We live nearby and have been to this Saltgrass location many times over the years. The food is good, and the prices are reasonable, but the service has become terrible - especially when ordering anything from the bar. It doesn't matter if you're at the bar ordering takeout, or at a table dining in and ordering a drink, the bar staff is non-attentive and very, very slow.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Steak
Bryce Boyd
Great steak
Atmosphere: 5
Food: 5
Service: 5
G
Great service and great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caeser Salad, Steak
Ange Lovett
Food cooked to order, service was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caeser Salad, Sides, House Salad, Homemade Soup of the Day & Salad, Garlic Mashed Potatoes, Grilled Chicken, Steak
Chris Conway
Staff here was excellent food is great. This is one of the best locations they have always worth going back to.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: House Salad, Wedge Salad, Grilled Chicken, Steak
Woody Huffines (Owner's Voyage)
Service is always solid. Steaks and prime rib are good quality. The brussel sprouts are one of our favorites. We're regulars here.Cameron was our server this time and he's great!!!
Ordered delivery and they were out of crabcakes, but instead added shrimp and loose crabmeat as well as bonus mac and cheese. Since it’s so hard to get quality service anywhere anymore, I was really impression with the effort made to compensate for the missing inventory. Just saw a message notification and just realized they even called to ask for a substitute. Well done. Thank you! Will be a returning customer. Food quality is consistently excellent.
Recommended dishes: Steak
tamer ahmed
I was wondering why the restaurant is empty when it used to be busy in the past.. the answer came very quickly when our food came out under cooked and when they took the stake back and brought it back as a piece of rubber and when we talked to the manager Erica not just she was rude and didn’t really care Erica didn’t care if we come back or not Erica didn’t seem to like her job so much in fact she didn’t even look as a manager from her appearance was very raggedy and not clean .. on the other hand our server jaya was very nice apologetic smiley and looked much cleaner than her manager.. unfortunately it was my wife birthday.. Erica didn’t even offer a piece of cake as an apology.. she just left the table and never saw her again.. what a shame to see a great restaurant use to be very successful is empty.. but it made perfect since when you have Erica.. as a manager!!!
J S B
The staff was very friendly and our server worked hard to take care of us. Our friends started with wedge salads. The one had a hard core in the wedge, both had a vinegarette dressing with blue cheese dressing and a few blue cheese crumbles. They had never seen a wedge salad with vinegarette dressing before. Two of our party ordered the 12 oz. Ribeyes smothered in mushrooms. The steaks were tough, they both received 5-6 mushrooms, baked potatoes were small with very little condiments on them for being loaded. The other two in our party ordered soup and baked potatoes. The potatoes were good. They were light on the toppings even though they are supposed to be loaded. They could be a little larger also. The soup was Chicken Tortilla. Neither of us finished itIt had a really weird sour taste to it. With a rating system of 1 to 5, we would rate the staff a 5. The food we would rate it 2. The food was not worth the $130.00 we spent. Not real happy and not going back.Seriously ? You want more details ? I thought I was pretty descriptive in a nice way. Send me a way to contact you and we can discuss it then.
Atmosphere: 3
Food: 2
Service: 5
Caitlin Sumner
Phillip was amazing and so was our server Carrie! Will definitely be back! Got the soup and requested mostly broth due to a surgery the next day and they did exactly what I asked!
We had the best lunch here on Sunday. Such professional and friendly management and wait staff. The manager Danielle stopped by to introduce herself and make sure everything was great and it was. Quick seating by the Hostess and great service by our waitress Tonya. We have been to the Saltgrass in Irving and it is subpar compared to this Plano location. Everything about the experience is better at this location. We are already planning on what dish and appetizer we want to try next weekend!
Atmosphere: 5
Food: 5
Service: 5
Thomas Mouser
Danielle is the best and one of the main reasons we come every week.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
Oswaldo Antonio Morales Finol
Very good food, very clean and very good
Atmosphere: 5
Food: 5
Service: 5
Joyce Christian
Came here on a lunch date. Our server was responsive and very helpful. It really helped turn my previous experience around from the last location I went to. The food was hot and flavorful. It was the middle of the day so there was not many people there but they still ensured they had multiple servers so that was
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Caeser Salad, Sides, Steak
Rolf K
Love the food, service, and the best manger Danielle at the Plano location.
