoever the manager is this evening was hella rude ... If she doesn't like her job ,she should go elsewhere

Atmosphere: 1

Food: 1

Service: 1

Sharon RUSSO

Inedible dried up chicken fingers that had clearly been under the heat lamp for hours. I cannot believe they served this through the drive-thru...Management obviously has no standards of food quality. Horrible. Awful. Colonel Sanders is rolling over in his grave. NEVER go to this location!!!!!

Food: 1

Service: 1

SosaManny

Employees are very rude and they always take long to give you’re food,also restroom is always dirty.seems like the employees are lazy and just want to be on they’re phone .

Atmosphere: 1

Food: 1

Service: 1

Jeremy Donson

Took about 30 minutes in line, person at window didn’t care and was rude.

Atmosphere: 1

Food: 4

Service: 1

Irma hidalgo

The workers here have very bad customer service they Take your order With an attitude, they also Take long to give you your food.and i seen the employees just be on theyre

Atmosphere: 1

Food: 1

Service: 1

Juliana (Julie)

The employees had have an attitude and were rude,they made me wait 15 minutes just for a chicken quesadilla and there wasn’t even any other customers .and I saw one of the employees using his phone with the same gloves he was making food with .also restrooms and very much dirty .WORST EMPLOYEES EVER.

Atmosphere: 1

Food: 1

Service: 1

jesus Saves

this place sucks. lady at window has terrible attitude ... had to wait 22 minutes for a chicken sandwich. lol - sucks

Atmosphere: 1

Food: 2

Service: 1

Joe Ramirez

Poor service service, also long wait just for a 4 PC combo meal and couldn't get a receipt due to not printing, several customers were upset and canceling their orders, this KFC always has bad service. I won't be coming back.

Atmosphere: 3

Food: 3

Service: 1

Recommended dishes: Fried Chicken

Jakin

They kind of just do the bare minimum. It's hard to explain but they just stared at me the last time I came and I felt like I needed to be the one to approach them first even though multiple people came to the counter and stared at me then walked away. The manager also said no lids for the drinks and that I should have known, but how could I have known that from a first time visit that was also an online pickup?

Overall service: Very low.
Food taste: For my first time it wasn't memorable
Atmosphere: Dreary

Atmosphere: 1

Food: 1

Service: 1

M. Bevi

I love the KFC pot pies... I don't believe any other chicken place makes them. But the service here is just awful. They'll take your money, then make you pull over and "wait." More than once my favorite fountain drink "wasn't working", or my food selection "wasn't available right now". Desperately needs new mgmt.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Bowls

Sean K

Exactly what you would expect out of a fast food establishment employed by teenagers… apathy, laziness, and poor interpersonal skills.. untrained, unprofessional, and slow.. might as well tear this one down and start over.

Service: 1

Juan Orale

Slowly service

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