Very good chocolate shake, fries and original steak burger.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Steak Burger, French Fries
Suresh Patel
Steak & Shake used to be one my favorite low cost quick burger franchises, I believe they changed ownership and everything has gone downhill since then! The prices have gone and the food and shakes have got worse.. Not really a good option in the burger marketplace anymore, It’s a shame to say.
Atmosphere: 3
Food: 3
Service: 3
Tiffany holland
This was the worse experience I have ever had from Steak and Shake. The location is 9 minutes away from my house and the food was ice cold when I got home. The restaurant is not striving as it once did. Unfortunately this was my last meal from this restaurant. Restaurants that comes to Texas from the Midwest are not the same even though it is a simple formula to complete the orders. It should close down like the rest of them.
Atmosphere: 2
Food: 1
Service: 1
Jillian MacKnight
I drove to another location, but it was closed down, so I drove 20 minutes to get to this location. I got there by 3:45. They don't let you place an order with a person, so I downloaded their app. I looked all through the menu to try and find their 444 Deal... that's still big as day on their sign. I asked an employee, and he told me they no longer offer that special. So I figured I'd order a Shake for 1/2 off during their Happy Hour that's said from 2-5 online; the order wouldn't register the discount no matter how Many Times I tried... So I asked another employee, and she said that Happy Hour is now only from 2-4. It was 4:02, and so they wouldn't honor the deal, so I left without ordering anything to write this review. It makes sense why they are going out of business. Terrible customer service and marketing.
Atmosphere: 3
Food: 1
Service: 1
elctrodok
Not the same Steak ‘n Shake I remember. The burgers are good though
Atmosphere: 2
Food: 2
Service: 2
Benny Xiong
Was a regular, but now I’m never coming back. Placed an order for burgers and shake. I noticed they forgot my shake, so I politely asked if they had it. They told me was in process and it’s fine, until I drank it and noticed a saliva-textured thing in it. I immediately threw it out and threw up. Very immature guys.
Rowdy Vinson
Their burgers are great, but the complete lack of support for ordering is a joke. You get a prompt to tip the folks in the back and never interact with them which is fine, I guess, but I'd rather they just be paid more by default.
You have to scan an extra piece of your receipt to get the drink machine to work. That's not a particularly intuitive process and one I hope not to see elsewhere.
The chili also has beans, making the chili fries kinda gross. I would eat another burger, those were good, but the rest of the experience and food was disappointing.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Steak Burger, Hamburger
Chris Riddle
Small chilli single burger fries and a small drink $18.00 are you kidding oh well they used to be a great deal? Not so much anymore i will watch them go under like many others unfortunately these are followers not leaders they went way up on the prices because a lot of other restaurants did not because they had to and it will cost them.
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Steak Burger, French Fries
Brandon Burne
I like Steak and Shake and was happy to see one as I drove by so stopped in for a tasty burger. Sorry to say, I will no longer eat at Steak and Shake. The kiosk only service is dumb. I refuse to touch the nasty things after watching someone at a different establishment put their hands down their pants to scratch profusely and then go right to a kiosk to order. I refuse to eat at a place that forces you to use these kiosks.
Patty O'Lynch
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: The Original Double 'N Cheese Steakburger, Steak Burger, French Fries, Chili Cheese Fries, Bacon Burger
Everyone has a bad day now and then, but I’ve been to this location twice, and each time, I’ve experienced some of the rudest and most discriminatory behavior from the lady at the drive-thru. I love Steak ’n Shake, but her attitude is exactly why I won’t be spending another dollar here. The Whataburger next door is more than happy to help with a smile on their face
Atmosphere: 1
Service: 1
Barbara Jones
I will not go back. Hamburger is not good. Don't like how I have to order
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Steak Burger, French Fries
Jordan roper
This location might be the best Steak ‘n Shake in the country. Staff is always kind and welcoming. Food is always prepared fresh. It’s just a great burger with a smile. Can’t ask for more.
Food: 5
Service: 5
Recommended dishes: Steak Burger, French Fries
Marika Nikopoulos
The best onion rings every time. I come back for all the shakes too. And a great burger when I’m hungry.