We live nearby and have been to this Saltgrass location many times over the years. The food is good, and the prices are reasonable, but the service has become terrible - especially when ordering anything from the bar. It doesn't matter if you're at the bar ordering takeout, or at a table dining in and ordering a drink, the bar staff is non-attentive and very, very slow.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Steak
Great steak
Atmosphere: 5
Food: 5
Service: 5
Great service and great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caeser Salad, Steak
Food cooked to order, service was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caeser Salad, Sides, House Salad, Homemade Soup of the Day & Salad, Garlic Mashed Potatoes, Grilled Chicken, Steak
Staff here was excellent food is great. This is one of the best locations they have always worth going back to.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: House Salad, Wedge Salad, Grilled Chicken, Steak
Service is always solid. Steaks and prime rib are good quality. The brussel sprouts are one of our favorites. We're regulars here.Cameron was our server this time and he's great!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Mushrooms, Wedge Salad, Steak
Ordered delivery and they were out of crabcakes, but instead added shrimp and loose crabmeat as well as bonus mac and cheese. Since it’s so hard to get quality service anywhere anymore, I was really impression with the effort made to compensate for the missing inventory. Just saw a message notification and just realized they even called to ask for a substitute. Well done. Thank you! Will be a returning customer. Food quality is consistently excellent.
Recommended dishes: Steak
I was wondering why the restaurant is empty when it used to be busy in the past.. the answer came very quickly when our food came out under cooked and when they took the stake back and brought it back as a piece of rubber and when we talked to the manager Erica not just she was rude and didn’t really care Erica didn’t care if we come back or not Erica didn’t seem to like her job so much in fact she didn’t even look as a manager from her appearance was very raggedy and not clean .. on the other hand our server jaya was very nice apologetic smiley and looked much cleaner than her manager.. unfortunately it was my wife birthday.. Erica didn’t even offer a piece of cake as an apology.. she just left the table and never saw her again.. what a shame to see a great restaurant use to be very successful is empty.. but it made perfect since when you have Erica.. as a manager!!!
The staff was very friendly and our server worked hard to take care of us. Our friends started with wedge salads. The one had a hard core in the wedge, both had a vinegarette dressing with blue cheese dressing and a few blue cheese crumbles. They had never seen a wedge salad with vinegarette dressing before. Two of our party ordered the 12 oz. Ribeyes smothered in mushrooms. The steaks were tough, they both received 5-6 mushrooms, baked potatoes were small with very little condiments on them for being loaded. The other two in our party ordered soup and baked potatoes. The potatoes were good. They were light on the toppings even though they are supposed to be loaded. They could be a little larger also. The soup was Chicken Tortilla. Neither of us finished itIt had a really weird sour taste to it. With a rating system of 1 to 5, we would rate the staff a 5. The food we would rate it 2. The food was not worth the $130.00 we spent. Not real happy and not going back.Seriously ? You want more details ? I thought I was pretty descriptive in a nice way. Send me a way to contact you and we can discuss it then.
Atmosphere: 3
Food: 2
Service: 5
Phillip was amazing and so was our server Carrie! Will definitely be back! Got the soup and requested mostly broth due to a surgery the next day and they did exactly what I asked!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tortilla Soup, Cheesecake, Steak Salad
Restaurantji Recommends
We had the best lunch here on Sunday. Such professional and friendly management and wait staff. The manager Danielle stopped by to introduce herself and make sure everything was great and it was. Quick seating by the Hostess and great service by our waitress Tonya. We have been to the Saltgrass in Irving and it is subpar compared to this Plano location. Everything about the experience is better at this location. We are already planning on what dish and appetizer we want to try next weekend!
Atmosphere: 5
Food: 5
Service: 5
Danielle is the best and one of the main reasons we come every week.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
Very good food, very clean and very good
Atmosphere: 5
Food: 5
Service: 5
Came here on a lunch date. Our server was responsive and very helpful. It really helped turn my previous experience around from the last location I went to. The food was hot and flavorful. It was the middle of the day so there was not many people there but they still ensured they had multiple servers so that was
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Caeser Salad, Sides, Steak
Love the food, service, and the best manger Danielle at the Plano location.