Went in for the online order pickup, three workers didn't even acknowledged me for 12 minutes, and the food I ordered 25 minutes ago weren't even ready. Horrible customer service!
Atmosphere: 1
Food: 3
Service: 1
Lara Hanson
They were very friendly here and had my app order ready when I arrived, EXCEPT they did not include any of the dipping sauces I chose for the tenders! ?? I had to eat them dry because it was too far to go back & get the sauces.When I called the location to tell them they'd forgotten part of my order, they never answered their phone & the mailbox was full so I couldn't leave a message.Poor form KFC! ?
Atmosphere: 4
Food: 4
Service: 5
Nick Druga
Biscuits are awesome!
Atmosphere: 5
Food: 5
Service: 5
Gloria M.
We had a family combo, it was busy but not hectic and we ate our food peacefully, the employees there were attentive.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Fried Chicken
Dennis Smith
Good food at a good price with helpful staff.
Atmosphere: 5
Food: 5
Service: 5
Spydr Mac
Stopped by on a Friday night and was impressed by the speed of service. We got tenders along with a chicken breast and thigh and it was tasty. The mac and cheese was fresh and piping hot. Really enjoyed the biscuits too. It was faster going in than waiting at the drive thru. I recommend this location and will return.
Tables were all dirty but nothing a simple wipe with a napkin couldn't solve.
Atmosphere: 3
Food: 5
Service: 5
Raymond Bryant
I experienced both positive and negative aspects. Quick food service was a highlight, but the customer service was affected as the front staff appeared stressed and not particularly welcoming. Additionally, I overheard inappropriate language from the staff in the drive-thru, and my order for the combo I requested was not fulfilled. Room for improvement overall.
I am a KFC lover and this restaurant is by far the worst. My review is solely based on the food alone. I have eaten here twice and each time the food is BAD. First time I ate here I ordered an original breast, wing, and leg. All had substantial amounts of slimy fat underneath the skin. I eat at KFC restaurants around DFW at least once a week and I have never had such fatty deposits under the skin like this experience. Second time I came here, I decided on a bowl and figured how hard could this be to mess up. Well. the mashed potatoes were soupy and flavorless - chicken pieces were so over done I couldn't eat them. Even the fountain drink that I ordered was as flat as my feet. No fizz whatsoever. This store never appears to be that busy so I have no idea where the quality issues come from. On another note, the service is always nice and friendly.
Atmosphere: 5
Food: 1
Service: 5
Robbie Lee
This is the 2nd time we've ordered food online for this location and had to wait an unacceptable amount of time. In addition, we paid for extra sides and got only potatoes and gravy. No mac and cheese, no cole slaw. Last time we ever order here.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Wings, Fried Chicken
Tiawanda Grace
Everything was clean inside and outside. The customer service was really great. I went to pick up food for my coworkers. My food was hot and fresh as well. Thank You!!Vegetarian options: Is you want something with no meat. They have it.Parking: The parking was bug and it was clean.Kid-friendliness: They great kids meals.Wheelchair accessibility: In front of the door.
KFC's food is always good. And, for the first time, I got one of their chicken sandwiches, and, it was so good, actually the best chicken sandwich I've ever had. Loved it!
Autumn Vaughn
$20 they charged us for a box of just a few of these dry, nasty thin barely any chicken there tenders
It’s nasty and they don’t use gloves
Went in for the online order pickup, three workers didn't even acknowledged me for 12 minutes, and the food I ordered 25 minutes ago weren't even ready. Horrible customer service!
Atmosphere: 1
Food: 3
Service: 1
They were very friendly here and had my app order ready when I arrived, EXCEPT they did not include any of the dipping sauces I chose for the tenders! ?? I had to eat them dry because it was too far to go back & get the sauces.When I called the location to tell them they'd forgotten part of my order, they never answered their phone & the mailbox was full so I couldn't leave a message.Poor form KFC! ?
Atmosphere: 4
Food: 4
Service: 5
Biscuits are awesome!
Atmosphere: 5
Food: 5
Service: 5
We had a family combo, it was busy but not hectic and we ate our food peacefully, the employees there were attentive.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Fried Chicken
Good food at a good price with helpful staff.
Atmosphere: 5
Food: 5
Service: 5
Stopped by on a Friday night and was impressed by the speed of service. We got tenders along with a chicken breast and thigh and it was tasty. The mac and cheese was fresh and piping hot. Really enjoyed the biscuits too. It was faster going in than waiting at the drive thru. I recommend this location and will return.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: 3 Tenders Flavor Meal, 1 Piece Breast Meal, Tenders Flavor Meal, Fried Chicken
The new Hot and Spicy wings are bombbb!!
Atmosphere: 5
Food: 5
Service: 5
Tables were all dirty but nothing a simple wipe with a napkin couldn't solve.
Atmosphere: 3
Food: 5
Service: 5
I experienced both positive and negative aspects. Quick food service was a highlight, but the customer service was affected as the front staff appeared stressed and not particularly welcoming. Additionally, I overheard inappropriate language from the staff in the drive-thru, and my order for the combo I requested was not fulfilled. Room for improvement overall.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Wings
Restaurantji Recommends
I am a KFC lover and this restaurant is by far the worst. My review is solely based on the food alone. I have eaten here twice and each time the food is BAD. First time I ate here I ordered an original breast, wing, and leg. All had substantial amounts of slimy fat underneath the skin. I eat at KFC restaurants around DFW at least once a week and I have never had such fatty deposits under the skin like this experience. Second time I came here, I decided on a bowl and figured how hard could this be to mess up. Well. the mashed potatoes were soupy and flavorless - chicken pieces were so over done I couldn't eat them. Even the fountain drink that I ordered was as flat as my feet. No fizz whatsoever. This store never appears to be that busy so I have no idea where the quality issues come from. On another note, the service is always nice and friendly.
Atmosphere: 5
Food: 1
Service: 5
This is the 2nd time we've ordered food online for this location and had to wait an unacceptable amount of time. In addition, we paid for extra sides and got only potatoes and gravy. No mac and cheese, no cole slaw. Last time we ever order here.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Wings, Fried Chicken
Everything was clean inside and outside. The customer service was really great. I went to pick up food for my coworkers. My food was hot and fresh as well. Thank You!!Vegetarian options: Is you want something with no meat. They have it.Parking: The parking was bug and it was clean.Kid-friendliness: They great kids meals.Wheelchair accessibility: In front of the door.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings, Sandwich, Fried Chicken
KFC's food is always good. And, for the first time, I got one of their chicken sandwiches, and, it was so good, actually the best chicken sandwich I've ever had. Loved it!
$20 they charged us for a box of just a few of these dry, nasty thin barely any chicken there tenders