Very good chocolate shake, fries and original steak burger.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Steak Burger, French Fries
Steak & Shake used to be one my favorite low cost quick burger franchises, I believe they changed ownership and everything has gone downhill since then! The prices have gone and the food and shakes have got worse.. Not really a good option in the burger marketplace anymore, It’s a shame to say.
Atmosphere: 3
Food: 3
Service: 3
This was the worse experience I have ever had from Steak and Shake. The location is 9 minutes away from my house and the food was ice cold when I got home. The restaurant is not striving as it once did. Unfortunately this was my last meal from this restaurant. Restaurants that comes to Texas from the Midwest are not the same even though it is a simple formula to complete the orders. It should close down like the rest of them.
Atmosphere: 2
Food: 1
Service: 1
I drove to another location, but it was closed down, so I drove 20 minutes to get to this location. I got there by 3:45. They don't let you place an order with a person, so I downloaded their app. I looked all through the menu to try and find their 444 Deal... that's still big as day on their sign. I asked an employee, and he told me they no longer offer that special.
So I figured I'd order a Shake for 1/2 off during their Happy Hour that's said from 2-5 online; the order wouldn't register the discount no matter how Many Times I tried... So I asked another employee, and she said that Happy Hour is now only from 2-4. It was 4:02, and so they wouldn't honor the deal, so I left without ordering anything to write this review. It makes sense why they are going out of business. Terrible customer service and marketing.
Atmosphere: 3
Food: 1
Service: 1
Not the same Steak ‘n Shake I remember. The burgers are good though
Atmosphere: 2
Food: 2
Service: 2
Was a regular, but now I’m never coming back. Placed an order for burgers and shake. I noticed they forgot my shake, so I politely asked if they had it. They told me was in process and it’s fine, until I drank it and noticed a saliva-textured thing in it. I immediately threw it out and threw up. Very immature guys.
Their burgers are great, but the complete lack of support for ordering is a joke. You get a prompt to tip the folks in the back and never interact with them which is fine, I guess, but I'd rather they just be paid more by default.
You have to scan an extra piece of your receipt to get the drink machine to work. That's not a particularly intuitive process and one I hope not to see elsewhere.
The chili also has beans, making the chili fries kinda gross. I would eat another burger, those were good, but the rest of the experience and food was disappointing.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Steak Burger, Hamburger
Small chilli single burger fries and a small drink $18.00 are you kidding oh well they used to be a great deal? Not so much anymore i will watch them go under like many others unfortunately these are followers not leaders they went way up on the prices because a lot of other restaurants did not because they had to and it will cost them.
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Steak Burger, French Fries
I like Steak and Shake and was happy to see one as I drove by so stopped in for a tasty burger. Sorry to say, I will no longer eat at Steak and Shake. The kiosk only service is dumb. I refuse to touch the nasty things after watching someone at a different establishment put their hands down their pants to scratch profusely and then go right to a kiosk to order. I refuse to eat at a place that forces you to use these kiosks.
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: The Original Double 'N Cheese Steakburger, Steak Burger, French Fries, Chili Cheese Fries, Bacon Burger
Restaurantji Recommends
Everyone has a bad day now and then, but I’ve been to this location twice, and each time, I’ve experienced some of the rudest and most discriminatory behavior from the lady at the drive-thru. I love Steak ’n Shake, but her attitude is exactly why I won’t be spending another dollar here. The Whataburger next door is more than happy to help with a smile on their face
Atmosphere: 1
Service: 1
I will not go back. Hamburger is not good. Don't like how I have to order
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Steak Burger, French Fries
This location might be the best Steak ‘n Shake in the country. Staff is always kind and welcoming. Food is always prepared fresh. It’s just a great burger with a smile. Can’t ask for more.
Food: 5
Service: 5
Recommended dishes: Steak Burger, French Fries
The best onion rings every time. I come back for all the shakes too. And a great burger when I’m hungry.
Atmosphere: 5
Food: 5
Service: 5
Make it fresh to order!!! Burgers are great!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Burger, Bacon Burger, Oreo
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